CN-121999554-A - Article interaction method, device, equipment, medium and product

CN121999554ACN 121999554 ACN121999554 ACN 121999554ACN-121999554-A

Abstract

The application provides an article interaction method, an article interaction device, equipment, a medium and a product, wherein the method is applied to an article interaction scene, and the method comprises the steps of responding to an article interaction request of an interaction object in the article interaction scene, carrying out first identity recognition processing on the interaction object through first identity recognition equipment, acquiring target article storage equipment of a target article of the article interaction request based on first identity information, acquiring a first spatial position of the interaction object, acquiring a second spatial position of the target article storage equipment, outputting first indication audio based on the first spatial position and the second spatial position, responding to the second spatial position of the interaction object, carrying out second identity recognition processing on the interaction object through second identity recognition equipment, and outputting second indication audio based on the storage position. The application carries out multiple times of identity recognition on the user, guides the user to acquire the object through the audio, and can improve the convenience and accuracy of the object taking process.

Inventors

ZHOU WEIBIAO
GUO RUNZENG
XIA KAI
SUN SHIYOU
CHEN BOWEN
LV ZHONGFANG

Assignees

腾讯科技（深圳）有限公司

Dates

Publication Date: 20260508
Application Date: 20241101

Claims (16)

1. The article interaction method is characterized by being applied to an article interaction scene, wherein a first identity recognition device and at least one article storage device are arranged in the article interaction scene, the article storage devices are used for storing articles, and a second identity recognition device is arranged in each article storage device, and the method comprises the following steps: responding to an article interaction request of an interaction object in the article interaction scene, and carrying out first identity recognition processing on the interaction object through the first identity recognition equipment to obtain first identity information of the interaction object; determining a target article storage device to which a target article of the article interaction request belongs based on the first identity information; Acquiring a first space position of the interactive object in the article interactive scene, and acquiring a second space position of the target article storage device in the article interactive scene; Outputting a first instruction audio based on the first spatial position and the second spatial position, wherein the first instruction audio is used for instructing the interactive object to arrive at the second spatial position to execute the acquisition operation on the target object; Responding to the interaction object reaching the second space position, performing second identification processing on the interaction object through the second identification equipment in the target object storage equipment so as to verify second identity information of the interaction object, and determining the storage position of the target object in the target object storage equipment based on the second identity information which is verified successfully; Outputting second instruction audio based on the storage position, wherein the second instruction audio is used for instructing the interactive object to acquire the target object from the storage position.
2. The method of claim 1, wherein the first identification device has a first ultrasound array mounted therein, the first ultrasound array generating a first vibration area for haptic perception of the interactive object based on ultrasonic haptic technology, the first identification processing of the interactive object by the first identification device comprising: collecting first identity information of the interactive object through the first identity recognition equipment in a first vibration area generated by the first identity recognition equipment; and carrying out first identity recognition processing on the interactive object based on the first identity information to obtain a first recognition result of the interactive object, wherein the first recognition result comprises that the first identity information of the interactive object is successfully or unsuccessfully recognized.
3. The method of claim 2, wherein the performing a first identification process on the interactive object based on the first identity information to obtain a first identification result of the interactive object includes: performing feature extraction processing on the first identity information to obtain biological features of the interactive object; Acquiring registration data of the interactive object, wherein the registration data is generated after the identity of the interactive object is successfully registered in the article interaction scene, and the registration data comprises registration characteristics of the interactive object; Comparing the biological characteristics of the interactive object with the registration characteristics, and if the biological characteristics of the interactive object and the registration characteristics are the same, indicating that the first identification information of the interactive object is successfully identified by the first identification result.
4. The method of claim 3, wherein when the first recognition result is that the recognition is successful, the first recognition result further includes an identity type of the interactive object, the method further comprising: If the first identification result is used for indicating that the identity type of the interactive object is a preset type, determining a target object storage device to which a target object to be acquired by the interactive object belongs based on the first identity information; And if the first identification result is used for indicating that the type of the interactive object is not the preset type, determining a storage position of the target object to be acquired by the interactive object based on the first identity information.
5. The method of claim 3, wherein the first identification device is a palm brushing device on which the first ultrasound array is mounted, the first identification information includes palm data of an interactive object, and the performing feature extraction processing on the first identification information to obtain a biological feature of the interactive object includes: extracting palm vein from the palm data to obtain palm vein characteristics of the interactive object, and Performing palm print extraction processing on the palm data to obtain palm print characteristics of the interactive object; Performing feature fusion processing on the palm vein features and the palm print features to obtain biological features of the interactive objects; The feature fusion processing at least comprises any one of feature weighting processing, feature alignment processing and feature operation processing.
6. The method of claim 1, wherein an array of ultrasound devices is deployed in the item interaction scene, the array of ultrasound devices comprising N transmitting units for transmitting ultrasound signals in the item interaction scene and N receiving units for receiving ultrasound signals transmitted by the transmitting units, N being a positive integer; The obtaining the first spatial position of the interactive object in the article interactive scene includes: When the interactive object is detected in the object interactive scene, determining a target transmitting unit associated with the interactive object, wherein the association comprises that the distance between the target transmitting unit and the interactive object is smaller than a preset distance threshold value; Transmitting ultrasonic signals in the object interaction scene according to a preset time interval by adopting the target transmitting unit; obtaining K receiving times of K receiving units aiming at the ultrasonic signals, wherein one receiving unit corresponds to one receiving time, K is a positive integer and K is less than or equal to N; and calculating a first spatial position of the interactive object in the object interactive scene based on the K receiving times.
7. The method of claim 6, wherein the outputting a first indication audio based on the first spatial location and the second spatial location comprises: If the first spatial position is the same as the second spatial position, or the distance between the first spatial position and the second spatial position is smaller than or equal to a preset threshold, the first indication audio is used for prompting the interactive object not to execute a moving operation and triggering execution of the second identification processing on the interactive object through the second identification equipment in the target object storage equipment; If the distance between the first space position and the second space position is larger than a preset threshold value, determining a moving path of the interactive object based on the first space position and the second space position, and outputting first indication audio around the interactive object by adopting the ultrasonic device array based on the moving path, wherein the first indication audio is used for indicating the interactive object to move from the first space position to the second space position.
8. The method of claim 7, wherein the outputting, based on the movement path, a first indication audio around the interactive object with the array of ultrasound devices comprises: determining movement indication information of the interactive object based on the movement path; According to the movement indication information, outputting first indication audio matched with the movement indication information in an auditory perception area of the interactive object by adopting a directional beam forming technology of the ultrasonic device array; The directional beam forming technology is used for indicating that in the moving process of the interactive object, spatial audio in a specified direction is generated to indicate the interactive object to move in position according to the specified direction.
9. The method of any of claims 1-8, wherein said performing, by said second identification device in said target item storage device, a second identification process on said interactive object comprises: Receiving the first identity information of the interactive object sent by the first identity recognition device, and carrying out second identity recognition processing on the interactive object through second identity recognition equipment in the target object storage device based on the first identity information to obtain a second recognition result, or In a second vibration area generated by the second identity recognition equipment, acquiring second identity information of the interactive object through the second identity recognition equipment, and carrying out second identity recognition processing on the interactive object through the second identity recognition equipment based on the acquired second identity information to obtain a second recognition result; The second identification equipment is provided with a second ultrasonic array, and the second ultrasonic array generates a second vibration area based on an ultrasonic touch technology so as to enable the interactive object to perform touch perception.
10. The method of claim 9, wherein the second identification device is a voiceprint identification device, the second identification result is used to indicate success or failure of verification of identity information of the interactive object, the performing, by the second identification device in the target object storage device, a second identification process on the interactive object, further comprises: collecting voiceprint data generated by the interactive object based on the voiceprint recognition equipment; extracting features of the voiceprint data to obtain first voiceprint features of the interactive object; acquiring registration data of the interactive object, wherein the registration data comprises second voice characteristics of the interactive object registered in the article interaction scene; And if the first voiceprint feature is the same as the second voiceprint feature, determining that the identity information of the interactive object is successfully verified.
11. The method of claim 10, wherein the item interaction scenario has an array of ultrasound devices deployed therein, wherein outputting second instruction audio based on the storage location comprises: If the second identification result is used for indicating that the identity information verification of the interactive object is successful, determining an operation instruction of the interactive object based on the storage position and a second space position where the interactive object is located; and outputting second instruction audio matched with the operation instruction in the auditory perception area of the interactive object by adopting a directional beam forming technology of the ultrasonic device array according to the operation instruction.
12. The method of claim 11, wherein the method further comprises: Acquiring attribute information of the interactive object, wherein the attribute information comprises any one or more of the height and the age of the interactive object; determining an auditory perception area of the interactive object based on the attribute information; and outputting second instruction audio matched with the operation instruction in the auditory perception area of the interactive object by adopting a directional beam forming technology of the ultrasonic device array according to the operation instruction.
13. The article interaction device is characterized by being applied to an article interaction scene, wherein a first identity recognition device and at least one article storage device are arranged in the article interaction scene, the article storage devices are used for storing articles, a second identity recognition device is arranged in each article storage device, and the device comprises: the processing unit is used for responding to an article interaction request of an interaction object in the article interaction scene, and performing first identity recognition processing on the interaction object through the first identity recognition equipment to obtain first identity information of the interaction object; The processing unit is further used for determining a target article storage device to which the target article of the article interaction request belongs based on the first identity information; the acquisition unit is used for acquiring a first space position of the interactive object in the article interactive scene and acquiring a second space position of the target article storage device in the article interactive scene; The processing unit is further used for outputting first indication audio based on the first space position and the second space position, wherein the first indication audio is used for indicating the interactive object to arrive at the second space position to execute the acquisition operation on the target object; The processing unit is further configured to perform a second identification process on the interactive object through the second identification device in the target object storage device to verify second identity information of the interactive object in response to the interactive object reaching the second spatial location, and determine a storage location of the target object in the target object storage device based on the second identity information that is verified successfully; The processing unit is further configured to output second instruction audio based on the storage location, where the second instruction audio is used to instruct the interactive object to acquire the target object from the storage location.
14. A computer device comprises a memory and a processor; One or more computer programs are stored in the memory; a processor for loading the one or more computer programs to implement the method of any of claims 1-12.
15. A computer readable storage medium, characterized in that the computer readable storage medium stores a computer program which, when executed by a processor, performs the method according to any of claims 1-12.
16. A computer program product, characterized in that the computer program product comprises a computer program which, when executed by a processor, performs the method according to any of claims 1-12.

Description

Article interaction method, device, equipment, medium and product Technical Field The present application relates to the field of computer technology, and in particular, to an article interaction method, an apparatus, a device, a medium, and a product, and more particularly, to an article interaction method, an article interaction apparatus, a computer device, a computer readable storage medium, and a computer program product. Background In order to improve the living convenience of public users in the current society, a large number of self-service devices, such as vending machines, express cabinets, fast food cabinets and other various large-scale self-service devices, are introduced. Their presence provides great convenience to the user's daily life, but since in an unmanned and self-service state, the user is required to perform various operations (such as searching for the device location, scanning the code, activating the state, etc.) by himself, the desired item can be obtained. Therefore, in the above-mentioned object interaction scene such as vending machine, express delivery cabinet, fast food cabinet, there is not enough convenient condition in the user's process of getting the thing. Disclosure of Invention The embodiment of the application provides an article interaction method, an article interaction device, an article interaction medium and an article interaction product, which can be used for carrying out multiple identity recognition on a user in an article interaction scene, guiding an interaction object to acquire an article through audio, and improving the convenience and the accuracy of acquiring the article by the interaction object. In one aspect, an embodiment of the present application provides an article interaction method, applied to an article interaction scene, where a first identity recognition device and at least one article storage device are provided in the article interaction scene, the article storage device is used for storing articles, and each article storage device is provided with a second identity recognition device, where the method includes: Responding to an article interaction request of an interaction object in an article interaction scene, and carrying out first identity recognition processing on the interaction object through first identity recognition equipment to obtain first identity information of the interaction object; determining a target article storage device to which a target article of the article interaction request belongs based on the first identity information; Acquiring a first space position of an interactive object in an article interactive scene, and acquiring a second space position of a target article storage device in the article interactive scene; Outputting first instruction audio based on the first space position and the second space position, wherein the first instruction audio is used for instructing the interactive object to arrive at the second space position to execute the acquisition operation on the target object; Responding to the interaction object reaching a second space position, performing second identification processing on the interaction object through second identification equipment in the target object storage equipment to verify second identity information of the interaction object, and determining the storage position of the target object in the target object storage equipment based on the verified second identity information; and outputting second instruction audio based on the storage position, wherein the second instruction audio is used for instructing the interactive object to acquire the target object from the storage position. In one aspect, an embodiment of the present application provides an article interaction apparatus, which is applied to an article interaction scene, wherein a first identity recognition device and at least one article storage device are provided in the article interaction scene, the article storage devices are used for storing articles, and a second identity recognition device is provided in each article storage device, and the apparatus includes: The processing unit is used for responding to an article interaction request of an interaction object in an article interaction scene, and performing first identity recognition processing on the interaction object through first identity recognition equipment to obtain first identity information of the interaction object; the processing unit is further used for determining a target article storage device to which the target article of the article interaction request belongs based on the first identity information; The acquisition unit is used for acquiring a first space position of the interactive object in the object interactive scene and acquiring a second space position of the target object storage device in the object interactive scene; the processing unit is also used for outputting first indication audio based on the first space position an