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EP-4736385-A1 - SYSTEM AND METHOD FOR ANALYZING NETWORK PERFORMANCE BASED ON LOCATION

EP4736385A1EP 4736385 A1EP4736385 A1EP 4736385A1EP-4736385-A1

Abstract

The present disclosure provides a system (108) and a method (300) for analysing network performance based on location. The system utilizes precise latitude and longitude coordinates, the system provides accurate insights into performance of specific areas, enabling operators to identify and address area-specific network issues effectively. The system allows for proactive issue identification, helping operators prevent customer dissatisfaction and enhance overall network performance by identifying network issues such as barring, coverage, outage, congestion, and interference, enabling operators to optimize the network in those areas and improve customer satisfaction. Additionally, the system provides valuable information to customer care agents, allowing them to assist customers accurately regarding network issues and resolutions. Further, by plotting the best serving plot(s) at analysed locations and considering various aspects of network performance, operators gain a comprehensive understanding of network's strengths and weaknesses, facilitating targeted improvements.

Inventors

  • BHATNAGAR, AAYUSH
  • BHATNAGAR, PRADEEP KUMAR
  • Sankaran, Sundaresh
  • AMBALIYA, Haresh B
  • DERE, Makarand Sushil
  • JAIN, Aishwary
  • SINGH, VIKRAM

Assignees

  • Jio Platforms Limited

Dates

Publication Date
20260506
Application Date
20240520

Claims (20)

  1. 1. A system (108) for analysing performance of a network in real time, the system (108) comprising: a receiving unit (202) configured to receive a location of a user equipment using a location application programming interface (API); a plotting unit (208) configured to cooperate with the receiving unit (202) to receive the location and further configured to: retrieve latitude and longitude coordinates corresponding to the received location; plot the retrieved coordinates on a map; and a processing unit (210) configured to cooperate with the plotting unit (208) and configured to: define a buffered region up to a predefined distance surrounding the plotted coordinates on the map; receive information from at least one source corresponding to the buffered region in a real-time; determine a plurality of best serving plots (BSPs) located within the buffered region based on the received information; and an analysing unit (212) configured to cooperate with the processing unit (210) and is further configured to: analyse a plurality of performance attributes associated with each of the determined BSPs for determining at least one network issue associated with the network, wherein the plotting unit, the processing unit (210), and the analysing unit (212) are implemented using one or more processor(s).
  2. 2. The system (108) as claimed in claim 1, wherein the information includes active barred site details, reference signal received power (RSRP), reference signal received quality (RSRQ), and signal-to-interference-plus- noise ratio (SINR).
  3. 3. The system (108) as claimed in claim 1, wherein the predefined distance is 100 meter.
  4. 4. The system (108) as claimed in claim 1, wherein the plurality of BSPs includes a network cell, or a base station.
  5. 5. The system (108) as claimed in claim 1, wherein the plurality of performance attributes includes barring, coverage, outage, congestion, and interference.
  6. 6. The system (108) as claimed in claim 1, is further configured to determine at least one operative state of the network based on the analyzed plurality of performance attributes each of the determined BSPs.
  7. 7. The system (108) as claimed in claim 6, wherein the at least one determined operative state is a congested state, a coverage state, a barred state, an outage state, and an interference state.
  8. 8. The system (108) as claimed in claim 1, further includes a memory (204) configured to store a plurality of predefined cell identities (IDs) and a plurality of cell location information corresponding to a plurality of network cells.
  9. 9. The system (108) as claimed in claim 6, is configured to store the at least one determined operative state and the plurality of analyzed performance attributes in the memory (204) along with a time stamp.
  10. 10. The system (108) as claimed in claim 6, wherein, for determining the barred state, the analysing unit (212) is configured to retrieve a cell ID corresponding to each of the determined BSPs with a list having cell IDs corresponding to barred network cells in the network.
  11. 11. The system (108) as claimed in claim 6, wherein, for determining the coverage state, the analysing unit (212) is configured to map reference signal received power (RSRP) corresponding to each of the determined BSPs with a RSRP range stored in the at least one source.
  12. 12. The system (108) as claimed in claim 7, wherein, for determining the outage state, the analysing unit (212) is configured to map the retrieved cell ID corresponding to each of the determined BSPs with a list having cell IDs having active outage in the network stored in the memory (204).
  13. 13. The system (108) as claimed in claim 13, wherein, for determining the congested state, the analysing unit (212) is configured to map the retrieved cell ID corresponding to each of the determined BSPs with a list having cell IDs corresponding to congested network cells in the network stored in the memory (204).
  14. 14. The system (108) as claimed in claim 7, wherein, for determining the interference state, the analysing unit (212) is configured to map the retrieved cell ID corresponding to each of the determined BSPs with a list having cell IDs having interference stored in the memory (204).
  15. 15. The system (108) as claimed in claim 1, wherein the analysing unit (212) is further configured to determine an extent of the determined operative state and provides at least one resolution based on the determined extent.
  16. 16. The system (108) as claimed in claim 15, wherein the analysing unit (212) is configured to provide the at least one resolution by considering at least one or more of the at least one operative state, historical data representing reoccurrence of the at least one determined operative state, and current
  17. 17. The system (108) as claimed in claim 1, wherein the at least one source is one of an operational support system (OSS), a unified data repository (UDR), and a plurality of network functions.
  18. 18. The system (108) as claimed in claim 6, includes a display unit configured to display the at least one determined operative state of the network cell and the suggested at least one resolution.
  19. 19. A method (500) of analysing performance of a network in real time, the method comprising: receiving (502) a location of a user equipment using a location application programming interface (API); retrieving (504) latitude and longitude coordinates corresponding to the received location; plotting (506) the retrieved coordinates on a map; considering (508) a buffered region up to a predefined distance surrounding the plotted coordinates on the map; receiving (510) information from at least one source corresponding to the buffered region in real time; determining (512) a plurality of best serving plots (BSPs) located within the buffered region based on the received information, wherein the plurality of BSPs is a network cell, or a base station; and analysing (514) a plurality of performance attributes associated with each of the determined BSPs for determining at least one network issue associated with the network.
  20. 20. The method (500) as claimed in claim 19, wherein the information includes active barred site details, reference signal received power (RSRP), reference signal received quality (RSRQ), and signal-to- interference-plus-noise ratio (SINR).

Description

SYSTEM AND METHOD FOR ANALYZING NETWORK PERFORMANCE BASED ON LOCATION RESERVATION OF RIGHTS [0001] A portion of the disclosure of this patent document contains material, which is subject to intellectual property rights such as but are not limited to, copyright, design, trademark, integrated circuit (IC) layout design, and/or trade dress protection, belonging to Jio Platforms Limited (JPL) or its affiliates (hereinafter referred as owner). The owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the Patent and Trademark Office patent files or records, but otherwise reserves all rights whatsoever. All rights to such intellectual property are fully reserved by the owner. FIELD OF INVENTION [0002] The present disclosure generally relates to systems and methods for network performance analysis in a wireless telecommunications network. More particularly, the present disclosure relates to a system and a method for analysing network performance analysis of geographical locations. BACKGROUND OF THE INVENTION [0003] The following description of the related art is intended to provide background information pertaining to the field of the disclosure. This section may include certain aspects of the art that may be related to various features of the present disclosure. However, it should be appreciated that this section is used only to enhance the understanding of the reader with respect to the present disclosure, and not as admission of the prior art. [0004] In today's interconnected world, reliable network performance plays a vital role in delivering seamless communication services. Network operators continually strive to provide optimal connectivity and address any issues that may arise. However, efficiently identifying and resolving network problems can be a challenging task, especially in large-scale networks that span diverse geographic areas. [0005] Traditionally, network analysis has been based on aggregate data or generalized performance metrics, offering limited insights into specific locations. This approach often fails to capture area-specific issues that can significantly impact network performance and customer satisfaction. These traditional methods may not efficiently identify network issues before they escalate, resulting in delayed resolutions and increased customer dissatisfaction. Without location-specific analysis, operators may miss early signs of problems, hindering their ability to address issues promptly. [0006] Furthermore, these traditional methods may not provide customer care agents with sufficient information when assisting customers with network- related issues. Agents may lack specific insights into the performance of a customer's location, making it challenging to provide accurate and timely support. This limitation can lead to prolonged resolution times and frustration for customers seeking assistance. [0007] Additionally, without precise location-based analysis, traditional methods often struggle to allocate resources effectively for network optimization. Operators may lack a clear understanding of which areas require the most attention, leading to inefficient utilization of resources. This inefficient resource allocation can result in suboptimal network performance and unnecessary costs. [0008] Moreover, existing traditional methods tend to adopt a reactive approach to network optimization, addressing issues only when they become apparent or when customer complaints arise. This reactive approach can lead to prolonged service disruptions and lower customer satisfaction. Operators need a more proactive approach that enables them to identify and resolve network problems before they impact customers. [0009] Furthermore, traditional methods may lack seamless integration with planning tools, limiting their ability to leverage accurate data for network analysis. This integration gap can hinder effective decision-making and impede network optimization efforts. Operators require a more integrated approach that leverages planning tools to enhance the accuracy and efficiency of network analysis. [0010] There is, therefore, a need in the art to provide a system and a method that can mitigate the problems associated with the prior arts. OBJECTS OF THE INVENTION [0011] It is an object of the present disclosure to provide a system and a method that utilizes precise latitude and longitude coordinates to perform network analysis, providing accurate insights into the performance of a specific location to enables operators to identify and address area-specific issues more effectively. [0012] It is an object of the present disclosure to provide a system and a method that allows operators to proactively identify potential issues before they escalate and helps prevent customer dissatisfaction and improves overall network performance. [0013] It is an object of the present disclosure to provide a system and a method that identifies