CN-121998538-A - Order processing method, device and system

Abstract

The disclosure provides an order processing method, an order processing device, an order processing system, electronic equipment, a computer readable storage medium and a computer program product, and relates to the technical field of logistics distribution. The method comprises the steps of responding to the to-be-processed order, generating an order identifier for identifying the to-be-signed order by adopting a password signing mode, wherein the signing password is determined based on questions and answers set by a next person. And sending order information comprising the signing password and the order identifier to a logistics server so that the logistics server generates a waybill identifier based on the order identifier, and sending the waybill information comprising the signing password and the waybill identifier to a consignment device so that the consignment device verifies the password provided by the order signing person based on the signing password. The method can improve the signing security.

Inventors

• LI JIANHUI

Assignees

• 北京京东远升科技有限公司

Dates

Publication Date

20260508

Application Date

20241104

Claims (15)

1. 1. An order processing method, comprising: generating an order identifier for identifying an order to be signed in a password signing manner in response to the fact that the order to be processed is associated with a signing password, wherein the signing password is determined based on questions and answers set by a person to be signed; And sending order information comprising the signing password and the order identifier to a logistics server, so that the logistics server generates a waybill identifier for identifying signing in a password signing mode based on the order identifier, and sending the waybill information comprising the signing password and the waybill identifier to a consignment device, so that the consignment device verifies the password provided by an order signing person based on the signing password.
2. 2. The method of claim 1, further comprising: in response to determining that the order information has been sent to the logistics server, configuring a password state of the sign-in password to be sent and to be activated; updating the password state of the sign-on password based on the received new password state, wherein the new password state is determined based on the distribution routing state of the order or the result of verifying the password provided by the order sign-on person.
3. 3. The method of claim 2, wherein the new password state comprises activated and to be verifiable, verifiable and to be verified, locked and unavailable and used, wherein, The password state which is activated and is to be verified is determined after the waybill identifier is generated; The verifiable password state to be verified is determined for the delivery person receiving state based on the delivery routing state; the locked and unavailable password state is determined according to the number of times that the password provided by the order signer is inconsistent with the signed password and a preset threshold value; the used password status is determined based on the password provided by the order acquirer being consistent with the order password.
4. 4. A method according to claim 3, further comprising: In response to determining that the new password state is locked and unavailable, sending a notification message to a terminal device, wherein the notification message comprises the number of times that the password provided by the order signer is inconsistent with the signing password is greater than or equal to the preset threshold value; And generating indication information for indicating to put the goods of the order in stock in response to receiving the message confirming receipt from the terminal equipment.
5. 5. The method of any of claims 1-4, further comprising: And receiving prompt information of the signing password, wherein the prompt information is used for prompting an order signing person of the content of the signing password, the order information further comprises the prompt information, and the waybill information further comprises the prompt information.
6. 6. The method of any of claims 1-4, further comprising: And in response to receiving the reset signing password of the order, sending the reset signing password to the telepresence equipment so that the telepresence equipment verifies the password provided by the order signing person based on the reset signing password.
7. 7. An order processing method, comprising: Receiving waybill information comprising an signing password and a waybill identifier, wherein the signing password is determined based on questions and answers set by the next person; in response to identifying that the order is signed by adopting a password signing mode through the waybill identification, verifying the password provided by the order signing person based on the signing password; In response to determining that the password provided by the order acquirer is consistent with the order entry password, determining that the item of the order is ready for delivery.
8. 8. The method of claim 7, further comprising: Generating a new password state including verifiable and to be verified in response to detecting the waybill identification, and sending the new password state including verifiable and to be verified to the order device; In response to determining that the number of times the password provided by the order signer is inconsistent with the signing password is greater than or equal to a preset threshold, generating a new password state comprising locking and not available, and sending the new password state comprising locking and not available to the order equipment; In response to determining that the password provided by the order signer is consistent with the sign-in password, generating a new password state including used and sending the new password state including used to the order device.
9. 9. An order processing apparatus, comprising: The generation module is configured to respond to the fact that an order to be processed is associated with a signing password, and generate an order identifier for identifying the signing of the order in a password signing mode, wherein the signing password is determined based on questions and answers set by a person; the sending module is configured to send order information comprising the signing password and the order identifier to the logistics server, so that the logistics server generates a waybill identifier for identifying signing in a password signing mode based on the order identifier, and sends the waybill information comprising the signing password and the waybill identifier to the consignment device, so that the consignment device verifies the password provided by the order signing person based on the signing password.
10. 10. An order processing apparatus, comprising: a receiving module configured to receive waybill information including an signing password and a waybill identification, wherein the signing password is determined based on questions and answers set by a next person; A verification module configured to verify a password provided by an order signer based on the signing password in response to identifying signing in a password signing manner by the waybill identifier; A determination module configured to determine that the item of the order is consigned in response to determining that the password provided by the order acquirer is consistent with the order-receiving password.
11. 11. An order processing system, comprising: The order equipment is configured to respond to the to-be-processed order, and is associated with an signing password, generate an order identifier for identifying the order signed in a password signing mode, and send order information comprising the signing password and the order identifier to the logistics server, wherein the signing password is determined based on questions and answers set by a person; The logistics server is configured to generate a waybill identifier for identifying the received by adopting a password receiving mode based on the order identifier, and send waybill information comprising the received password and the waybill identifier to the toll device; The consignment device is configured to verify a password provided by an order signer based on the signing password in response to the fact that signing in a password signing mode is identified through the freight note identification, and determine that goods of the order are consigned in response to the fact that the password provided by the order signer is consistent with the signing password.
12. 12. The system of claim 11, the system further comprising: The terminal equipment is configured to receive a notification message from the order equipment, wherein the notification message comprises the fact that the password provided by the order signing person is inconsistent with the signing password for times greater than or equal to the preset threshold value, display information for confirming whether to receive goods, generate a confirmation receiving message based on the obtained confirmation receiving operation, and send the confirmation receiving message to the order equipment; The order device is further configured to generate indication information indicating that the goods of the order are to be put in charge in response to receiving a message confirming receipt from the terminal device, and send the indication information to the put in charge device; The barking device is further configured to determine that the item of the order is barked based on the indication information.
13. 13. An electronic device, comprising: At least one processor, and A memory communicatively coupled to the at least one processor, wherein, The memory stores instructions executable by the at least one processor to enable the at least one processor to perform the order processing method of any one of claims 1-8.
14. 14. A non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the order processing method of any of claims 1-8.
15. 15. A computer program product comprising a computer program which, when executed by a processor, implements the steps of the order processing method according to any of claims 1-8.

Description

Order processing method, device and system Technical Field The present disclosure relates to the field of logistics distribution technology, and in particular, to an order processing method, an order processing device, an order processing system, an electronic device, a computer readable storage medium, and a computer program product. Background With the popularity of online shopping, express delivery services have become a part of everyday life. In order to improve customer satisfaction and ensure delivery of orders, various signing methods exist, such as face-to-face signing, short message signing, self-service express cabinet signing and the like, but the security of the existing signing methods is low. Disclosure of Invention The embodiment of the disclosure provides an order processing method, an order processing device, an order processing system, electronic equipment, a computer readable storage medium and a computer program product, which can improve signing security. In a first aspect, an embodiment of the present disclosure provides an order processing method, including generating an order identifier for identifying an order to be signed in a password signing manner in response to an order to be processed being associated with a signing password, where the signing password is determined based on a question and an answer set by a person. And sending order information comprising the signing password and the order identifier to the logistics server, so that the logistics server generates a waybill identifier for identifying the signing in the password signing mode based on the order identifier, and sending the waybill information comprising the signing password and the waybill identifier to the toll device, so that the toll device verifies the password provided by the order signing person based on the signing password. In one possible implementation, the method provided by the first aspect further includes configuring a password state of the sign-on password to be sent and to be activated in response to determining that the order information has been sent to the logistics server. Updating the password state of the sign-on password based on the received new password state, wherein the new password state is determined based on the distribution routing state of the order or the result of verifying the password provided by the order signer. In one possible implementation, the new password state includes activated and to be verifiable, verifiable and to be verified, locked and unavailable, and used. Wherein the password state that has been activated and is to be verifiable is determined after the creation of the waybill identification. The verifiable and to-be-verified password status is determined for the dispatcher's receipt status based on the dispatch routing status. The locked and unavailable password status is determined based on the number of times the password provided by the order signer is inconsistent with the signed password and a preset threshold. The status of the password that has been used is determined based on the password provided by the order acquirer being consistent with the acquirer password. In a possible implementation manner, the method provided in the first aspect further includes, in response to determining that the new password state is locked and unavailable, sending a notification message to the terminal device, where the notification message includes that the number of times the password provided by the order signer is inconsistent with the signed password is greater than or equal to a preset threshold. In response to receiving the message confirming receipt from the terminal device, indication information indicating that the item of the order is to be put in charge is generated. In a possible implementation manner, the method provided in the first aspect further includes receiving prompt information of the sign-in password, where the prompt information is used to prompt the order sign-in person to sign in the content of the sign-in password, the order information further includes prompt information, and the waybill information further includes prompt information. In one possible implementation, the method provided by the first aspect further comprises, in response to receiving the reset sign-on password for the order, sending the reset sign-on password to the telepresence apparatus to cause the telepresence apparatus to verify the password provided by the order signer based on the reset sign-on password. In a second aspect, an embodiment of the present disclosure provides an order processing method, including receiving waybill information including an sign-in password and a waybill identifier, wherein the sign-in password is determined based on questions and answers set by a next person. In response to identifying receipt by the waybill identification in the password receipt manner, the password provided by the order signer is verified based on the receipt password. In res