JP-2026076057-A - Product registration device, product registration system, and product registration program

Abstract

[Problem] To provide a product registration device that can appropriately respond to fraudulent activities in a POS system where customers register products. [Solution] A product registration device 10 that registers products by receiving customer operations, comprising: a registration means for receiving product registrations; a timing means for measuring the time between the registration of one product and the registration of the next product; and an output means for outputting information corresponding to the timing result from the timing means. [Selection Diagram] Figure 1

Inventors

• ▲高▼橋 裕人

Assignees

• 株式会社寺岡精工

Dates

Publication Date

20260511

Application Date

20241023

Claims (6)

1. A product registration device that registers products by receiving customer operations, A registration means for accepting the aforementioned product registration, A timing means for measuring the time between the registration of one product and the registration of the next product, An output means that outputs information corresponding to the timing result by the aforementioned timing means, A determination means for determining whether the timing result is above a predetermined threshold, Equipped with, The output means outputs the information when the determination means determines that the timing result is equal to or greater than the threshold. Product registration device.
2. For each transaction by the aforementioned customer, the system further provides a management means for managing the alert level related to the transaction. The management means raises the alert level when the determination means determines that the timing result is equal to or greater than the threshold. The output means outputs information corresponding to the alert level. Product registration device according to claim 1.
3. The management means refers to the classification of goods registered by the registration means, and the classification includes at least a first classification in which relatively large goods are classified, and a second classification in which relatively small goods are classified, and in one transaction, if a predetermined number or more of the goods classified in the first classification are registered, the alert level is raised. Product registration device according to claim 2.
4. The management means raises the alert level when the number of goods registered by the registration means in one transaction is equal to or greater than a predetermined number, and the total amount of the registered goods is less than a predetermined amount. Product registration device according to claim 2.
5. A product registration program that registers products by accepting customer operations, A registration order that accepts the aforementioned product registration, A timing command that measures the time between the registration of one product and the registration of the next product, An output command that outputs information corresponding to the timing result of the aforementioned timing command, A determination command to determine whether the aforementioned timing result is equal to or greater than a predetermined threshold, Have the computer run it, In the output command, if the determination command determines that the timing result is equal to or greater than the threshold, the information is output. Product registration program.
6. A product registration system that registers products by accepting customer operations, A registration means for accepting the aforementioned product registration, A timing means for measuring the time between the registration of one product and the registration of the next product, An output means that outputs information corresponding to the timing result by the aforementioned timing means, A determination means for determining whether the timing result is above a predetermined threshold, Equipped with, The output means outputs the information when the determination means determines that the timing result is equal to or greater than the threshold. Product registration system.

Description

This invention relates to a product registration device, product registration system, and product registration program used in retail stores such as supermarkets, for registering purchased products and processing payments. Due to labor shortages and rising labor costs, stores are introducing POS (Point of Sales) systems that use self-checkout registers, where customers register and pay for their own products. In this regard, a registration and payment device that can switch between fully self-service and semi-self-service has been proposed (see Patent Document 1). Japanese Patent Publication No. 2020-17075 This is an external front view showing the overall appearance of a product registration system according to an embodiment of the present invention.This is a functional block diagram showing the functions of a product registration system according to an embodiment of the present invention.This is a processing flow diagram showing a first example of the processing flow performed by the product registration system according to an embodiment of the present invention.This figure shows an example of a table illustrating the relationship between product information and the threshold for the timing result.This figure shows an example of a table illustrating the relationship between product information and the increased alert level.This figure shows a first example of a screen displayed on a monitor that monitors a product registration device in a product registration system according to an embodiment of the present invention. Hereinafter, a product registration device, a product registration system, and a product registration program according to embodiments of the present invention will be described with reference to the figures. The product registration system 100 (see Figure 2) is a system that includes at least a product registration device 10 and is connected to a higher-level server 400 and appropriate peripheral devices via a network NW, thereby enabling the execution of product registration processing, accounting processing, etc. ● Product registration device 10 As shown in Figure 1, the product registration device 10 is a so-called fully self-service register that registers products based on the customer's operations and settles the payment based on the customer's operations. The product registration device 10 performs a registration process to register products and a settlement process to settle the payment for the registered products based on the customer's own operations. Multiple product registration devices 10 are installed, for example, in a designated area within the store. A store employee, acting as a supervisor, monitors these multiple product registration devices 10. The employee responds to errors in the product registration devices 10 and assists customers if they experience operational problems. In fully self-service checkouts, there is a risk of fraudulent activity, such as customers taking items without registering them. In particular, a known fraudulent act, known as "overlap scanning," involves placing another item behind a product during registration and registering only the item on the front, thus avoiding payment for the item on the back. Therefore, the employee monitoring the product registration devices 10 also monitors for the occurrence of overlap scanning. The employee monitors the sign poles 216 (described later) installed on each of the multiple product registration devices 10, and operates the product registration device 10 corresponding to the sign pole 216, or monitors the movements of the operator operating the product registration device 10, in response to the flashing of the sign pole 216. The product registration device 10 mainly comprises a main body 20, an upstream workbench 230, and a downstream workbench 240. The upstream workbench 230 is a platform on which products awaiting registration and shopping baskets containing those products can be placed. The downstream workbench 240 is a workbench on which registered products and shopping bags containing those products can be placed. The downstream workbench 240 includes, for example, a voucher storage section 242, a rack 243, and a weighing scale 300. The voucher storage section 242 is located below the weighing scale 300 and is a container capable of storing used vouchers. The rack 243 is placed above the weighing scale 300 and assists in tasks such as bagging registered products. The rack 243 includes a shopping bag hook 246 for hanging shopping bags, a roll holder section 247 for holding so-called plastic bag rolls (multiple plastic bags linked together in a roll), and a temporary storage platform 248 for temporarily placing products. Furthermore, as shown in Figure 1 or Figure 2, the main body 20 of the product registration device 10 mainly comprises a CPU 201, a storage unit 202, a display unit 205, a scanner unit 206, a card payment unit 208, a change dispenser 209, an imaging unit 210, an audio output unit 211, a