CN-122029560-A - Double-track business process management system, management method and program considering disaster coping business optimization and daily business continuity

CN122029560ACN 122029560 ACN122029560 ACN 122029560ACN-122029560-A

Abstract

The invention relates to a double-track business process management system, a management method and a program for optimizing and daily business continuity in consideration of an infected disaster response business, which are characterized by comprising a stipulating module for performing current situation analysis, business impact analysis and danger analysis of an organization in a staged manner and deriving double-track business continuity process data of the organization, wherein the double-track business continuity process data comprises disaster response business process data and daily business process data.

Inventors

YIN ENJING
JIN SHANMEI
BIAN HUIMIN
LIU GENXI
Zheng Chengmou
YU JINGYA

Assignees

庆熙大学校产学协力团

Dates

Publication Date: 20260512
Application Date: 20241015
Priority Date: 20231020

Claims (15)

1. A dual-rail business process management system that considers disaster response business optimization and daily business continuity, comprising: a regulation module for performing the status analysis, business impact analysis and danger analysis of the organization in stages and deriving the double-track business continuity flow data of the organization, The double-track business continuity flow data comprises disaster response business flow data and daily business flow data.
2. The double track business process management system of claim 1, wherein the disaster response business optimization and daily business continuity are considered, The specification module includes: a mechanism current situation analysis unit for analyzing the internal current situation and the external current situation of the mechanism to select service priority; a business impact analysis unit for analyzing business impact by business continuity target level and target meeting required resources and selecting management object risk and operation unit range, and The risk analysis unit generates risk analysis data in consideration of the risk influence degree of the risk level for each operation unit by the risk range and the risk type.
3. The double track business process management system considering disaster response business optimization and daily business continuity according to claim 2, comprising: and a dual business management unit for deriving, based on the risk analysis data, daily business process data unique to the organization and disaster response business process data.
4. The double track business process management system of claim 3, wherein the disaster response business optimization and daily business continuity are considered, The dual service management section includes: a response service setting unit for setting a response service based on the risk analysis data, and And a department setting unit for setting the main/back department corresponding to the set business.
5. The dual track business process management system of claim 4, wherein the disaster response business optimization and daily business continuity are considered, The dual service management section includes: a disaster response business strategy derivation unit for defining a method for securing resources required for a disaster response business and deriving disaster response business flow data, Wherein, the disaster coping business flow data enables the resource operation to be executed when the actual disaster coping business is operated.
6. The dual track business process management system of claim 4, wherein the disaster response business optimization and daily business continuity are considered, The dual service management section includes: and a daily business strategy deriving unit for determining a strategic interruptible range for daily business execution, determining required resources for the remaining daily business execution range, and deriving daily business flow data.
7. The dual track business process management system of claim 6, wherein the disaster response business optimization and daily business continuity are considered, In determining resources required for the disaster coping service, the resources required for the strategic interruption zone and the daily service execution zone are considered to be determined, In determining the required resources for the strategic outage scope and the daily business execution scope, the resources required for the disaster coping business are considered for determination.
8. A double-track business process management method considering disaster coping business optimization and daily business continuity, comprising: A first stage, the mechanism current situation analysis part analyzes the internal current situation and the external current situation of the mechanism to select the service priority; A second stage, analyzing the business influence by the business influence analysis part through the business continuity target level and the target meeting required resources, and selecting the management object risk and the operation unit range; A third step of generating risk analysis data by the risk analysis unit in consideration of the risk influence degree of the risk level by the operation unit according to the risk range and the risk type, and And a fourth step of deriving, by the dual-service management unit, dual-track service continuity flow data including both the daily service flow data inherent to the organization and the disaster response service flow data based on the risk analysis data.
9. The double track business process management method considering disaster response business optimization and daily business continuity according to claim 8, wherein, The fourth stage comprises: Stage 4-1 of setting a response service by the response service setting section based on the risk analysis data, and In stage 4-2, the department setting unit sets the main department and the back-up department for the corresponding business set.
10. The double track business process management method considering disaster response business optimization and daily business continuity according to claim 9, wherein, The fourth stage comprises: In stages 4-3, the disaster response business strategy derivation part defines a method for ensuring resources required by the disaster response business and derives disaster response business flow data, the daily business strategy derivation part determines a strategically interruptible range for daily business execution and determines required resources for the remaining daily business execution range to derive daily business flow data, Wherein, the disaster coping business flow data enables the resource operation to be executed when the actual disaster coping business is operated.
11. The double track business process management method considering disaster response business optimization and daily business continuity according to claim 10, wherein, In determining resources required for the disaster coping service, the resources required for the strategic interruption zone and the daily service execution zone are considered to be determined, In determining the required resources for the strategic interruptible and daily business execution scope, the resources required for the disaster coping business are considered for determination.
12. A dual-rail business process management platform for disaster response business optimization and daily business continuity, comprising: The provisioning module of a dual-rail business process management system according to any of claims 1 to 7, and A diagnosis module for diagnosing the coping ability level of the organization in normal state, automatically and early checking the property preparation ability in the state crisis alarm attention phase when disaster occurs, and deriving the diagnosis evaluation data of the preparation ability, And updating the risk analysis data and the double-track business continuity flow data of the specified module based on the diagnosis evaluation data.
13. A dual-rail business process management platform for disaster response business optimization and daily business continuity, comprising: The provisioning module of a dual-rail business process management system according to any of claims 1 to 7, and A coping module for inputting and confirming information to derive coping data in the process of executing service confirmation and resource arrangement under actual disaster condition, And updating the risk analysis data and the double-track business continuity flow data of the specified module based on the response data.
14. A dual-rail business process management platform for disaster response business optimization and daily business continuity, comprising: The provisioning module of a dual-rail business process management system according to any of claims 1 to 7, and A strategic module for setting a plurality of virtual scenes according to disaster spread by using a crisis coping model based on system dynamics, and predicting and simulating indexes according to Business Continuity (BC) units according to the virtual scenes, And updating the danger analysis data and the double-track business continuity flow data of the specified module based on the simulation result data of the strategy module.
15. A dual-rail business process management platform for disaster response business optimization and daily business continuity, comprising: The provisioning module of a dual-rail business process management system according to any of claims 1 to 7, and A training module for deriving training evaluation data based on risk analysis data, double track business continuity flow data or scene-based training of the prescribing module, And updating the risk analysis data and the double-track business continuity flow data of the specified module based on the training evaluation data.

Description

Double-track business process management system, management method and program considering disaster coping business optimization and daily business continuity Technical Field The present invention relates to a double-track business process management system, a management method and a program which consider the optimization of an infected disaster coping business and the continuity of a daily business. Background The spread of infectious diseases worldwide Covid-19 causes serious medical manpower demand and human operational risk, and causes national medical crisis conditions worldwide. In the case of an infection disaster, the healthcare facility needs to take on social responsibility for the infection coping business and the daily business maintaining the functions inherent to the existing healthcare facility, and therefore, in order to derive a strategy for evenly distributing the available resources of the healthcare facility to the infection coping business and the daily business, it is necessary to create a plan for business continuity by a comprehensive management system for holding the main functional targets of the resources based on the current situation of each healthcare facility. Healthcare facilities have been devoted to medical manpower to deal with disasters of infectious diseases, but have suffered from significant difficulties in performing core functions and handling business due to spread of infectious diseases beyond a predicted scale. And, in the condition COVID-19, the government distributes guidelines to healthcare institutions for the purpose of making "business continuity program (BCP: business Continuity Plan) setup manual". Although BCP is produced in a document form by medical institutions, there is a problem that the effectiveness of medical sites is lowered in the case of disasters of infectious diseases. BCP is a pre-plan for "restoring" an interrupted business due to a disaster, but the investigation result shows that although more than half of medical institutions produce BCP produced in documents, there are many obstacle factors in practical use, about 68.0% of institutions represent BCP to be different from the practical situation, and indicate that there is a limitation that cannot reflect the severe complicated and variability cases of an infected disaster. The current situation is the need to create a business continuity management architecture (BCMS: business Continuity MANAGEMENT SYSTEM) for infecting disaster preparation coping regimes, rather than BCPs in the form of documents, which normally prepare disasters, and integrate situation information to cope quickly in the event of a disaster. In smaller scale medical institutions or healthcare facilities, there are difficulties in applying BCMS and making decisions due to insufficient medical availability for accessing BCMS in social confusion caused by infectious disease crisis and lack of expertise in the event of medical disasters. Disaster management is a decision in a complex situation, and thus from a system point of view, it is necessary to make decisions in both disaster management site optimization and stability of the existing daily business site of the healthcare facility. Disclosure of Invention Technical problem Accordingly, the present invention has been made to solve the above-mentioned problems, and an object of the present invention is to provide a dual-track business process management system, management method, and program for considering disaster response business optimization and daily business continuity, which efficiently allocates/manages resources when a epidemic disaster occurs and can be applied to a platform for business continuity, etc. Further, according to an embodiment of the present invention, it is an object of the present invention to provide a dual-track business process construction system for enabling a healthcare facility to propose a framework for constructing BCMSs that sufficiently reflect the characteristics of each facility based on systematically grasping the internal/external status, and for enabling an emergency-handling business to be effectively executed while ensuring continuity of the existing healthcare service provision when an event threatening continuity of roles and functions of the healthcare facility occurs based on the BCMS framework. According to an embodiment of the present invention, it is an object to provide a dual-track business process management system, management method and program for considering disaster response business optimization and daily business continuity, capable of supporting dual-track business process construction for ensuring continuity of functions inherent to health care medical institutions and effectively executing emergency response business through BCMS construction for systematic analysis and evaluation at the institutional and operational level/department level. Further, according to the embodiments of the present invention, it