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CN-122003691-A - Management system, management method, and management program

CN122003691ACN 122003691 ACN122003691 ACN 122003691ACN-122003691-A

Abstract

When an instruction of an operator different from the user of the vehicle is received, the vehicle information and the work performed on the vehicle of the vehicle information are determined and a valuation is created. Further, user information and vehicle information are acquired, a job type of a job for the vehicle is specified, a standard job for which the job type is determined is output, and a valuation is created using the job and the vehicle information determined from the standard job. The information is validated by comparing these valuations.

Inventors

  • OYAMA TAKASHI

Assignees

  • 株式会社百德立孚

Dates

Publication Date
20260508
Application Date
20231124
Priority Date
20231012

Claims (7)

  1. 1. A management system includes a control device and an instruction device, The control device is provided with: a1 st vehicle information acquisition unit configured to acquire vehicle information related to a vehicle, with an instruction from an operator other than a user of the vehicle as a trigger; a work specification unit that specifies a work to be performed on a vehicle of the vehicle information based on the vehicle information acquired by the vehicle information acquisition unit; A1 st creation unit for creating 1 st job content information related to the job using the job information corresponding to the job determined by the job determination unit, and A1 st job content information storage part for storing the 1 st job content information created by the 1 st creation part, and The indication device is provided with: a user information acquisition unit that acquires user information related to the user; a2 nd vehicle information acquisition unit configured to acquire vehicle information related to the vehicle, with an instruction of the user as a trigger; A job category specification unit that specifies a job category of a job for the vehicle; a category standard job output unit configured to output a standard job in which a job corresponding to the job category is specified for the job category specified by the job category specification unit; A2 nd creation unit that creates 2 nd job content information using the job specified by the standard job corresponding to the job type output by the type standard job output unit and the vehicle information acquired by the 2 nd vehicle information acquisition unit, and A 2 nd job content information storage part for storing the 2 nd job content information created by the 2 nd creation part, At least one of the control device and the instruction device comprises: And a comparison result output unit configured to output a comparison result obtained by comparing the 1 st job content information created by the 1 st creation unit and the 2 nd job content information created by the 2 nd creation unit.
  2. 2. The management system according to claim 1, further comprising: a management device connectable to the control device and the instruction device, The management device Receiving 1 st job content information from the control device, Receiving 2 nd job content information from the indicating device, The management device includes a comparison processing unit that compares the 1 st job content information with the 2 nd job content information, And transmitting a comparison result obtained by the comparison processing unit to at least one of the control device and the instruction device.
  3. 3. The management system of claim 2, wherein, The management device manages the basic operation cost per unit time of the operation for each operation, The comparison processing unit The basic job cost of the job contained in the 2 nd job content information is compared with the basic job cost of the job contained in the 1 st job content information.
  4. 4. The management system according to claim 1, further comprising: A vehicle information reading device capable of reading vehicle information stored in the vehicle, The 2 nd vehicle information acquisition unit Acquiring the vehicle information read by the vehicle information reading device, The 2 nd creation part And creating the 2 nd job content information using the job specified by the standard job corresponding to the job type output by the type standard job output unit and the vehicle information acquired by the 2 nd vehicle information acquisition unit.
  5. 5. The management system of claim 1, wherein, The 2 nd creation part And creating the 2 nd job content information by specifying the vehicle information on which the job specified by the standard job is performed and using the job history information of the vehicle on which the vehicle of the vehicle information has been performed.
  6. 6. A management method is a management method that performs a content in which, The 1 st computer as the control device performs: Taking an instruction of an operator different from the user of the vehicle as a trigger, acquiring vehicle information related to the vehicle; Based on the acquired vehicle information, determining a job to be performed on the vehicle of the vehicle information; creating 1 st job content information related to the job using job information corresponding to the determined job, and The created job 1 content information is stored, The 2 nd computer as the indicating means performs: Acquiring user information related to the user; Taking the instruction of the user as a trigger, acquiring vehicle information related to the vehicle; Designating a job category of a job for the vehicle; Outputting, for the specified job category, a standard job in which a job corresponding to the job category is determined; creating 2 nd job content information using the job determined by the outputted standard job corresponding to the job category and the acquired vehicle information, and The created 2 nd job content information is stored, At least one of the 1 st computer and the 2 nd computer outputs a comparison result obtained by comparing the created 1 st job content information with the created 2 nd job content information.
  7. 7. A management program, wherein, Causing the 1 st computer as the control device to execute: A process of acquiring vehicle information related to a vehicle, with an instruction of an operator other than the user of the vehicle as a trigger; a process of specifying a job to be performed on a vehicle of the vehicle information based on the acquired vehicle information; A process of creating 1 st job content information related to the job using job information corresponding to the determined job, and A process of storing the created 1 st job content information, Causing the 2 nd computer as the indicating means to execute: a process of acquiring user information related to the user; a process of acquiring vehicle information related to the vehicle, with the instruction of the user as a trigger; A process of specifying a job category of a job for the vehicle; Outputting, for the specified job category, a process of outputting a standard job in which a job corresponding to the job category is determined; a process of creating 2 nd job content information using the job specified by the outputted standard job corresponding to the job category and the acquired vehicle information, and The created 2 nd job content information is stored, And causing at least one of the 1 st computer and the 2 nd computer to output a comparison result obtained by comparing the created 1 st job content information with the created 2 nd job content information.

Description

Management system, management method, and management program Technical Field The present invention relates to a management system, a management method, and a management program. Background When purchasing goods or receiving service, confirmation of purchase contents or service contents, contents related thereto, fees, and the like is performed in advance between parties. The confirmation prevents mutual cognitive difference between the parties and enables smooth transaction. As a method of confirmation at this time, for example, a rating form, a verbal explanation, and content sharing are created and shared. For example, patent document 1 describes a calculation model for evaluating repair of damage to a vehicle as shown in paragraph [0018 ]. Furthermore, in paragraph [0019] of the same document, it is described that a calculation model determines one or more damaged portions from an image, determines whether the damaged portion can be repaired or is suitable for replacement, and calculates a repair fee estimate for the damaged portion of the vehicle. Thus, patent document 1 discloses that a request for insurance payment related to vehicle damage can be rapidly processed. Prior art literature Patent document 1 Japanese patent application laid-open No. 2022-91875 Disclosure of Invention Problems to be solved by the invention These confirmations are generally performed by a commodity purchaser, a service enjoyer approving a valuation provided by a seller (service providing side), or the like. In particular, when receiving a service, a rating or the like may be created after a service provider confirms a specified item, and a service enjoyer accepts the rating or the like. That is, most of the enjoyers who receive the provision of the service rely on and recognize the information confirmed by the service provider. Of course, the enjoyer wants to confirm the reliability of the confirmation item on the service provider side, but in the case of receiving a service with high specificity, it is particularly difficult to confirm the contents of the valuation in detail and to require detailed registration and modification. In patent document 1, the evaluation is also calculated by performing a process of determining a damaged portion and then performing a process of determining whether the damaged portion can be repaired or suitably replaced. That is, the "process of determining a damaged portion and then determining whether the damaged portion can be repaired or is suitable for replacement" shown in patent document 1 is a confirmation item at the service provider, and therefore, it is necessary for the enjoyer who receives the service provision to trust the item and determine whether or not to receive the service provision. As such, in general, the enjoyers of the service trust the confirmations confirmed by the service provider side and approve the rated content created on the basis thereof. Accordingly, an object of the present invention is to provide a management system, a management method, and a management program capable of objectively checking information related to a service to be provided. Means for solving the problems The management system according to one aspect of the present invention includes a control device and an instruction device, wherein the control device includes a1 st vehicle information acquisition unit configured to acquire vehicle information related to a vehicle, with an instruction of an operator other than a user of the vehicle; the job specifying unit specifies a job to be performed on a vehicle of the vehicle information based on the vehicle information acquired by the vehicle information acquiring unit, a1 st creating unit that creates 1 st job content information related to the job using job information corresponding to the job specified by the job specifying unit, and a1 st job content information storage unit that stores 1 st job content information created by the 1 st creating unit, the instruction device includes a user information acquiring unit that acquires user information related to the user, a2 nd vehicle information acquiring unit that acquires vehicle information related to the vehicle with an instruction of the user as a trigger, a job type specifying unit that specifies a job type for the vehicle, a type standard job output unit that outputs a standard job that specifies a job corresponding to the job type, a2 nd creating unit that uses a job specified by the type standard job output unit and a2 nd job information acquiring unit that acquires the user information related to the user, a control unit that compares the content information stored by the 1 st job creating unit, and the 1 st job type standard job output unit that compares the content information stored by the 1 st job type standard job output unit with the 2 nd job content information acquiring unit, the control unit that compares the content information acquired by the 1 st job information acquiring unit, t