CN-121998139-A - Logistics service management system and method

CN121998139ACN 121998139 ACN121998139 ACN 121998139ACN-121998139-A

Abstract

The invention provides a logistic service management system and a logistic service management method, which belong to the technical field of logistic management and specifically comprise the steps of determining reserved management meeting rooms in different dates based on coincidence data, using data and management processing methods of meeting rooms of different departments based on different portrait stable types, determining the demand matching degree of the meeting rooms in different departments when the identification processing of management optimization targets in the meeting rooms is required according to the management processing data and the using data of the meeting rooms in different dates, and combining the demand matching conditions of the meeting rooms of different departments and the meeting rooms incapable of serving as the management optimization targets to determine the meeting rooms serving as the identification processing methods of the management optimization targets, so that the using satisfaction degree of the meeting rooms of different departments is improved.

Inventors

ZHU FENGCHEN
Zuo Mengjun
LI XIANGYU
TANG YANGYANG
GUO YONGHENG

Assignees

杭州翰臣科技有限公司

Dates

Publication Date: 20260508
Application Date: 20260407

Claims (10)

1. A logistic service management method, comprising the following steps: Determining the idle conditions of the conference room in different days based on reservation data of the conference room, and determining a management and control processing method of the conference room by combining the idle conference room with the matching conditions of conference demands of different departments; determining the portrait stability type of meeting requirements of departments according to meeting reservation data of the departments, determining reservation management and control meeting rooms in different days based on use data and management and control processing methods of meeting rooms of the departments of different portrait stability types, and entering the next step when determining that identification processing of management and control optimization targets in the meeting rooms is required according to management and control processing data and use data of the meeting rooms in different days; and determining the demand matching degree of the conference room in different departments, and combining the demand matching situations of the different departments and the conference room which cannot be used as a management and control optimization target to determine the recognition processing method of the conference room as the management and control optimization target.
2. The logistical service management method according to claim 1, wherein the reservation data of the conference room is determined according to conference rooms reserved in different days.
3. The logistical service management method according to claim 1, wherein the idle condition of the conference room is determined according to the date on which the conference room is not reserved.
4. The logistical service management method according to claim 1, wherein the method of determining the management processing method of the conference room is: Determining the number of the idle meeting rooms in different days according to the idle conditions of the meeting rooms in different days; Determining a matching department of the idle conference room according to the matching condition of conference demands of the idle conference room and different departments; The method for managing and controlling the conference rooms is determined based on the number of free conference rooms in different days and the matching departments of the free conference rooms.
5. The logistic service management method according to claim 4, wherein the matching department of the free conference room is determined according to the number of times the free conference room is used in the departments, and particularly a department whose number of times is greater than a preset number of times threshold is used as the matching department.
6. The logistical service management method according to claim 1, wherein the portrait stable type of the meeting demand of the department includes a stable demand portrait, a general stable portrait, and a change portrait.
7. The logistical service management method according to claim 1, wherein the portrait stabilization type of the meeting requirements of the departments is determined according to the number of times different meeting rooms meet the meeting requirements of the departments, and specifically comprising: determining a demand matching coefficient of the conference room based on the ratio of the times that different conference rooms meet the conference demands of the departments to the total times of the conference demands of the departments; If the departments have meeting rooms with the requirement matching coefficients larger than a preset matching coefficient threshold, determining that the stable type of the meeting requirement portrait of the departments is a stable requirement portrait; If the departments do not have meeting rooms with the requirement matching coefficients larger than the preset matching coefficient threshold, the maximum value of the requirement matching coefficients of different meeting rooms is obtained, whether the maximum value of the requirement matching coefficients of the meeting rooms is smaller than the preset matching coefficient value is judged, if yes, the stable image type of meeting requirements of the departments is determined to be a variable image, and if not, the stable image type of meeting requirements of the departments is determined to be a general stable image.
8. The logistical service management method according to claim 1, wherein the method of determining the reservation-managed meeting room is: Determining the number of times of use of conference rooms of departments in the latest preset duration according to the use data of conference rooms of departments of different portrait stabilization types, and determining a use deviation department in the departments based on the number of times of use; Determining that the meeting room belongs to a usage deviation department of the usage matching meeting room according to the matching degree of the usage requirements of the meeting room and the usage deviation department; And determining reservation management meeting rooms in the meeting rooms by combining the meeting rooms with the management processing method, wherein the meeting rooms belong to usage deviation departments of the usage matching meeting rooms and portrait stable types of the usage deviation departments.
9. The logistical service management method according to claim 1, wherein the method of determining the identification processing method of the conference room as the management optimization target is: determining that the meeting room belongs to a department using the matched meeting room according to the matching degree of the meeting room in different departments, and taking the department of the meeting room as the matched department; determining the number of using matched conference rooms of the matching department, and determining conference rooms which cannot be used as a management and control optimization target by utilizing the number of using matched conference rooms; And determining the meeting room as the recognition processing method of the management and control optimization target based on meeting room data which cannot be used as the management and control optimization target in the meeting room by using the matching departments of the meeting room and the use matching meeting rooms of different matching departments.
10. A logistic service management system employing a logistic service management method according to any one of claims 1 to 9, characterized by comprising in particular: the control method determining module is used for controlling the processing module and identifying the processing module; The control method determining module is responsible for determining a control processing method of the conference room; The management and control processing module is responsible for determining whether the identification processing of a management and control optimization target in the conference room is required; The recognition processing module is responsible for determining a recognition processing method of the meeting room as a management and control optimization target.

Description

Logistics service management system and method Technical Field The invention belongs to the technical field of logistics management, and particularly relates to a logistics service management system and method. Background The conference room is used as public use resources of a plurality of departments, the existing reservation mode is usually fixed in a first-come first-served or random drawing mode, specifically, a reservation request of the conference room is obtained in an application patent application CN202411913542.8 'an intelligent conference room management method, a system, a storage medium and electronic equipment', a conference room reservation result is determined based on the reservation request and the latest state of each conference room, and the reservation result is sent to intelligent terminals of participants. By implementing the technical scheme provided by the application, the service efficiency of the conference room is improved, but the technical scheme has the following technical problems: In the prior art, meeting requirements of different departments and meeting degrees of meeting requirements are ignored, and a control method of the meeting rooms is determined, namely, dynamic determination of controlling the meeting rooms is performed, so that use requirements of the meeting rooms of the different departments are difficult to meet, and satisfaction of use of the meeting rooms of all departments is guaranteed. Accordingly, there is a need for a logistical service management system and method. Disclosure of Invention In order to achieve the purpose of the invention, the invention adopts the following technical scheme: Specifically, the application provides a logistic service management method, which specifically comprises the following steps: S1, determining the idle conditions of meeting rooms in different days based on reservation data of the meeting rooms, and determining a management and control processing method of the meeting rooms by combining the idle meeting rooms with meeting requirements of different departments; S2, determining the portrait stability type of meeting requirements of departments according to meeting reservation data of the departments, determining reservation and control meeting rooms in different days based on use data and a management and control processing method of meeting rooms of the departments of different portrait stability types, and entering a next step when determining that identification processing of management and control optimization targets in the meeting rooms is required according to management and control processing data and use data of the meeting rooms in different days; S3, determining the demand matching degree of the conference room in different departments, and determining the recognition processing method of the conference room as the management and control optimization target by combining the demand matching condition of the different departments and the conference room which cannot be used as the management and control optimization target. The invention has the beneficial effects that: Based on the usage data of meeting rooms of different portrait stabilization types and the management processing method, the reservation management meeting rooms in different dates are determined, the logic core is the principle of minimizing the influence of the recent departments which do not fully meet the meeting room usage requirements, the dynamic selection management meeting rooms, the method firstly identifies the departments which are less recently used (using deviation departments, namely the departments which cannot effectively meet the requirements), and finds out the meeting rooms which are historically preferred by the departments, and the history preference meeting rooms which are not effectively met in the recent years are systematically excluded or avoided to be selected as management targets, so that the management and control measures are ensured to be mainly applied to meeting rooms which are relatively weak in relation with the history which does not effectively meet the requirements in the recent years, and the balance of management and control efficiency and operation stability is realized. The meeting room is used as the recognition processing method of the management and control optimization target according to the requirement matching degree of the meeting room in different departments and the requirement matching condition of the meeting room which cannot be used as the management and control optimization target, and the recognition mode of the management and control optimization target which is adopted for intelligent decision of each meeting room in the management and control state is determined by analyzing the competition environment type of the meeting room related department. The method aims at identifying that the control of a conference room is released, and the conference room is converted from a low-competit