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CN-121981414-A - Method, device, equipment and storage medium for changing business processing date

CN121981414ACN 121981414 ACN121981414 ACN 121981414ACN-121981414-A

Abstract

The application provides a method, a device, equipment and a storage medium for changing business processing dates, which can be applied to the field of financial science and technology or other fields. The method for changing the business processing date comprises the steps of determining the business processing date of a target object based on business processing information of the target object, obtaining a first evaluation index and a second evaluation index of the target object under the condition that the business processing date is of a preset date type, wherein the first evaluation index represents the advanced processing tendency degree of the target object for business, the second evaluation index represents the risk degree of stopping processing business of the target object, and adjusting the business processing date of the target object based on the first evaluation index and the second evaluation index.

Inventors

  • LIU YIYANG

Assignees

  • 中国工商银行股份有限公司

Dates

Publication Date
20260505
Application Date
20250620

Claims (12)

  1. 1. A method for changing a date of service processing, the method comprising: determining the service processing date of a target object based on the service processing information of the target object; acquiring a first evaluation index and a second evaluation index of the target object under the condition that the service processing date is of a preset date type, wherein the first evaluation index represents the advanced processing tendency degree of the target object for the service, and the second evaluation index represents the risk degree of stopping processing the service by the target object; And adjusting the business processing date of the target object based on the first evaluation index and the second evaluation index.
  2. 2. The method of claim 1, wherein adjusting the business processing date of the target object based on the first and second evaluation metrics comprises: Determining a service evaluation result of the target object according to the first evaluation index and the second evaluation index; when the service evaluation result meets a first preset condition, the service processing date is adjusted backwards; or when the service evaluation result meets a second preset condition, keeping the service processing date unchanged; Or when the service evaluation result meets a third preset condition, the service processing date is adjusted forwards.
  3. 3. The method of claim 2, wherein adjusting the business process date backwards comprises: inquiring the first working day before the business processing date in a calendar table; And determining the working day as a new business processing date.
  4. 4. The method of claim 2, wherein adjusting the business process date forward comprises: Inquiring the first working day after the business processing date in a calendar table; And determining the working day as a new business processing date.
  5. 5. The method of claim 1, wherein obtaining a first evaluation index for the target object comprises: respectively acquiring the duration and the use state of the target object aiming at the service; And determining the first evaluation index based on the duration and the use state.
  6. 6. The method of claim 1, wherein obtaining a second evaluation index for the target object comprises: responding to the information authorization of the target object, and acquiring a history service handling record of the target object; And determining a second evaluation index of the target object according to the historical business handling record of the target object.
  7. 7. The method according to claim 2, wherein determining the service evaluation result of the target object according to the first evaluation index and the second evaluation index comprises: Performing feature normalization processing on the second evaluation index based on the first evaluation index to obtain a third evaluation index; and determining a service evaluation result of the target object according to the first evaluation index and the third evaluation index.
  8. 8. The method of claim 7, wherein the performing feature normalization on the second evaluation index based on the first evaluation index to obtain a third evaluation index comprises: Acquiring a first index range of the first evaluation index and a second index range of the second evaluation index; According to the second index range, mapping the second evaluation index to obtain a processed evaluation index; and carrying out normalization processing on the processed evaluation index according to the first index range to obtain the third evaluation index.
  9. 9. A service processing date changing apparatus, the apparatus comprising: the date determining module is used for determining the service processing date of the target object based on the service handling information of the target object; The system comprises an index acquisition module, a target object processing module and a service processing module, wherein the index acquisition module is used for acquiring a first evaluation index and a second evaluation index of the target object under the condition that the service processing date is of a preset date type, wherein the first evaluation index represents the advanced processing tendency degree of the target object for the service, and the second evaluation index represents the risk degree of the target object for stopping processing the service; and the date adjustment module is used for adjusting the business processing date of the target object based on the first evaluation index and the second evaluation index.
  10. 10. The apparatus of claim 9, wherein the date adjustment module comprises: a result obtaining unit, configured to determine a service evaluation result of the target object according to the first evaluation index and the second evaluation index; The first adjusting unit is used for adjusting the business processing date backwards when the business evaluation result meets a first preset condition; The second adjusting unit is used for keeping the service processing date unchanged when the service evaluation result meets a second preset condition; and the third adjusting unit is used for adjusting the service processing date forwards when the service evaluation result meets a third preset condition.
  11. 11. An electronic device, comprising: One or more processors; a memory for storing one or more computer programs, Characterized in that the one or more processors execute the one or more computer programs to implement the steps of the method according to any one of claims 1-8.
  12. 12. A computer-readable storage medium, on which a computer program or instructions is stored, which, when executed by a processor, carries out the steps of the method according to any one of claims 1-8.

Description

Method, device, equipment and storage medium for changing business processing date Technical Field The present application relates to the field of data processing technologies, and in particular, to a method, an apparatus, a device, and a storage medium for changing a service processing date. Background When a user handles a business, the business handling mechanism typically gives a business handling period for the specific case of the business. For example, when a service handling organization is a music product provider, a user needs to handle a monthly service for a certain music product, the music product provider typically pays a fee according to a contracted date from the user's payment account. However, during actual operation, since the business transaction deadline is fixed, the deadline may just encounter a holiday or a special date when the business transaction facility is unable to conduct normal business processing. On these special dates, the normal business transaction of the user may be affected because the business transaction mechanism is in a non-working state. Disclosure of Invention In view of the above problems, the present application provides a method, apparatus, device, and storage medium for changing a service processing date that ensures that a service between a service handling mechanism and a user can be processed normally. The first aspect of the present application provides a method for changing a service processing date, which includes: Determining the business processing date of the target object based on the business processing information of the target object; Acquiring a first evaluation index and a second evaluation index of a target object under the condition that the service processing date is of a preset date type, wherein the first evaluation index represents the advanced processing tendency degree of the target object for the service, and the second evaluation index represents the risk degree of stopping processing the service by the target object; and adjusting the business processing date of the target object based on the first evaluation index and the second evaluation index. According to an embodiment of the present application, adjusting a business processing date of a target object based on a first evaluation index and a second evaluation index includes: Determining a service evaluation result of the target object according to the first evaluation index and the second evaluation index; when the service evaluation result meets a first preset condition, the service processing date is adjusted backwards; or when the service evaluation result meets a second preset condition, keeping the service processing date unchanged; or when the service evaluation result meets a third preset condition, the service processing date is adjusted forwards. According to an embodiment of the present application, the business processing date is adjusted backward, including: Inquiring the first working day before the business processing date in the calendar; The workday is determined to be the new business process date. According to an embodiment of the present application, adjusting the business processing date forward includes: inquiring the first working day after the business processing date in the calendar; The workday is determined to be the new business process date. According to an embodiment of the present application, obtaining a first evaluation index of a target object includes: Respectively acquiring the duration and the use state of a target object for the service; a first evaluation index is determined based on the duration and the usage status. According to an embodiment of the present application, obtaining a second evaluation index of a target object includes: responding to the information authorization of the target object, and acquiring a history service handling record of the target object; and determining a second evaluation index of the target object according to the historical business handling record of the target object. According to an embodiment of the present application, determining a service evaluation result of a target object according to a first evaluation index and a second evaluation index includes: performing feature normalization processing on the second evaluation index based on the first evaluation index to obtain a third evaluation index; and determining a service evaluation result of the target object according to the first evaluation index and the third evaluation index. According to an embodiment of the present application, based on the first evaluation index, feature normalization processing is performed on the second evaluation index to obtain a third evaluation index, including: acquiring a first index range of a first evaluation index and a second index range of a second evaluation index; According to the second index range, mapping the second evaluation index to obtain a processed evaluation index; and carrying out normalization process