CN-122022957-A - Information interaction method, electronic equipment and system

CN122022957ACN 122022957 ACN122022957 ACN 122022957ACN-122022957-A

Abstract

The disclosure provides an information interaction method, electronic equipment and a system, and relates to the technical field of computers. The method comprises the steps of responding to a first instruction sent by a user to a first agent or responding to a first order placing task triggered, generating an order for a target object through the first agent, placing an order for the target object by the first instruction, placing the order for the target object by the first order placing task, transferring resources for the order through a second agent, wherein the resource transfer for the order is executed through the second agent under the condition that the second agent confirms that the order is matched with a target resource transfer contract of the user, and receiving a resource transfer result of the order. Through the method, intelligent, convenient and safe commodity ordering and payment full flow can be realized by means of the first intelligent agent and the second intelligent agent, and service experience of a user is improved.

Inventors

WANG MIN
FENG ZHONGQI
SONG YU
XIAO XIONG
QIN SHUO
HU ZIXIONG
CHEN PEIYI
WANG JIAYI
LI DIE
ZHENG SHUANGLONG
CHEN MING
SHI JIAN
SUN MEIYANG

Assignees

网银在线(北京)支付科技有限公司

Dates

Publication Date: 20260512
Application Date: 20260209

Claims (14)

1. An information interaction method, performed by an electronic device, comprising: Generating an order for a target object through a first agent in response to a first instruction sent by a user to the first agent or in response to a first order-placing task being triggered, wherein the first instruction indicates to place an order for the target object, and the first order-placing task indicates to place an order for the target object; performing resource transfer on the order by a second agent, wherein the performing resource transfer on the order is performed by the second agent if the order is confirmed to match a target resource transfer contract of the user; and receiving a resource transfer result for the order.
2. The method of claim 1, wherein generating, by a first agent, an order for a target item in response to a first instruction sent by a user to the first agent comprises: Generating a second order task in response to the first instruction under the condition that the first instruction indicates that the target object is ordered under the condition that a set condition is met; Generating, by the first agent, an order for a target item in response to the second order task being triggered.
3. The method of claim 1, wherein confirming, by the second agent, that the order matches the user's target resource transfer contract comprises performing, with a model, at least one of: Determining that the target item is included in the item class specified by the target resource transfer contract; determining that the order placement time of the order meets the order placement time specified by the target resource transfer contract; Determining that the amount of resources to be transferred of the order is less than or equal to a resource transfer limit specified by the target resource transfer contract; Determining that the order placement frequency is less than or equal to the order placement frequency specified by the target resource transfer contract; determining that the target item meets the item purchase intent specified by the target resource transfer contract.
4. The method of claim 1, further comprising: displaying a first resource transfer contract, the first resource transfer contract being about the second agent determined in accordance with at least one of a session context of the user and a portrait characteristic of the user; And responding to a second instruction of the user, wherein the second instruction is used for indicating confirmation of subscription, and the first resource transfer contract is used as the target resource transfer contract.
5. The method of claim 1, further comprising: Displaying a first resource transfer contract, the first resource transfer contract being about the second agent to determine based on at least one of a session context of the user and a portrait characteristic of the user; Responsive to a third instruction from the user, displaying a second resource transfer contract, the third instruction for indicating a modification contract, the second resource transfer contract being determined about the second agent; And responding to a second instruction of the user, wherein the second resource transfer contract is used as the target resource transfer contract, and the second instruction is used for indicating confirmation of subscription.
6. The method of claim 5, wherein displaying a second resource transfer contract in response to a third instruction by the user comprises: Responding to a third instruction of the user, and displaying modification prompt information, wherein the modification prompt information is determined by the second agent; The second resource transfer contract is displayed in response to a fourth instruction by the user, the fourth instruction indicating confirmation of modification.
7. The method of any of claims 4 to 6, wherein the displaying the first resource transfer contract comprises: Displaying subscription guide information; Generating, by the second agent, a first resource transfer contract in response to subscription indication information of the user, the subscription indication information including at least one of a specified item category, a specified time of order, a specified resource transfer amount, an item purchase intention, and an order frequency; displaying the first resource transfer contract.
8. The method of any of claims 4 to 6, wherein responding to the second instruction of the user to make the first resource transfer contract or the second resource transfer contract as the target resource transfer contract comprises: Responding to a second instruction of the user, and displaying prompt information for verification by using a target verification mode, wherein the target verification mode is determined by the second intelligent agent from at least one candidate verification mode; And under the condition that the user is successfully authenticated by the target authentication mode, taking the first resource transfer contract or the second resource transfer contract as the target resource transfer contract.
9. The method according to claim 8, wherein: the target verification mode is determined according to at least one of the conversation context of the user, the detection information of the current environment, the wind control strategy, the content of the target resource transfer contract and the portrait characteristic of the user, and/or The at least one candidate verification mode comprises one or more of voice verification, voiceprint verification, face verification, fingerprint verification, iris verification, gesture verification, short message verification code verification and password verification.
10. An electronic device, comprising: means for performing the information interaction method of any of claims 1 to 9.
11. An electronic device, comprising: Memory, and A processor coupled to the memory, the processor configured to perform the information processing method of any of claims 1 to 9 based on instructions stored in the memory.
12. An information interaction system, comprising: the electronic device of claim 10 or 11, a first agent and a second agent.
13. A computer readable storage medium having stored thereon computer instructions which, when executed by a processor, implement the information interaction method of any of claims 1 to 9.
14. A computer program product having stored thereon computer program instructions which, when executed by a processor, implement the information interaction method of any of claims 1 to 9.

Description

Information interaction method, electronic equipment and system Technical Field The disclosure relates to the field of computer technology, and in particular, to an information interaction method, electronic equipment and a system. Background Currently, some general-purpose smart applications or merchant smart applications on electronic devices (such as mobile phones) can help users to place orders and pay on the current application interface. For example, in the related art, there are payment schemes in which a user first signs up with a payment server through a general-purpose smart application, and after signing up is completed, the general-purpose smart application proxies the user to make an instant order and pay or to make a delayed order and pay. The payment scheme in the related art has the following problems that firstly, the current scheme only embeds shopping and payment links into the interactive flow of the current application, the related art adopts a traditional payment mode for the payment links, namely, the payment server is directly called to pay after the payment links are determined to have signed up with the user, which leads to the defects in at least one aspect of intelligence, convenience and safety, and secondly, when signing up with the payment server, only a relatively fixed signing template can be adopted at present, which leads to the lack of flexibility and intelligence in the signing process, and further influences the intelligence and the flexibility of the follow-up payment links. Disclosure of Invention The disclosure provides an information interaction method, electronic equipment and a system. According to a first aspect of the disclosure, an information interaction method is provided and executed by electronic equipment, and the method comprises the steps of responding to a first instruction sent by a user to a first agent or responding to a first order placing task triggered, generating an order for a target object through the first agent, wherein the first instruction indicates to place an order for the target object, the first order placing task indicates to place an order for the target object, conducting resource transfer on the order through a second agent, wherein the resource transfer on the order is executed through the second agent under the condition that the order is confirmed to be matched with a target resource transfer contract of the user, and receiving a resource transfer result for the order. In some embodiments, generating, by a first agent, an order for a target item in response to a first instruction sent by a user to the first agent includes generating, in response to the first instruction, a second order task in response to the first instruction indicating that the target item is ordered under a set condition, and generating, by the first agent, an order for a target item in response to the second order task being triggered. In some embodiments, confirming, by the second agent, that the order matches the user's target resource transfer contract includes utilizing a model to perform at least one of determining that the target item is included in an item class specified by the target resource transfer contract, determining that an order time of the order meets an order time specified by the target resource transfer contract, determining that an amount of resources to be transferred for the order is less than or equal to a resource transfer limit specified by the target resource transfer contract, determining that an order frequency of the order is less than or equal to an order frequency specified by the target resource transfer contract, and determining that the target item meets an item purchase intent specified by the target resource transfer contract. In some embodiments, the information interaction method further comprises displaying a first resource transfer contract, the first resource transfer contract being determined by the second agent according to at least one of a session context of the user and a portrait characteristic of the user, and responding to a second instruction of the user, the second instruction being used for indicating confirmation of subscription, wherein the first resource transfer contract is used as the target resource transfer contract. In some embodiments, the information interaction method further comprises displaying a first resource transfer contract, wherein the first resource transfer contract is determined by the second agent according to at least one of the conversation context of the user and the portrait characteristic of the user, displaying a second resource transfer contract in response to a third instruction of the user, wherein the third instruction is used for indicating to modify the contract, the second resource transfer contract is determined by the second agent, and taking the second resource transfer contract as the target resource transfer contract in response to a second instruction of the user,