CN-122027511-A - Method and device for generating fault worksheet, storage medium and electronic equipment

CN122027511ACN 122027511 ACN122027511 ACN 122027511ACN-122027511-A

Abstract

The application discloses a method, a device, a storage medium and electronic equipment for generating a fault work order, and relates to the technical field of communication, wherein the method comprises the steps of acquiring a fault data set corresponding to a fault network element in a communication network through a multi-dimensional fusion data frame; the method comprises the steps of identifying fault root information corresponding to fault network elements and fault mode association information among the fault network elements based on a fault data set, fusing the fault root information and the fault mode association information to obtain fused fault information, and generating a target fault work order corresponding to the fault network elements according to the fused fault information. Compared with the prior art, the method and the system can correlate fault data of different professional dimensions so as to obtain the fault data sets correlated with the different professional dimensions, and the generated fault worksheets have the fault root cause as range limitation and further have the correlation convergence of network element granularity, so that a large number of single professional dimension fault worksheets can be prevented from being generated, and the processing efficiency of the worksheets is improved.

Inventors

ZENG YU
JIA ZIHAN
DONG XIAO
He Juanfei
WANG XIANYANG
HUA CHENGMING
AN RUI
DU YAOXIN
Bai Zhiran
ZHAO ZHENGQI
WANG CHUNSHAN
LI JIAYUAN
Cao tianjiao
DAI KE
HUANG XUN
Fu Lvzhi
CHENG ZHANG
LI SHOUZHI
HAO WEI
WANG JINBO
FENG WEI
CHENG NAN
ZHU YANING
HAN YUNBO
CHEN YANLEI
GUO RUOPEI

Assignees

中国移动通信集团设计院有限公司
中国移动通信集团有限公司

Dates

Publication Date: 20260512
Application Date: 20251230

Claims (10)

1. The method for generating the fault work order is characterized by comprising the following steps: acquiring a fault data set corresponding to a fault network element in a communication network through a multi-dimensional fusion data frame; identifying fault root cause information corresponding to the fault network elements and fault mode association information between the fault network elements based on the fault data set; fusing the fault root information and the fault mode association information to obtain fused fault information; and generating a target fault work order corresponding to the fault network element according to the fusion fault information.
2. The method according to claim 1, wherein the identifying fault root information corresponding to the faulty network element based on the pending fault dataset and fault mode association information between the faulty network elements comprises: Based on the fault data set, carrying out multidimensional feature identification on the fault network element to obtain fault root cause information corresponding to the fault network element; and carrying out space-time correlation analysis on the fault network elements based on the fault data set to obtain fault mode correlation information among the fault network elements.
3. The method according to claim 2, wherein the step of obtaining the fault root information corresponding to the faulty network element based on the multi-dimensional feature identification of the faulty network element by using the fault data set includes: Based on the fault data set, carrying out multidimensional feature identification on the fault network element to obtain a time feature, a space feature and a topology association feature corresponding to the fault network element; According to the importance degree data respectively corresponding to the time feature, the space feature and the topology association feature, weighting and fusing the time feature, the space feature and the topology association feature to obtain a fusion feature corresponding to the fault network element; Identifying fault propagation characteristics of the fault network element in the space dimension and fault change characteristics of the fault network element in the time dimension according to the fusion characteristics; and identifying the fault root cause of the fault network element based on the fault propagation characteristic and the fault change characteristic to obtain fault root cause information corresponding to the fault network element.
4. The method according to claim 2, wherein the performing space-time correlation analysis on the faulty network elements based on the pending faulty data set to obtain the fault mode correlation information between the faulty network elements includes: constructing a space diagram with the fault network element as a node according to the connection relation of the fault network element in space, and constructing a time diagram with the fault network element as the node according to a time sequence relation corresponding to the state data of the fault network element; Fusing the space diagram and the time diagram to obtain a space-time fusion diagram corresponding to the fault network element; The spatial characteristics and the time characteristics in the space-time fusion graph are decided through a gating convolution network, so that the fault mode characteristics corresponding to the fault network element are obtained; And identifying similarity data between the fault network elements based on the fault mode characteristics, and generating fault mode association information between the fault network elements according to the similarity data.
5. The method of claim 1, wherein fusing the fault root information and the fault mode association information to obtain fused fault information comprises: dividing the fault network element into at least one fault network element set according to the fault root information, wherein the fault root information corresponding to the fault network elements in each fault network element set is the same; Dividing the fault network elements in each fault network element set into at least one fault network element subset according to the fault mode association information, wherein space-time association exists among the fault network elements in each fault network element subset; generating at least one primary failure fusion information corresponding to the at least one failure network element set and at least one secondary failure fusion information corresponding to at least one failure network element subset in each failure network element set.
6. The method according to claim 1, wherein the obtaining, by the multidimensional fusion data frame, the failure data set corresponding to the failure network element in the communication network includes: acquiring initial fault data corresponding to a fault network element in a communication network; identifying at least one specialized category information corresponding to the initial fault data through a multi-dimensional fusion data frame, wherein the multi-dimensional fusion data frame is a data frame which is constructed in advance based on multi-dimensional data of different specialized categories and used for identifying fault data of different specialized categories; and analyzing the initial fault data according to the at least one professional category information to generate a fault data set corresponding to the fault network element.
7. A failure work order generation apparatus, comprising: The acquisition module is configured to acquire a fault data set corresponding to a fault network element in the communication network through the multi-dimensional fusion data frame; The identifying module is configured to identify fault root cause information corresponding to the fault network elements and fault mode association information among the fault network elements based on the fault data set; the fusion module is configured to fuse the fault root information and the fault mode association information to obtain fused fault information; the generating module is configured to generate a target fault work order corresponding to the fault network element according to the fusion fault information.
8. A computer readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the method of any one of claims 1 to 6.
9. An electronic device comprising a storage medium, a processor and a computer program stored on the storage medium and executable on the processor, characterized in that the processor implements the method of any one of claims 1 to 6 when executing the computer program.
10. A computer program product comprising a computer program which, when executed by a processor, implements the method according to any one of claims 1 to 6.

Description

Method and device for generating fault worksheet, storage medium and electronic equipment Technical Field The present application relates to the field of communications technologies, and in particular, to a method and an apparatus for generating a fault work order, a storage medium, and an electronic device. Background In the operation and maintenance of a communication network, faults generally relate to a plurality of professional fields (such as a radio access network, a core network, transmission equipment and the like), and the processing of a cross-professional fault work order is mainly divided into traditional manual processing, a rule-based semi-automatic method and single-professional intelligent processing. At present, a single professional fault processing rule base is predefined, a simple cross-professional alarm association rule is set, and the professional of a fault is judged through the constructed single professional fault processing rule base and the cross-professional alarm association rule, so that a fault work order needing to be processed is generated. However, in this way, in the case of handling a composite fault involving a plurality of specialized fields, since each specialized operation service unification and independence runs immediately without an effective data sharing mechanism, fault analysis is limited to a single specialized dimension, which affects the accuracy of fault identification, and a large number of single specialized dimension fault worksheets are generated, which affects the processing efficiency of the worksheets. Disclosure of Invention In view of this, the present application provides a method, an apparatus, a storage medium, and an electronic device for generating a fault work order, which are mainly aimed at improving the technical problems that in the prior art, under the condition of processing a composite fault involving multiple professional fields, as each professional operation maintenance system unification and independence runs immediately and lacks an effective data sharing mechanism, fault analysis is limited to a single professional dimension, which affects the accuracy of fault identification, and a large number of fault work orders with single professional dimension are generated, which affects the processing efficiency of work orders. In a first aspect, the present application provides a method for generating a fault work order, including: acquiring a fault data set corresponding to a fault network element in a communication network through a multi-dimensional fusion data frame; identifying fault root cause information corresponding to the fault network elements and fault mode association information between the fault network elements based on the fault data set; fusing the fault root information and the fault mode association information to obtain fused fault information; and generating a target fault work order corresponding to the fault network element according to the fusion fault information. In a second aspect, the present application provides a device for generating a fault work order, including: The acquisition module is configured to acquire a fault data set corresponding to a fault network element in the communication network through the multi-dimensional fusion data frame; The identifying module is configured to identify fault root cause information corresponding to the fault network elements and fault mode association information among the fault network elements based on the fault data set; the fusion module is configured to fuse the fault root information and the fault mode association information to obtain fused fault information; the generating module is configured to generate a target fault work order corresponding to the fault network element according to the fusion fault information. In a third aspect, the present application provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements the method for generating a faulty work order according to the first aspect. In a fourth aspect, the present application provides an electronic device, including a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, where the processor implements the method for generating a failure work order according to the first aspect when executing the computer program. In a fifth aspect, the present application provides a computer program product comprising a computer program which, when executed by a processor, implements the method of generating a faulty work order according to the first aspect. By means of the technical scheme, the method, the device, the storage medium and the electronic equipment for generating the fault work order comprise the steps of obtaining a fault data set corresponding to fault network elements in a communication network through a multi-dimensional fusion data frame, identifying fault root cau