CN-122022932-A - Travel-based information processing method, device, equipment, medium and product

CN122022932ACN 122022932 ACN122022932 ACN 122022932ACN-122022932-A

Abstract

The embodiment of the application discloses an information processing method, device, equipment, medium and product based on travel, wherein the method comprises the steps that a client displays an order detail interface corresponding to travel service, the order detail interface comprises vehicle information and an operation capacity adding control of an initial vehicle which is used for dispatching an object based on initial operation capacity selected by the object, order information generated based on the added target operation capacity and the initial operation capacity is displayed in the order detail interface in response to triggering operation of the operation capacity adding control, vehicle information of a target vehicle which responds to the order information is obtained, the vehicle information of the initial vehicle is replaced with the vehicle information of the target vehicle in the order detail interface, and the time for the target vehicle to reach the object is shorter than the time for the initial vehicle to reach the object. According to the technical scheme provided by the embodiment of the application, the object can search for the faster vehicle at the same time without the need of placing an order again after canceling the order, so that the experience and satisfaction of the object are improved.

Inventors

DU WENQIAN

Assignees

腾讯科技（深圳）有限公司

Dates

Publication Date: 20260512
Application Date: 20241112

Claims (16)

1. An information processing method based on travel, which is characterized by comprising the following steps: displaying an order detail interface corresponding to a travel service, wherein the order detail interface comprises vehicle information and an operation capacity additional control of an initial vehicle for dispatching an object based on the initial operation capacity selected by the object; responsive to a trigger operation for the capacity append control, displaying order-dispatch information generated based on the appended target capacity and the initial capacity in the order details interface; and acquiring the vehicle information of the target vehicle responding to the order-change information, replacing the vehicle information of the initial vehicle with the vehicle information of the target vehicle in the order detail interface for display, wherein the time for the target vehicle to reach the object is shorter than the time for the initial vehicle to reach the object.
2. The method of claim 1, wherein displaying the order details interface corresponding to the travel service comprises: displaying an order details interface containing vehicle information of the initial vehicle, the vehicle information of the initial vehicle including a current vehicle position; and if the distance between the current vehicle position of the initial vehicle and the position of the object is larger than a preset threshold value, updating the order detail interface to display an additional capacity list in the order detail interface, and carrying out association display on the additional capacity control and the additional capacity list.
3. The method of claim 2, wherein prior to presenting the capacity append list in the order details interface, the method further comprises: acquiring the capacity quantity of each capacity service provider near the position of the object, and selecting a target capacity service provider with the capacity quantity larger than a preset quantity threshold from at least two capacity service providers; Acquiring travel demands of the object according to the capacity information corresponding to the initial capacity; Recommending at least two capacities matched with the travel demands from capacities provided by the target capacity service provider and nearby the position of the object, and obtaining the capacity additional list.
4. The method according to claim 3, wherein the obtaining the travel requirement of the object according to the capacity information corresponding to the initial capacity includes: acquiring estimated travel prices of the objects according to the capacity price range corresponding to the initial capacity; Acquiring the drivability bias of the object according to the drivability selection condition of the object in the initial drivability and the drivability selection condition of the object in the historical travel order; And taking at least one of the estimated travel price and the drivability bias as the travel requirement of the object.
5. The method of claim 2, wherein the order details interface includes a map area for showing a vehicle location, wherein the showing of the capacity addition list in the order details interface and the associated showing of the capacity addition control with the capacity addition list includes: displaying the position of the capacity region corresponding to each additional capacity in the capacity additional list in the map region of the order detail interface; displaying an additional capacity region below the map region of the order detail interface, wherein the additional capacity region comprises capacity information of each additional capacity; And displaying the capacity adding control on the side of the capacity information of each additional capacity.
6. The method of claim 1, wherein the order-dispatch information includes a capacity identification of a dispatch and an order-dispatch progress, wherein the presenting, in the order details interface, order-dispatch information generated based on the added target capacity and the initial capacity in response to a triggering operation for the capacity addition control, comprises: responding to the triggering operation of the capacity adding control, and displaying an adding and dispatching control in the order detail interface; responsive to a trigger operation for the additional dispatch control, displaying in the order details interface an capacity identification of the dispatch and the order dispatch progress.
7. The method of claim 1, wherein the order details interface further comprises an additional list of capacity associated with the capacity addition control, wherein the exposing in the order details interface order assignment information generated based on the additional target capacity and the initial capacity comprises: acquiring other to-be-added capacity except the target capacity in the capacity adding list; And simultaneously displaying the order-change information, other to-be-added capacity and capacity adding controls corresponding to the other to-be-added capacity in the order detail interface.
8. The method of claim 1, wherein the order details interface further comprises an additional list of capacity associated with the capacity addition control, wherein after displaying order-dispatch information generated based on the additional target capacity and the initial capacity in the order details interface, the method further comprises: If the vehicle information of the target vehicle responding to the order-change information is not acquired within a preset time period, updating the capacity additional list to obtain a capacity update list, wherein the capacity contained in the capacity update list is partially the same as the capacity contained in the capacity additional list; And displaying the capacity update list in the order detail interface, and carrying out association display on the capacity addition control and the capacity update list.
9. The method of claim 1, wherein after presenting order-dispatch information generated based on the appended target capacity and the initial capacity in the order details interface, the method further comprises: displaying a dispatch cancellation control on the side of the order dispatch information in the order detail interface; And canceling to display the order-dispatch information in response to a trigger operation for the dispatch cancellation control.
10. The method of claim 1, wherein the obtaining vehicle information of the target vehicle that responded to the order-dispatch information comprises: Sending the order dispatch information to available vehicles corresponding to the target capacity and available vehicles corresponding to the initial capacity, and acquiring each hand-lifting vehicle responding to the order dispatch information; calculating a first distance between the current position of each hand-lifting vehicle and the object, and a second distance between the current position of the initial vehicle and the object; And determining a candidate hand-lifting vehicle which is closer to the object relative to the initial vehicle according to the first distance and the second distance, and selecting the target vehicle from the candidate hand-lifting vehicles.
11. The method of claim 1, wherein replacing the vehicle information of the initial vehicle with the vehicle information of the target vehicle in the order details interface for presentation comprises: Displaying a reprovisioning vehicle information interface based on the order details interface, the reprovisioning vehicle information interface including vehicle summary information of the target vehicle, and time saved by the target vehicle in reaching an object relative to the initial vehicle; and responding to the triggering operation of the vehicle information interface for the repartition, or after a preset time period, replacing the vehicle information of the initial vehicle with the vehicle information of the target vehicle in the order detail interface for display.
12. The method of claim 1, wherein the order details interface further comprises a communication control for communicating with a driver corresponding to the vehicle, and wherein after the vehicle information of the initial vehicle is replaced with the vehicle information of the target vehicle in the order details interface for display, the method further comprises: Responding to the triggering operation for the communication control, and displaying a communication interface; And displaying a communication record between the object and a driver corresponding to the initial vehicle in the communication interface, wherein the communication record is used for describing communication information related to the travel service.
13. An information processing apparatus based on travel, characterized by comprising: The system comprises a display module, a travel service module and a travel service module, wherein the display module is used for displaying an order detail interface corresponding to the travel service, and the order detail interface comprises vehicle information and an operation capacity additional control of an initial vehicle for dispatching an object based on the initial operation capacity selected by the object; a display module for displaying order-dispatch information generated based on the appended target capacity and the initial capacity in the order detail interface in response to a trigger operation for the capacity-append control; the acquisition module is used for acquiring the vehicle information of the target vehicle responding to the order-change information; and the display module is further used for replacing the vehicle information of the initial vehicle with the vehicle information of the target vehicle in the order detail interface for displaying, and the time for the target vehicle to reach the object is shorter than the time for the initial vehicle to reach the object.
14. An electronic device, comprising: one or at least two processors; Storage means for storing one or at least two programs which when executed by the one or at least two processors cause the electronic device to perform the method of any of claims 1 to 12.
15. A computer readable storage medium, having stored thereon a computer program which, when executed by a processor of an electronic device, causes the electronic device to perform the method of any of claims 1 to 12.
16. A computer program product, characterized in that it comprises a computer program stored in a computer readable storage medium, from which a processor of an electronic device reads and executes the computer program, causing the electronic device to perform the method of any one of claims 1 to 12.

Description

Travel-based information processing method, device, equipment, medium and product Technical Field The present application relates to the field of computer technology, and in particular, to an information processing method based on travel, an information processing apparatus based on travel, an electronic device, a computer-readable storage medium, and a computer program product. Background At present, in a travel scene, an object can reserve a vehicle and enjoy travel service by submitting an order, however, when the vehicle receiving the order is far away from the object, the object may need to wait for a long time, as the waiting time increases, the tolerance of the object gradually disappears, so that the order cancellation rate increases, and if the object wants to experience the travel service more quickly, the current order needs to be cancelled and the order is re-ordered, which has a great influence on the object experience. Disclosure of Invention The embodiment of the application provides an information processing method based on travel, an information processing device based on travel, electronic equipment, a computer readable storage medium and a computer program product, and an object can search for a faster-reaching vehicle at the same time without taking an order again after the object is cancelled, so that the experience and satisfaction of the object are improved. Other features and advantages of the application will be apparent from the following detailed description, or may be learned by the practice of the application. According to one aspect of the embodiment of the application, an information processing method based on travel is provided, which comprises the steps of displaying an order detail interface corresponding to travel service, wherein the order detail interface comprises vehicle information of an initial vehicle and an capacity adding control, the initial vehicle is ordered for an object based on initial capacity selected by the object, in response to triggering operation of the capacity adding control, order dispatch information generated based on the added target capacity and the initial capacity is displayed in the order detail interface, vehicle information of a target vehicle responding to the order dispatch information is obtained, the vehicle information of the initial vehicle is replaced with the vehicle information of the target vehicle in the order detail interface, and the time for the target vehicle to reach the object is shorter than the time for the initial vehicle to reach the object. According to one aspect of the embodiment of the application, an information processing device based on travel is provided, which comprises a display module, a display module and an acquisition module, wherein the display module is used for displaying an order detail interface corresponding to travel service, the order detail interface comprises vehicle information of an initial vehicle which is dispatched for an object based on initial capacity selected by the object and capacity additional control, the display module is used for responding to triggering operation of the capacity additional control, displaying order reform information generated based on the additional target capacity and the initial capacity in the order detail interface, the acquisition module is used for acquiring vehicle information of a target vehicle which responds to the order reform information, and the display module is further used for replacing the vehicle information of the initial vehicle with the vehicle information of the target vehicle in the order detail interface for displaying, and the time for the target vehicle to reach the object is shorter than the time for the initial vehicle to reach the object. In an embodiment of the application, the display module is further used for displaying an order detail interface containing the vehicle information of the initial vehicle, wherein the vehicle information of the initial vehicle comprises a current vehicle position, and the display module is further used for updating the order detail interface to display an extra capacity list in the order detail interface and displaying the extra capacity control in association with the extra capacity list if the distance between the current vehicle position of the initial vehicle and the position of the object is greater than a preset threshold. In an embodiment of the application, the obtaining module is further configured to obtain an amount of capacity of each capacity service provider near the location of the object, select a target capacity service provider with the amount of capacity greater than a preset amount threshold from at least two capacity service providers, obtain a travel demand of the object according to capacity information corresponding to the initial capacity, and recommend at least two capacities matched with the travel demand from capacities provided by the target capacity service provider nea