CN-122022802-A - Service processing method and device based on identification equipment

Abstract

The embodiment of the specification provides a service processing method and a device based on identification equipment, wherein the service processing method based on the identification equipment comprises the steps of firstly carrying out identity verification according to user ticket information of a sightseeing place synchronized by a place system in the service processing process, distributing the identification equipment to users in the sightseeing place after the verification is successful, carrying out user identity binding of the identification equipment according to equipment identifiers submitted after interaction between user terminals and the identification equipment, carrying out service configuration of the identification equipment in the sightseeing place to obtain service configuration information, synchronizing the equipment identifiers to the place system, and then carrying out service response processing based on the service configuration information and the place system in a matched manner if a service request carrying the equipment identifiers is received, so that the service processing aiming at the sightseeing place is realized based on the identification equipment.

Inventors

• YANG BO
• WANG SHENGLI
• ZHANG TIAN

Assignees

• 支付宝(杭州)数字服务技术有限公司

Dates

Publication Date

20260512

Application Date

20260410

Claims (20)

1. 1. A service processing method based on identification equipment, which is applied to a service platform, and is characterized in that the method comprises the following steps: Identity verification is carried out according to the user ticket information of the tourist sites synchronized by the site system, so that identification equipment is distributed to users at the tourist sites after verification is successful; binding the user identity of the identification equipment according to the equipment identifier submitted after the user terminal interacts with the identification equipment; Service configuration of the identification equipment at the tourist site is carried out to obtain service configuration information, and the equipment identification is synchronized with the site system; and if a service request carrying the equipment identifier is received, carrying out service response processing based on the service configuration information and the cooperation of the place system.
2. 2. The service processing method based on the identification device according to claim 1, wherein the identification device performs the allocation in the following manner: Near-field interaction is carried out between the equipment management terminal of the sightseeing place and the user terminal to acquire user information and submit the user information to the place system; and the place system performs equipment application verification or user ticket verification based on the user information, and issues an allocation instruction to the equipment management terminal after the verification is passed, so that the equipment management terminal allocates the identification equipment to the user according to the allocation instruction.
3. 3. The service processing method based on the identification equipment according to claim 1, wherein the identification equipment is assigned and then belongs to the user; the material configuration information is generated after the user performs equipment purchase or equipment application through a service program and performs material configuration.
4. 4. The service processing method based on the identification device according to claim 1, wherein said performing service configuration of the identification device at the tourist site to obtain service configuration information includes: Creating a stored-value card account of the identification device based on a stored-value card template of the tourist site, or calling a fund service interface to create a device fund account of the identification device; And if the account stored value request is detected, carrying out funds transfer from the user funds account and transferring the transferred funds into the stored value card account or the equipment funds account.
5. 5. The service processing method based on the identification device according to claim 1, wherein said performing service configuration of the identification device at the tourist site to obtain service configuration information includes: Creating a user credit account of the identification equipment, and distributing credit to the user credit account to obtain credit; The credit line is used for carrying out payment processing on the identification equipment through a payment request interacted with the place interaction equipment.
6. 6. The service processing method based on the identification device according to claim 4 or 5, wherein the performing the service configuration of the identification device at the tourist site obtains service configuration information, further comprising: performing service range configuration of the tourist site according to the equipment type of the identification equipment to obtain range configuration information, and/or performing service authority configuration of the tourist site according to the equipment type of the identification equipment and the user ticket information to obtain authority configuration information; Wherein the range configuration information and/or the rights configuration information are synchronized to the venue system and issued to the corresponding venue interaction device.
7. 7. The service processing method based on the identification device according to claim 1, wherein the service request is generated and submitted to the venue system after near field interaction between the identification device and venue interaction device of the tour venue, and is sent to the service platform by the venue system; The place interaction device comprises a passing interaction device, a place interaction label, a place communication device, a storage device, a place traffic device and/or a tour guide device.
8. 8. The service processing method based on the identification device according to claim 7, wherein the service response processing based on the service configuration information in cooperation with the venue system includes: Carrying out payment processing of a payment service request based on a stored value card account, a device fund account or a user credit account of the identification device, and synchronizing a payment processing result to the venue system to execute a service response operation of the payment service request; And the payment funds which are paid based on the user credit account are obtained by transferring out the funds from the platform account of the service platform.
9. 9. The service processing method based on the identification device according to claim 7, wherein the service response processing based on the service configuration information in cooperation with the venue system includes: Performing service range verification and/or service authority verification of the service interaction request based on range configuration information and/or authority configuration information in the service configuration information; And returning a service range verification result and/or a service authority verification result to the place interaction equipment corresponding to the service interaction request through the place system so as to execute response operation of service interaction.
10. 10. The service processing method based on the identification device according to claim 1, wherein the user ticket information is synchronized after the user accesses a ticket page of a service program of the tourist attraction and performs ticket association; the service program is accessed based on the service identification of the user terminal scanning the tourist site or based on service access information read by the user terminal from a near field communication component of the tourist site.
11. 11. The method of claim 1, wherein the device funds account in the service configuration information comprises a group funds account, the group funds account associated with the identification devices of the plurality of group members of the user group to which the user belongs.
12. 12. The service processing method based on identification equipment according to claim 11, wherein the user terminal establishes wireless connection with the identification equipment of the plurality of group members, and uploads communication positioning information, which is acquired interactively by the identification equipment of any group member and a wireless component deployed in the tourist attraction, to the service platform; and the service platform calculates the position according to the uploaded communication positioning information to obtain the member position and returns the member position to the user terminal.
13. 13. The identification device-based service processing method of claim 1, wherein after the synchronizing the execution of the device identification operation to the venue system, further comprising: If a service interaction request submitted by the user terminal is received, performing interaction response processing of the service interaction request and returning a response processing result to the user terminal; The service interaction request is generated after near field interaction is performed between the identification device and interaction identification devices of tourists in the tourist attraction, or is generated after near field interaction is performed between the identification device and interaction tags of the tourist attraction.
14. 14. The service processing method based on the identification device according to claim 13, wherein the performing the interactive response processing of the service interactive request and returning the response processing result to the user terminal comprises: performing task interaction permission verification based on the equipment type of the identification equipment, and performing task interaction processing on a task interaction request based on the task interaction data of the sightseeing place to obtain a task interaction result if the permission verification is passed; and sending the task interaction result to the user terminal so as to perform task interaction display in a service program according to the task interaction result.
15. 15. A service processing method based on an identification device, applied to the identification device, characterized in that the method comprises the following steps: Performing near field interaction with a user terminal and sending a device identifier to the user terminal so as to bind the user identity of the identification device and configure the place service; The system comprises a venue interaction device, a venue system, a service platform and a service response processing system, wherein the venue interaction device is used for interacting with the venue interaction device of a sightseeing venue and transmitting the device identification, the device identification is uploaded to the venue system through the venue interaction device and is synchronized with the service platform, and the service platform is matched with the venue system for service response processing based on service configuration information obtained by the venue service configuration.
16. 16. The identification device-based service processing method according to claim 15, further comprising, after the performing of the near field interaction with a user terminal and the transmitting of the device identification to the user terminal: Reading tag interaction information through near field interaction with an interaction tag of the tourist site, or reading device interaction information through near field interaction with interaction identification equipment of a tourist user of the tourist site; and sending the tag interaction information or the equipment interaction information to the user terminal so as to upload a corresponding service interaction request to the service platform through the user terminal and perform service interaction display according to an interaction response result returned by the service platform.
17. 17. The service processing method based on the identification device according to claim 15, wherein the identification device performs the allocation in the following manner: Near-field interaction is carried out between the equipment management terminal of the sightseeing place and the user terminal to acquire user information and submit the user information to the place system; and the place system performs equipment application verification or user ticket verification based on the user information, and issues an allocation instruction to the equipment management terminal after the verification is passed, so that the equipment management terminal allocates the identification equipment to the user according to the allocation instruction.
18. 18. A service processing apparatus based on an identification device, operating on a service platform, the apparatus comprising: The identity verification module is configured to carry out identity verification according to the user ticket information of the tourist site synchronized by the site system, so as to distribute identification equipment to the user at the tourist site after verification is successful; the identity binding module is configured to bind the user identity of the identification equipment according to the equipment identifier submitted after the user terminal interacts with the identification equipment; A service configuration module configured to perform service configuration of the identification device at the tourist site to obtain service configuration information, and synchronize the device identifier with the site system; And the response processing module is configured to perform service response processing based on the service configuration information and the cooperation of the place system if a service request carrying the equipment identifier is received.
19. 19. A service processing device based on an identification device, comprising: and a memory configured to store computer-executable instructions that, when executed, cause the processor to: Identity verification is carried out according to the user ticket information of the tourist sites synchronized by the site system, so that identification equipment is distributed to users at the tourist sites after verification is successful; binding the user identity of the identification equipment according to the equipment identifier submitted after the user terminal interacts with the identification equipment; Service configuration of the identification equipment at the tourist site is carried out to obtain service configuration information, and the equipment identification is synchronized with the site system; and if a service request carrying the equipment identifier is received, carrying out service response processing based on the service configuration information and the cooperation of the place system.
20. 20. A computer readable storage medium storing computer executable instructions which when executed implement the steps of the method of claim 1 or claim 15.

Description

Service processing method and device based on identification equipment Technical Field The present document relates to the field of data processing technologies, and in particular, to a service processing method and apparatus based on identification equipment. Background With the continuous development of information technology and intelligent terminal equipment, digital services are gradually introduced into tourist sites such as scenic spots, theme parks and the like, digital application of links such as identity recognition, service interaction, consumption payment and the like becomes an industry development trend, the operation efficiency and service capacity of the tourist sites are gradually improved along with the application of the digital technology, in the operation service process of the tourist sites, the digital services become an important mode for improving the service level of the tourist sites and optimizing the experience of tourists by introducing technical means such as electronic ticket verification and online service guidance, however, with the continuous improvement of diversified requirements of tourists on the tourist experience and the increasing of the requirements of the tourist sites on the refined operation, better service modes are provided for users, and the digital services become important points of concerned service parties. Disclosure of Invention One or more embodiments of the present disclosure provide a service processing method based on an identification device, which is applied to a service platform, and the method includes performing identity verification according to user ticket information of a tourist site synchronized by a site system, so as to assign the identification device to a user at the tourist site after verification is successful. And binding the user identity of the identification equipment according to the equipment identifier submitted after the user terminal interacts with the identification equipment. And carrying out service configuration of the identification equipment at the sightseeing place to obtain service configuration information, and synchronizing the equipment identification to the place system. And if a service request carrying the equipment identifier is received, carrying out service response processing based on the service configuration information and the cooperation of the place system. One or more embodiments of the present disclosure provide another service processing method based on an identification device, which is applied to the identification device, and the method includes performing near field interaction with a user terminal and sending a device identifier to the user terminal to perform user identity binding and location service configuration of the identification device, where the identification device distributes to a user after identity verification based on user ticket information is successful. The system comprises a venue interaction device, a venue system, a service platform and a service response processing system, wherein the venue interaction device is used for interacting with the venue interaction device of a sightseeing venue and transmitting the device identification, the device identification is uploaded to the venue system through the venue interaction device and is synchronized with the service platform, and the service platform is matched with the venue system for service response processing based on service configuration information obtained by the venue service configuration. One or more embodiments of the present specification provide a service processing apparatus based on an identification device, which is operated on a service platform, and the apparatus includes an identity verification module configured to perform identity verification according to user ticket information of a sightseeing place synchronized by a place system, so as to assign the identification device to a user at the sightseeing place after verification is successful. And the identity binding module is configured to bind the user identity of the identification equipment according to the equipment identifier submitted after the user terminal interacts with the identification equipment. And the service configuration module is configured to perform service configuration of the identification equipment at the sightseeing place to obtain service configuration information and synchronize the equipment identification with the place system. And the response processing module is configured to perform service response processing based on the service configuration information and the cooperation of the place system if a service request carrying the equipment identifier is received. One or more embodiments of the present disclosure provide another service processing apparatus based on an identification device, where the apparatus is configured to operate on the identification device, and the apparatus includes a near field interaction modu