JP-2026074720-A - Information processing systems and information processing programs

JP2026074720AJP 2026074720 AJP2026074720 AJP 2026074720AJP-2026074720-A

Abstract

[Problem] When a service provider provides services to users from outside the booth via a network, this configuration allows users to feel a connection between the booth and the provider, compared to a configuration where performances unrelated to the services provided by the provider are executed. [Solution] The information processing system includes a processor, which causes a plurality of service providers to perform a performance related to one provider when one of the providers provides a service from outside the booth via a network to a booth where the service can be provided by the booth. [Selection Diagram] Figure 1

Inventors

山口晃
光武克也

Assignees

富士フイルムビジネスイノベーション株式会社

Dates

Publication Date: 20260507
Application Date: 20241021

Claims (16)

Equipped with a processor, The aforementioned processor, An information processing system that, when one of multiple service providers provides a service to a booth where the service can be provided, via a network from outside the booth, causes the system to perform a presentation related to that one provider.
The aforementioned processor, As at least part of the aforementioned performance, a display device provided in the booth is made to display information about the provider. The information processing system according to claim 1.
The aforementioned processor, As at least part of the aforementioned performance, the sound equipment installed in the booth is made to emit sounds related to the provider. The information processing system according to claim 1.
The aforementioned processor, As at least part of the aforementioned performance, the lighting equipment installed in the booth is made to illuminate with a color related to the provider. The information processing system according to claim 1.
The aforementioned processor, When the entry procedure to the aforementioned booth is completed, the provider shall be notified that the entry procedure has been completed. The information processing system according to claim 1.
The aforementioned processor, If the use of the booth is for individual use, the terminal held by the booth user will cause the equipment installed in the booth to receive a request to control the booth. The information processing system according to claim 1.
The aforementioned processor, The terminal owned by the user of the booth causes the display device installed in the booth to receive a signal from the display device to control the display device installed in the booth. The information processing system according to claim 6.
The aforementioned processor, When a booth is reserved by a user, the display of unavailable slots for the booth will be changed according to the intended use of the booth. The information processing system according to claim 6.
The aforementioned processor, If the provider is the person who made the prior reservation for the booth before the person who wishes to reserve the booth, the display shown on the terminal of the person who wishes to reserve the booth will be changed according to the services provided by the prior reservation holder. The information processing system according to claim 8.
The aforementioned processor, When a booth is in use, information based on the scheduled usage time is displayed on a display device installed in the booth or on a display device on a terminal owned by the booth user. The information processing system according to claim 1.
The aforementioned processor, When the provider is providing the service to the user of the booth, the provider's terminal display device will display information based on the scheduled usage time. The information processing system according to claim 10.
The aforementioned processor, If there is an available slot for the booth prior to the scheduled time of use by the user of the booth, the performance will be started at a predetermined time before the scheduled time of use. The information processing system according to claim 1.
The aforementioned processor, As part of the aforementioned presentation, the provider's logo is displayed on the display device in the booth. When the provider becomes available to provide the service, the display device will display information about the provider's representative. The information processing system according to claim 12.
The aforementioned processor, The aforementioned presentation includes displaying the provider's representative on the booth's display device, The information processing system according to claim 12.
The aforementioned processor, If there is an available slot for the booth prior to the time the booth user is scheduled to use the booth, the system will start the performance once it detects the terminal held by the booth user. The information processing system according to claim 1.
On the computer, When multiple service providers provide services to a booth where the services can be provided, and one of the providers provides the service from outside the booth via a network, the system causes the system to perform a performance related to that one provider. An information processing program that performs a process that includes the following.

Description

This disclosure relates to information processing systems and information processing programs. Patent Document 1 below discloses a lockable booth that ensures the convenience of work performed using equipment brought by the user. Japanese Patent Publication No. 2023-16938 This is a schematic diagram showing the hardware configuration of the booth system according to the first embodiment.This is a schematic diagram showing the interior of the booth according to the first embodiment and the usage status by the booth user.This is a block diagram centered on the controller according to the first embodiment.This sequence diagram illustrates the flow of information from booth reservation to use in the booth system according to the first embodiment, specifically showing the case where the booth is used by an individual.This sequence diagram illustrates the flow of information from booth reservation to use in the booth system according to the first embodiment, specifically showing the case where the booth is used for business purposes.Regarding the reservation screen displayed on the terminal of a person wishing to reserve a booth according to the first embodiment, (a) is a part of the screen showing the current reservation status, and (b) is a part of the screen showing the state in which the person wishing to reserve has selected an available slot. (c) is a part of the screen showing that the reservation of the available slot entered by the person wishing to reserve has been confirmed, in cases where the person wishing to reserve has previously chosen to disclose their own information. (d) is a part of the screen showing that the reservation of the available slot entered by the person wishing to reserve has been completed, in cases where the person wishing to reserve has previously chosen not to disclose their own information.This is the entry procedure screen displayed on the terminal of a booth user according to the first embodiment.This flowchart shows the usage patterns of the booth according to the first embodiment.This is a flowchart showing the case where the use of the booth by a user according to the first embodiment is for business purposes.In the scene where a user of the booth according to the first embodiment has completed the entry procedure, (a) is a schematic diagram showing the operator's fixed terminal and a portion of the content of the display screen of that fixed terminal. (b) is a schematic diagram showing the operator's mobile terminal and a portion of the content of the display screen of that mobile terminal.The monitor in the booth according to the first embodiment shows the following screens: (a) a state in which the logo of Bank A, which provides the service, is displayed; (b) a state in which a message is displayed in addition to the content of (a); and (c) a state in which the customer's name is displayed in addition to the content of (b).The diagrams below show the display screen of a fixed terminal used by a business operator when the business operator is providing services to a customer who is a user of a booth according to the first embodiment. (a) shows the screen immediately after the start of service provision, (b) shows the screen 10 minutes before the end of service provision, and (c) shows the screen at the end of service provision.The following are schematic diagrams showing the display screen of the booth monitor according to the first embodiment: (a) immediately after the start of service provision, (b) 10 minutes remaining until the end of service provision, and (c) at the end of service provision. Hereinafter, an example of an embodiment of this disclosure (this embodiment) will be described with reference to the drawings. Note that in each drawing, identical or equivalent components and parts are given the same reference numerals. <Structure of this section> The booth system 10 according to this embodiment will now be described. As shown in Figure 1, the booth system 10 comprises a booth 20, a reservation database 50, and a controller 70. The booth system 10 is a system that allows users U to reserve and use a booth 20 via an internet line 60. The internet line 60 is an example of a network. The booth system 10 is connected to a user terminal 30 and a business operator terminal 40, which will be described later, via the internet line 60. The booth system 10 is composed of multiple booths 20, but Figure 1 shows one booth. In the following, unless otherwise specified, a specific booth 20 will be described from among the multiple booths 20. Furthermore, the booth system 10 is assumed to be managed by a party different from business operator B, which will be described later. The booth system 10 can provide the system user S of the booth system 10 with information regarding both cases: when the usage of booth 20 by user U is for personal use, and when the usage of booth 20 by user U is for business purposes. Personal use refers to the use of Booth 20 by individual user I am