CN-122007025-A - Grating sorting abnormal code management method and system based on special rule sorting

CN122007025ACN 122007025 ACN122007025 ACN 122007025ACN-122007025-A

Abstract

The invention discloses a method and a system for managing abnormal grid sorting codes based on special rule sorting, and relates to the technical field of intelligent logistics, comprising the following steps of S1, collecting package face list information, analyzing and extracting key information, including a receiving address, package type and dispatch requirement; S2, matching the analyzed key information with a predefined abnormal code rule base, and judging whether to trigger an abnormal code, wherein the abnormal code rule base comprises triggering conditions, processing measures and associated grid information of the abnormal code. According to the grid sorting abnormal code management method and system based on special rule sorting, the existing abnormal code rule is deeply optimized, so that accurate coverage of complex sorting scenes is realized, the recognition accuracy and the processing efficiency of abnormal packages are remarkably improved, and the intelligent recognition engine is combined with a machine learning algorithm, so that the problem of fuzzy information processing is effectively solved, and the error rate is reduced.

Inventors

XU JIE
YING CHUN
ZHU YUJUN
HUANG JIANFENG
LI WEN

Assignees

圆宇信息科技(上海)有限公司

Dates

Publication Date: 20260512
Application Date: 20251203

Claims (10)

1. The grid sorting abnormal code management method based on special rule sorting is characterized by comprising the following steps: s1, acquiring package face list information, and analyzing and extracting key information, including a receiving address, a package type and a dispatching requirement; S2, matching the analyzed key information with a predefined abnormal code rule base, and judging whether to trigger an abnormal code, wherein the abnormal code rule base comprises triggering conditions, processing measures and associated grid information of the abnormal code; s3, if the abnormal code is matched, binding the abnormal code with the package, and generating an abnormal code signal; s4, when the package bound with the abnormal code reaches the target window, the grid operation terminal receives the abnormal code signal and triggers a processing mechanism to guide a worker to perform corresponding operation; s5, recording full life cycle data of the abnormal code, wherein the full life cycle data comprise generation time, triggered package information, processing time, processing personnel and processing results, and are used for problem tracing and rule optimization.
2. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 1, wherein S1 comprises: Shooting a parcel form through an OCR (optical character recognition) device and an order information inquiry function component, and extracting pattern information on the form, wherein the pattern information comprises marked characters and red returned chapters; Inquiring a system record of a corresponding order according to the package list number, and confirming whether the package is in a state to be returned or not, so as to complete double acquisition of the visual information of the order and the state information of the order; And carrying out data transmission on the acquired visual information of the face bill and the order state information, carrying out structural processing on the transmitted information, and extracting the receiving address, the package type and the dispatching requirement.
3. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 2, wherein S2 comprises: Based on the existing abnormal code rules, the major classes and the minor classes of the abnormal codes are carded and supplemented, the triggering scene, the associated grid type and the identification mark of each abnormal code are defined, and the rule attribute information is perfected; setting rule maintenance permission, wherein only a website administrator can modify abnormal code triggering conditions and processing measures, and a sorting operator can only check the abnormal code triggering conditions and the processing measures; after the rule is updated, the system background processing end automatically synchronizes the change content to a link responsible for rule comparison in the intelligent analysis part of the system, and the sorting system is not required to be restarted; Analyzing the triggering frequency, the matching accuracy and the processing effect of the abnormal code by relying on the recorded full life cycle data of the abnormal code, and checking abnormal scenes which are frequently triggered and have insufficient rule suitability; determining dislocation root sources through data tracing, distinguishing problems of information identification, rule comparison and processing operation layers, and extracting an optimization basis; and counting high-frequency abnormal scene data every month, pushing rule optimization suggestions to an administrator aiming at the novel abnormal conditions of specific areas or package types, supplementing triggering conditions or adjusting associated grid information and processing measures, and realizing dynamic optimization of a rule base.
4. A method for managing abnormal gate sorting codes based on special rule sorting according to claim 3, wherein said S2 further comprises: based on the specific scene requirement of wrong distribution of the returned items, the triggering condition of the abnormal code is defined, wherein the triggering condition is that the package is marked as the returned item, and the grid opening initially distributed by the package belongs to the normal dispatching grid opening; Setting the associated grid range of the abnormal code, defining the grid which is forbidden to be allocated as all normal dispatch grids, and defining the grid which is allowed to be allocated as the unique special summary grid of the returned piece; Determining the identification mark of an abnormal code, wherein the identification mark comprises a face order visual mark and a system order mark, and the face order visual mark comprises marking a returned character pattern, rejecting character patterns and covering red returned character patterns; And integrating the triggering conditions, the associated grid range and the identification mark to form complete definition of the abnormal code aiming at the returned part misclassification scene, and judging to trigger the abnormal code when the triggering conditions are met, the identification mark is matched and the abnormal code is distributed to the forbidden grid.
5. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 4, wherein the step S3 comprises: Confirming the abnormal type, triggering condition and processing requirement corresponding to the matched abnormal code, and uniquely binding the abnormal code with the package single number; generating an abnormal code signal based on the binding result, wherein the abnormal code signal comprises an abnormal code number, package basic information, a trigger reason explanation, a preset processing guide and target grid range information; And synchronizing the generated abnormal code signals to the processing equipment and the data recording system of the package initial allocation grid.
6. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 5, wherein S4 comprises: The triggering processing mechanism comprises visual reminding, audible and visual alarming and operation locking; The visual reminding device comprises a grid processing device, a display device and a display device, wherein the grid processing device receives an abnormal code signal and then immediately pops up an orange highlight popup window to clearly display an abnormal code number, an abnormal type name, a package single number, a return reason and a processing guide, and clearly inform that the package needs to be transferred to a designated special grid; the audible and visual alarm specifically comprises synchronously triggering a yellow lamp to continuously flash and matching with a circulating voice broadcasting report; The operation locking is that a check-in confirmation function button on the check processing equipment automatically turns gray and is in a non-clickable state, and the error check-in operation is forcedly intercepted until the abnormal processing is completed; After the exception handling is finished, if the handling is automatic, the package is automatically unlocked after being transferred to the target grid, if the handling is manual, the package is unlocked after the feedback of staff on equipment, and meanwhile package state information is updated.
7. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 6, wherein S4 further comprises: the exception handling is divided into two operation modes of automatic transfer and manual access, and the automatic transfer is executed preferentially; when the package is automatically transferred, a scheduling instruction is issued according to a preset processing strategy, the package bound with the abnormal code is adjusted to a corresponding special processing grid from an initial allocation grid, and transfer routes avoiding other normal sorting channels are planned to avoid path conflict; if the automatic transfer condition is not met, switching to a manual intervention mode, automatically generating an abnormal processing work order, marking the position of a sorting line where the package is located, an abnormal code number, an abnormal type and a processing suggestion in the work order, and marking transferred pieces on processing equipment after manual processing is completed by a worker so as to unlock an initial distribution grid and synchronously update the package processing state.
8. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 7, wherein S4 further comprises: The triggering condition of the manual intervention is that the special processing grid port of the target is in a full box state, and when the processing equipment feeds back a grid port full signal, the manual intervention flow is automatically triggered; after the process is started, the generated abnormal processing worksheet is directly sent to a mobile processing terminal of a sorting main pipe, and worksheet content comprises a parcel worksheet number, a sorting line position, an abnormal code number, an abnormal reason and recommended standby processing grid information; After the transfer is completed, the main pipe needs to mark the transferred part at the mobile processing terminal, after the system receives feedback, the initial distribution grid is unlocked, the package state is updated to be abnormal package-transfer completion, and the operation information and transfer time of the main pipe are recorded.
9. The method for managing abnormal gate sorting codes based on special rule sorting according to claim 8, wherein S5 comprises: Recording generation stage data of an abnormal code, wherein the generation stage data comprises generation time, trigger reasons, package list numbers, package basic information and initial allocation grid numbers; Recording the data of the processing stage of the abnormal code, including the processing mode, the number of the target processing grid, the starting and finishing time of the processing, the ID of an operator or a supervisor, and the processing remarks; recording abnormal code state circulation data, including state change time and corresponding state description; The recorded full life cycle data is used for problem tracing, an administrator inputs an abnormal code number or a package list number to call a processing log, and the error division root is positioned according to the identification deviation of the data distinguishing surface list information, the abnormal code rule matching error or the processing operation error; And carrying out monthly statistics based on the full life cycle data, analyzing the triggering frequency, the matching accuracy and the processing effect of each abnormal code, extracting data characteristics to generate optimization suggestions aiming at abnormal scenes with high frequency and insufficient adaptation, and pushing the optimization suggestions to an administrator for rule base optimization.
10. The grid sorting abnormal code management system based on special rule sorting is characterized by comprising a client, a server and an intelligent recognition engine; The client comprises a sorting line identification terminal and a grid operation terminal, wherein the sorting line identification terminal is used for acquiring package face list information and transmitting the package face list information to the server, and the grid operation terminal is used for receiving abnormal code signals and triggering a processing mechanism; The server comprises a special rule base, an abnormal code management module and a data storage module, wherein the special rule base is used for storing abnormal code rules, triggering conditions and processing measures thereof, the abnormal code management module is used for generating, updating and verifying abnormal codes, and the data storage module is used for recording full life cycle data of the abnormal codes; The intelligent recognition engine comprises a face sheet information analysis unit, a rule matching unit and an intelligent optimization unit, wherein the face sheet information analysis unit is used for analyzing package face sheet information, the rule matching unit is used for matching analyzed information with an abnormal code rule base to judge abnormality, and the intelligent optimization unit is used for dynamically optimizing the abnormal code rule base based on sorting data and feedback.

Description

Grating sorting abnormal code management method and system based on special rule sorting Technical Field The invention relates to the technical field of intelligent logistics, in particular to a grid sorting abnormal code management method and system based on special rule sorting. Background With the rapid development of the express industry, package sorting is used as a core link in a logistics link, and the accuracy and the efficiency of the package sorting directly influence the dispatching timeliness and the customer experience. In the large-scale sorting operation, the identification and the processing of the abnormal parcel are key pain points, and an abnormal code management system is generated, so that the abnormal parcel circulation is an important tool. The system identifies special packages such as returned pieces, superzone pieces and the like through preset rules, generates corresponding abnormal codes and associates processing flows, assists staff in quick positioning of problems and carrying out sorting operation, effectively reduces wrong sorting probability, and provides basic support for standardized operation of express sorting. At present, although the existing sorting abnormal code related technology in the market has realized basic abnormal recognition function, a certain optimization space still exists in practical application. The existing abnormal code rules are focused on common basic scenes, the classification granularity is coarse, the coverage of the special sorting requirements for complex and various is insufficient, part of special abnormal conditions are difficult to accurately identify, the association logic of abnormal codes and sorting grids is not perfect enough, accurate adaptation cannot be realized according to package characteristics and grid functions, the circulation efficiency of abnormal packages is affected, meanwhile, a rule base lacks a dynamic optimization mechanism, updating is difficult to adjust in time according to new scenes and new problems in the sorting process, the pertinence of manual operation is insufficient in the man-machine cooperation level, the auxiliary effect of a system on manual sorting is not fully exerted, wrong sorting hidden danger still exists in the sorting process, and the requirement of high-quality development of express business is difficult to fully meet. In this regard, we propose a method and system for managing abnormal codes of bin sorting based on special rule sorting. Disclosure of Invention The technical scheme solves the problems that the abnormal code rule classification granularity is coarse, the complex special sorting scene is not covered, partial abnormal conditions are difficult to accurately identify, abnormal code and lattice association logic is imperfect, abnormal parcel flow efficiency is affected, a rule base has no dynamic optimization mechanism, a new scene is difficult to adapt, and man-machine cooperation instruction is not enough, and error classification hidden danger still exists. In order to achieve the above purpose, the invention adopts the following technical scheme: a method for managing abnormal grid sorting codes based on special rule sorting comprises the following steps: s1, acquiring package face list information, and analyzing and extracting key information, including a receiving address, a package type and a dispatching requirement; S2, matching the analyzed key information with a predefined abnormal code rule base, and judging whether to trigger an abnormal code, wherein the abnormal code rule base comprises triggering conditions, processing measures and associated grid information of the abnormal code; s3, if the abnormal code is matched, binding the abnormal code with the package, and generating an abnormal code signal; s4, when the package bound with the abnormal code reaches the target window, the grid operation terminal receives the abnormal code signal and triggers a processing mechanism to guide a worker to perform corresponding operation; s5, recording full life cycle data of the abnormal code, wherein the full life cycle data comprise generation time, triggered package information, processing time, processing personnel and processing results, and are used for problem tracing and rule optimization. Preferably, the S1 includes: Shooting a parcel form through an OCR (optical character recognition) device and an order information inquiry function component, and extracting pattern information on the parcel form, wherein the pattern information comprises marked characters and red returned chapters; Inquiring a system record of a corresponding order according to the package list number, and confirming whether the package is in a state to be returned or not, so as to complete double acquisition of the visual information of the order and the state information of the order; And carrying out data transmission on the acquired visual information of the face bill and the order state informatio