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CN-121985307-A - System and method for providing an in-flight communication session

CN121985307ACN 121985307 ACN121985307 ACN 121985307ACN-121985307-A

Abstract

The present invention provides methods, systems, and devices for providing in-flight communication sessions. In some examples, once the passenger completes the brand interaction, the communication session delivery system may provide a network access service or other type of content. The brand interaction may be any number of options that may be required by the brand partner to exchange access to the content. The communication session delivery system may select from a plurality of reward offers and then display the selected offers to the passenger. The selected offers may be selected based on the profile information of the passenger and the target characteristics of the brand partner. The passenger may then select offers and perform the desired brand interactions. Once the brand interaction has been verified, the passenger may receive the reward associated with the offer.

Inventors

  • N. O'Sullivan
  • F.MURRAY
  • U. O'Brien

Assignees

  • 维尔塞特公司

Dates

Publication Date
20260505
Application Date
20200318

Claims (10)

  1. 1. A method for providing a communication session within a transport vessel (130) serviced via a wireless communication link (155, 160), the method comprising: Receiving a plurality of reward offers (405), the plurality of reward offers (405) including respective brand interactions (430) and respective rewards (435) related to the communication session, the plurality of reward offers (405) associated with a target feature; profile information identifying a plurality of passengers (180) arranged for a travel section of the transport vessel (130), the profile information comprising one or more respective user characteristics of the plurality of passengers (180); Selecting a subset (420) of the plurality of reward offers for a passenger (180) from the plurality of passengers (180), the selecting based at least in part on the identified profile information of the passenger (180) and the target features associated with the plurality of reward offers (405); -providing said subset (420) of said plurality of reward offers to said passenger (180); Receiving an indication that the passenger (180) completes a respective brand interaction (430) of a selected bonus offer (425) of the subset (420) of the plurality of bonus offers, and -Establishing a communication session for a communication device associated with the passenger (180) via the wireless communication link (155, 160) via a multi-user access terminal (170) on the transport vessel (130) based at least in part on the completion of the respective brand interactions (430) of the selected reward offers (425), wherein characteristics of the communication session are based at least in part on the respective rewards (435) of the selected reward offers (425).
  2. 2. The method of claim 1, further comprising: A set of reward offers (415) of the plurality of reward offers (405) is selected for presentation to the plurality of passengers (180), wherein a respective reward (435) associated with the set of reward offers (415) includes a scarcity factor.
  3. 3. The method of claim 2, wherein the scarcity factor comprises a predetermined number of rewards (435) on the travel segment, a predetermined amount of time corresponding to the respective rewards (435), or a combination thereof.
  4. 4. A method according to claim 3, wherein the predetermined number of rewards (435) on the travel section is relative to the number of the plurality of passengers (180).
  5. 5. A method according to claim 3, wherein the predetermined amount of time corresponding to the respective rewards (435) is relative to a duration of the travel section and the number of the plurality of passengers (180).
  6. 6. The method of any of claims 2 to5, further comprising: -presenting metrics (722) related to the scarcity factor to the passenger (180) together with the subset (420) of the plurality of reward offers.
  7. 7. The method of any of claims 2 to 6, further comprising: the number of the set of reward offers (415) is determined based at least in part on a predetermined number, the number of the plurality of passengers (180), a duration of the travel zone, or a maximum number of the plurality of passengers (180) of the travel zone.
  8. 8. The method of any of claims 1 to 7, further comprising: receiving an indication of completion of respective brand interactions (430) associated with one or more of the plurality of reward offers (405) by one or more of the plurality of passengers (180) of the travel section; receiving a second plurality of reward offers, the second plurality of reward offers including respective brand interactions and respective rewards related to the communication session, the second plurality of reward offers associated with the target feature; Second profile information identifying a second plurality of passengers (180) arranged for a second travel section of a second transport vessel (130), the second profile information including one or more corresponding second user characteristics of the second plurality of passengers (180), and A second subset of the second plurality of bonus offers is selected for a second passenger (180) from the second plurality of passengers (180) based at least in part on the received indication of completion of the brand interaction associated with the one or more of the plurality of bonus offers (405).
  9. 9. The method of any one of claims 1 to 8, further comprising: Determining that a corresponding brand interaction of a previously selected reward offer (425) is completed by the passenger (180), Wherein the selecting the subset (420) of the plurality of reward offers for the passenger (180) is based at least in part on the completed respective brand interactions of the previously selected reward offers (425).
  10. 10. The method of claim 9, wherein selecting the subset (420) of the plurality of reward offers for the passenger (180) comprises: Excluding bonus offers (410) of the plurality of bonus offers (405) associated with the completed corresponding brand interactions (430) of the previously selected bonus offers (425).

Description

System and method for providing an in-flight communication session Background The present invention relates generally to communication session delivery systems and, more particularly, to techniques for providing in-flight communication sessions. Increasingly, passengers on commercial aircraft or other transportation vehicles such as buses, trains, boats, etc. require broadband network access during transportation. In addition, passenger vehicles often include vehicle information systems to meet the needs of passengers to access viewing content (such as entertainment, informational content, or other viewing content) during movement. The guest may receive network access services via a shared communication link, such as a satellite communication link. The aircraft may have an on-board multi-user access terminal that communicates with ground stations (e.g., via satellites of a satellite communication system) and provides network access connectivity for passengers. For example, users may connect their communication devices (e.g., smartphones, laptops, tablets, etc.) to a Wireless Local Area Network (WLAN) served by a multi-user access terminal, which routes data communications to other networks (e.g., the internet) via a shared communication link. As the demand for broadband access and viewing of content by passengers continues to evolve, operators of communication session delivery systems have devised various techniques to monetize services in order to provide a reliable and pleasing experience for passengers. However, different monetization techniques may result in different passenger satisfaction levels. For example, individual charging for passengers accessing a communication session may result in poor passenger experience, as they may feel as if the operator of the passenger vehicle is charging them for each additional service option during travel. In view of the foregoing, there is a need for an improved communication session delivery system associated with a passenger vehicle that overcomes the shortcomings of conventional communication session delivery systems. Disclosure of Invention The described technology relates to improved methods, systems, devices, and apparatus supporting techniques for providing in-flight communication sessions. In some examples, once the passenger completes the brand interaction, the communication session delivery system may provide a network access service or other type of content. The brand interaction may be any number of options that may be required by the brand partner for exchanging access to the content. The communication session delivery system may select from a plurality of reward offers and then display the selected offers to the passenger. The selected offers may be selected based on the profile information of the passenger and the target characteristics of the brand partner. The passenger may then select offers and perform the desired brand interactions. Once the brand interaction has been verified, the passenger may receive rewards associated with the offers. Drawings Fig. 1 illustrates an example of a wireless communication system supporting techniques for providing in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 2 illustrates an example of a wireless communication system supporting techniques for providing in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 3 illustrates an example of a process flow supporting techniques for providing in-flight communication sessions in accordance with aspects of the present disclosure. FIG. 4 illustrates a graphical representation of a bonus offer in accordance with aspects of the present disclosure. Fig. 5 illustrates an example of a process flow supporting techniques for providing in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 6 illustrates an example of a process flow supporting techniques for providing in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 7 illustrates a graphical representation of a session interaction interface supporting techniques for providing offers for in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 8 and 9 illustrate block diagrams of devices supporting techniques for providing offers for in-flight communication sessions in accordance with aspects of the present disclosure. Fig. 10 illustrates a flow chart showing a method of supporting techniques for providing offers for in-flight communication sessions in accordance with aspects of the present disclosure. Detailed Description Commercial passenger vehicles may support shared communication links for network access services for passengers. For example, a user may connect his communication device to a Wireless Local Area Network (WLAN) that routes data communications to other networks (e.g., the internet) via a shared communication link. The sha