CN-117091330-B - Ice machine fault feedback method, device, computer readable storage medium and refrigerator

Abstract

The application provides an ice machine fault feedback method and device, a computer readable storage medium and a refrigerator, and belongs to the field of household appliances. If the process of the ice maker fails, a temperature difference value of ice making spaces before and after ice making is obtained, if the temperature difference value is smaller than a temperature difference threshold value, the ice making machine is determined to be failed in ice making, and if the temperature difference value is larger than or equal to a preset temperature difference threshold value, the ice making machine is determined to be failed in ice making. Compared with the prior art, the fault type of the ice machine is determined through the temperature difference of the ice making space, and the problems of overlong maintenance time and overlong maintenance efficiency caused by failure representation of a fault source when the user fails in the ice machine are avoided.

Inventors

• XU YANG

Assignees

• TCL家用电器（合肥）有限公司

Dates

Publication Date

20260512

Application Date

20230831

Claims (9)

1. 1. An ice maker fault feedback method, comprising: acquiring a first temperature of an ice making space before ice making work begins; After the ice making work is finished, obtaining a second temperature of the ice making space; If the ice making process fails, acquiring a temperature difference value of the first temperature and the second temperature; If the temperature difference value is smaller than a preset temperature difference threshold value, determining that the ice maker fault is an ice making fault; And determining that the ice maker fault is an ice-making fault if the temperature difference value is greater than or equal to a preset temperature difference threshold, wherein before the difference value between the first temperature and the second temperature is smaller than the temperature difference threshold, the method comprises the steps of acquiring a third temperature of an ice making space before normal ice making operation starts, acquiring a fourth temperature of the ice making space after normal ice making operation ends, and determining that the temperature difference value between the third temperature and the fourth temperature is the preset temperature difference threshold.
2. 2. The method of claim 1, wherein said determining that the ice machine fault is an ice-out fault comprises: Acquiring the volume of ice cubes entering the ice crushing chamber; If the volume is smaller than a preset volume threshold, determining that the ice outlet fault is an ice outlet fault; And if the volume is greater than or equal to a preset volume threshold, determining that the ice outlet fault is a crushed ice fault.
3. 3. The ice machine fault feedback method of claim 2, wherein said determining that said ice-out fault is an ice-off fault comprises: Acquiring a first position of an ice detection rod before taking out ice cubes of the ice storage box; Acquiring a second position of the ice detection rod after the ice cubes of the ice storage box are taken out; if the displacement of the first position and the second position is smaller than a preset displacement threshold, determining that the ice separation fault is an ice detection rod fault, and feeding back the ice detection rod fault.
4. 4. The ice machine fault feedback method of claim 2, wherein said determining that said ice-out fault is an ice-off fault comprises: acquiring the rotation times of the ice turning rod; if the rotation times of the ice turning rod are smaller than a preset rotation times threshold, determining that the ice separation fault is an ice turning rod fault, and feeding back the ice turning rod fault.
5. 5. The ice machine fault feedback method of claim 2, wherein said determining that said ice-out fault is a crushed ice fault comprises: acquiring current of the ice crushing motor during operation; and if the current is not in the preset current threshold range, determining that the ice crushing fault is an ice crushing motor fault, and feeding back the ice crushing motor fault.
6. 6. The ice machine fault feedback method of claim 2, wherein said determining that said ice-out fault is a crushed ice fault comprises: Acquiring the rotation angle of the ice pushing disc; If the rotation angle of the ice pushing disc is smaller than a preset angle threshold, determining that the ice separation fault is an ice pushing disc fault, and feeding back the ice pushing disc fault.
7. 7. An ice maker fault feedback device, comprising: The detection module is used for acquiring a first temperature of the ice making space before the ice making work starts, acquiring a second temperature of the ice making space after the ice making work is finished, and acquiring a temperature difference value of the first temperature and the second temperature if the ice making process fails; The analysis module is used for analyzing whether the temperature difference value is smaller than a preset temperature difference threshold value or not; The determining module is used for determining that the ice maker fault is an ice making fault if the temperature difference value is smaller than a preset temperature difference threshold value; And determining that the ice maker fault is an ice-making fault if the temperature difference value is greater than or equal to a preset temperature difference threshold, wherein before the difference value between the first temperature and the second temperature is smaller than the temperature difference threshold, the method comprises the steps of acquiring a third temperature of an ice making space before normal ice making operation starts, acquiring a fourth temperature of the ice making space after normal ice making operation ends, and determining that the temperature difference value between the third temperature and the fourth temperature is the preset temperature difference threshold.
8. 8. A computer readable storage medium having stored thereon a computer program, which when executed by a processor, implements the steps of the ice maker fault feedback method of any one of claims 1 to 6.
9. 9. A refrigerator comprising a processor, a memory, the memory having a computer program, wherein the refrigerator comprises an ice maker, the processor being configured to execute the ice maker fault feedback method according to any one of claims 1 to 6 by calling the computer program.

Description

Ice machine fault feedback method, device, computer readable storage medium and refrigerator Technical Field The application belongs to the field of household appliances, and particularly relates to an ice machine fault feedback method, a device refrigerator and a computer readable storage medium. Background Many of the existing refrigerator devices have ice making functions, in existing ice making fault feedback, only general faults of an ice making machine are described, possible fault reasons and solutions are not carefully shown to users, when users find that the ice making machine has a problem, the users usually report to an after-sales service center to repair, but various performances of products are often unclear, and because the prior art only can show that the ice making machine has a fault, but cannot show the fault sources of the working process of the ice making machine, communication and maintenance need to take a long time. Disclosure of Invention The embodiment of the application provides an ice machine fault feedback method, an ice machine and a computer readable storage medium, which are used for solving the problem that the existing ice machine fault feedback efficiency is low. The application provides a feedback method for ice machine faults, which comprises the following steps: acquiring a first temperature of an ice making space before ice making work begins; After the ice making work is finished, obtaining a second temperature of the ice making space; If the ice making process fails, acquiring a temperature difference value of the first temperature and the second temperature; If the temperature difference value is smaller than a preset temperature difference threshold value, determining that the ice maker fault is an ice making fault; And if the temperature difference value is larger than or equal to a preset temperature difference threshold value, determining that the ice maker fault is an ice-out fault. Optionally, before the difference between the first temperature and the second temperature is less than the temperature difference threshold, the method includes: acquiring a third temperature of the ice making space before starting a normal ice making operation; After the normal ice making operation is finished, acquiring a fourth temperature of the ice making space; and the temperature difference value of the third temperature and the fourth temperature is the preset temperature difference threshold value. Optionally, the determining that the ice maker fault is an ice-out fault includes: Acquiring the volume of ice cubes entering the ice crushing chamber; If the volume is smaller than a preset volume threshold, determining that the ice outlet fault is an ice outlet fault; And if the volume is greater than or equal to a preset volume threshold, determining that the ice outlet fault is a crushed ice fault. Optionally, the determining that the ice-out fault is an ice-off fault includes: Acquiring a first position of an ice detection rod before taking out ice cubes of the ice storage box; Acquiring a second position of the ice detection rod after the ice cubes of the ice storage box are taken out; if the displacement of the first position and the second position is smaller than a preset displacement threshold, determining that the ice separation fault is an ice detection rod fault, and feeding back the ice detection rod fault. Optionally, the determining that the ice-out fault is an ice-off fault includes: acquiring the rotation times of the ice turning rod; if the rotation times of the ice turning rod are smaller than a preset rotation times threshold, determining that the ice separation fault is an ice turning rod fault, and feeding back the ice turning rod fault. Optionally, the determining that the ice-out fault is a crushed ice fault includes: acquiring current of the ice crushing motor during operation; and if the current is not in the preset current threshold range, determining that the ice crushing fault is an ice crushing motor fault, and feeding back the ice crushing motor fault. Optionally, the determining that the ice-out fault is a crushed ice fault includes: Acquiring the rotation angle of the ice pushing disc; If the rotation angle of the ice pushing disc is smaller than a preset angle threshold, determining that the ice separation fault is an ice pushing disc fault, and feeding back the ice pushing disc fault. The application also provides a fault feedback device of the ice machine, which comprises: the detection module is used for acquiring a first temperature of the ice making space before the ice making work starts, acquiring a second temperature of the ice making space after the ice making work is finished, and acquiring a temperature difference value of the first temperature and the second temperature if the ice making machine fails; The analysis module is used for analyzing whether the temperature difference value is smaller than a preset temperature difference t