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JP-2026076081-A - Information processing system, information processing device, information processing method, and computer program

JP2026076081AJP 2026076081 AJP2026076081 AJP 2026076081AJP-2026076081-A

Abstract

[Problem] To provide a system, information processing device, method, and program that promote the use of information processing tools and the activation of communication between people. [Solution] The information processing system S comprises a first user terminal 10 used by a first user, a second user terminal 20 used by a second user, and a management server 30. The management server 30 comprises a unique information recording unit 301 that records unique information of the first user, unique information of the second user, etc., a delivery instruction receiving unit 302 that receives delivery instructions for goods to be presented by the first user to the second user or related persons from the first user terminal 10, a delivery execution instruction transmission unit 303 that transmits delivery execution instructions to a delivery company based on the receipt of delivery instructions, and a value-added information providing unit 305 that transmits delivery-related information indicating that delivery has been completed and supplementary information related to the unique information of the second user to the first user terminal 10 based on information that delivery of the goods has been completed. [Selection Diagram] Figure 2

Inventors

  • 小川 正樹

Assignees

  • 株式会社contento

Dates

Publication Date
20260511
Application Date
20241023

Claims (10)

  1. An information processing system comprising a first user terminal used by a first user, a second user terminal used by a second user, and a management server, The aforementioned management server A unique information recording unit that records at least one of the unique information of the first user, the unique information of the second user, the unique information of a person associated with the first user, and the unique information of a person associated with the second user, A delivery instruction receiving unit receives delivery instructions for goods to be gifted from the first user to the second user or the second user's related person from the first user's terminal, A delivery execution instruction transmission unit transmits a delivery execution instruction for the product to the delivery company based on the receipt of the delivery instruction, An information processing system comprising: a value-added information providing unit that, based on the receipt of the delivery instruction, the transmission of the delivery execution instruction, or the completion of the delivery of the goods, transmits to the first user terminal delivery-related information indicating that the delivery of the goods to the second user or the second user's related person is in progress or has been completed, and supplementary information related to some or all of the unique information recorded in the unique information recording unit.
  2. The information processing system according to claim 1, wherein the value-added information provision unit transmits at least the delivery-related information to the second user terminal.
  3. The information processing system according to claim 2, wherein the value-added information provision unit transmits the delivery-related information and the incidental information relating to part or all of the unique information of the second user and/or the second user's related persons to the first user terminal, and transmits the delivery-related information and the incidental information relating to part or all of the unique information of the first user and/or the first user's related persons to the second user terminal.
  4. The aforementioned unique information includes at least one of the following: the date of birth of the first user, the date of birth of the second user, and the date of birth of the related person. The information processing system according to any one of claims 1 to 3, wherein the aforementioned accompanying information is information related to age determined according to the date of birth.
  5. The unique information includes at least one of the schedules of the first user, the second user, and the related person. The information processing system according to any one of claims 1 to 3, wherein the aforementioned supplementary information is information related to the schedule.
  6. The unique information includes at least one of the birthdays of the first user, the second user, and the related person, The information processing system according to any one of claims 1 to 3, wherein the aforementioned supplementary information is information on products recommended according to the time of the birthday.
  7. The information processing system according to claim 1, wherein the application for the first user to input the unique information, issue product delivery instructions, and receive information from the value-added information provision unit is obtained from an invitation message provided by the second user to the first user via the management server.
  8. An information processing device that communicates with a first user terminal used by a first user and a second user terminal used by a second user, A unique information recording unit that records at least one of the unique information of the first user, the unique information of the second user, the unique information of a person associated with the first user, and the unique information of a person associated with the second user's terminal, A delivery instruction receiving unit receives delivery instructions for goods to be gifted from the first user to the second user or the second user's related person from the first user's terminal, A delivery execution instruction transmission unit transmits a delivery execution instruction for the product to the delivery company based on the receipt of the delivery instruction, An information processing apparatus comprising: a value-added information providing unit that, based on the receipt of the delivery instruction, the transmission of the delivery execution instruction, or the completion of the delivery of the goods, transmits to the first user terminal delivery-related information indicating that the delivery of the goods to the second user or the second user's related person is in progress or has been completed, and additional information related to some or all of the unique information recorded in the unique information recording unit.
  9. A unique information recording step that records unique information of a first user using a first user terminal, unique information of a second user using a second user terminal, unique information of a person associated with the first user, and unique information of a person associated with the second user, A delivery instruction receiving step in which the first user receives a delivery instruction from the first user's terminal for a product to be gifted from the first user to the second user or the second user's related person, A delivery execution instruction transmission step, in which a delivery execution instruction for the product is sent to the delivery company based on the receipt of the delivery instruction, Information processing method comprising: a value-added information provision step, which transmits to the first user terminal, based on the receipt of the delivery instruction, the transmission of the delivery execution instruction, or the completion of the delivery of the goods, delivery-related information indicating that the delivery of the goods to the second user or the second user's related person is in progress or has been completed, and supplementary information related to some or all of the unique information recorded in the unique information recording step.
  10. A unique information recording step that records unique information of a first user using a first user terminal, unique information of a second user using a second user terminal, unique information of a person associated with the first user, and unique information of a person associated with the second user, A delivery instruction receiving step in which the first user receives a delivery instruction from the first user's terminal for a product to be gifted from the first user to the second user or the second user's related person, A delivery execution instruction transmission step, in which a delivery execution instruction for the product is sent to the delivery company based on the receipt of the delivery instruction, A computer program for causing a computer to perform a value-added information provision step, which involves transmitting to the first user terminal, based on information regarding the receipt of the delivery instruction, the transmission of the delivery execution instruction, or the completion of the delivery of the goods, delivery-related information indicating that the delivery of the goods to the second user or the second user's related person is in progress or has been completed, and supplementary information related to some or all of the unique information recorded in the unique information recording step.

Description

This invention relates to an information processing system, an information processing device, an information processing method, and a computer program. In present-day Japan, while many elderly people maintain good health, communication between them and their children or grandchildren is not always sufficient. There are various possible reasons for this, but for example, the widespread adoption of dual-income households is considered one contributing factor to this lack of communication. On the other hand, in the field of information processing, various tools have been developed to revitalize and facilitate communication between people (for example, Patent Documents 1 and 2). Japanese Patent Publication No. 2020-204864Japanese Patent Publication No. 2024-017074 This diagram schematically shows the configuration of an information processing system according to one embodiment.Figure 1 is a block diagram showing the functional configuration of each component that makes up the information processing system.Figure 1 shows an example of an operation image used by a user of the information processing system shown in Figure 1.Figure 1 shows an example of an operation image used by a user of the information processing system shown in Figure 1.Figure 1 illustrates an example of user-specific information recorded by the information processing system shown in the diagram.Figure 1 shows an example of an operation image used by a user of the information processing system shown in Figure 1.Figure 1 is a flowchart illustrating an example of the processing performed by the information processing system shown.This figure shows an example of a notification image displayed on the displays of the first user terminal and the second user terminal that constitute the information processing system shown in Figure 1.This figure shows an example of the information displayed on the displays of the first and second user terminals that constitute the information processing system shown in Figure 1.This figure shows an example of an operation image used by a user of an information processing system related to modification.This figure shows an example of the information displayed on the displays of the first user terminal and the second user terminal that constitute the information processing system according to the above modification.This figure shows the hardware configuration of the terminal and information processing device that can constitute the management server of the information processing system according to the embodiment. The following describes one embodiment. <Outline of the Information Processing System> Figure 1 schematically shows the configuration of an information processing system S according to one embodiment. The information processing system S includes a first user terminal 10, a second user terminal 20, a management server 30, and a delivery company server 500. The first user terminal 10, the second user terminal 20, the management server 30, and the delivery company server 500 are connected to each other via the network 40, enabling them to send and receive information. The network 40 is a communication network including, for example, the Internet, a WAN (Wide Area Network), or a LAN (Local Area Network). The first user terminal 10, the second user terminal 20, the management server 30, and the delivery company server 500 can connect to the network 40 wirelessly or via wired connections and communicate with external devices. <Functional Configuration of Information Processing System> Figure 2 is a block diagram showing the functional configuration of each component of the information processing system S (first user terminal 10, second user terminal 20, management server 30, and delivery company server 500). The functional configuration of each component of the information processing system S will be described in detail below. (First user terminal / Second user terminal) The first user terminal 10 and the second user terminal 20 are devices operated by a user, such as a personal computer, smartphone, or tablet. In this embodiment, it is assumed that the first user terminal 10 is used by the first user and the second user terminal 20 is used by the second user. Specifically, it is assumed that the first user is an elderly person and the second user is their child, but the attributes of the users are not particularly limited. The first user terminal 10 has an information input unit 101, a delivery instruction unit 102, and an information receiving unit 103. The second user terminal 20 has an information input unit 201, a delivery instruction unit 202, and an information receiving unit 203. The functions of each component of the first user terminal 10 and each component of the second user terminal 20 can be realized by applications provided directly or indirectly by the operator of the management server 30. In this embodiment, the application that realizes the functions of each component of the first user terminal 10 a