JP-2026514429-A - A system and method for providing and correlating data from conversations with pet professionals into pet profiles.

Abstract

A method performed by at least one processor of the platform includes receiving a first dataset from a first system associated with interactions between pet owners and professionals regarding pet care hosted through the first system; updating pet profile data associated with a pet based on the first dataset; determining a portion of the pet profile data associated with a second system, including the first dataset; and transmitting the portion of the pet profile data to the second system. The second system is configured to generate content for the pet owner based on the portion of the pet profile data. [Selection Diagram] Figure 1

Inventors

• クォン，ケルビン

Assignees

• マーズ インコーポレイテッド

Dates

Publication Date

20260511

Application Date

20240329

Priority Date

20230331

Claims (20)

1. A method executed by at least one processor of a platform, wherein the method is The at least one processor receives from the first system a first dataset associated with a dialogue between a pet owner and a professional regarding pet care, which is hosted through the first system. The at least one processor updates the pet profile data associated with the pet based on the first dataset, Determining by at least one processor a portion of the pet profile data associated with a second system, wherein the portion of the pet profile data includes the first dataset, A method comprising transmitting the portion of the pet profile data to the second system by at least one processor, the second system being configured to generate content for the pet owner based on the portion of the pet profile data.
2. Determining the portion of the pet profile data associated with the second system is The method according to claim 1, comprising identifying the permission data of the pet owner, and determining the portion of the pet profile data based on the second system and the permission data.
3. The method according to claim 1, wherein the first dataset includes a recording of the dialogue, and the recording includes one or more of the following: a transcript, an audio recording, a video recording, one or more images, and notes associated with the dialogue.
4. The portion of the aforementioned pet profile data is The device attached by the aforementioned pet, Equipment used by the aforementioned pet, A camera that captures images or videos of the aforementioned pet, The method according to claim 3, further comprising information received from one or more of the monitoring of the pet's genetic data and the analysis of the pet's genetic data.
5. The method according to claim 1, wherein the content includes at least one article and product advertisement identified based on the portion of the pet profile data.
6. The method according to claim 1, further comprising: having at least one processor receive an instruction from the second system that the pet owner is interacting with content related to a care topic through the second system; and generating a user interface based on the instruction that prompts the pet owner to initiate a conversation between the pet owner and the expert, wherein the expert has expertise related to the care topic.
7. The method according to claim 1, further comprising: the at least one processor receiving instructions from one or more other systems associated with the platform that the pet is exhibiting a certain symptom based on data collected by the one or more other systems; and generating a user interface that prompts the pet owner to initiate a dialogue between the pet owner and the expert, wherein the expert has expertise related to the symptom.
8. The first dataset is received in the first format of the first system, and the method is The process involves converting the first dataset from the first format to a second format using at least one processor, the conversion being such that the second format is compatible with a plurality of systems, including the second system. The method according to claim 1, wherein updating the pet profile data includes updating the pet profile data associated with the pet based on the converted first dataset.
9. A computer system, At least one memory containing processor-readable instructions, At least one processor configured to access the at least one memory and execute the processor-readable instruction, wherein when the processor-readable instruction is executed by the at least one processor, the at least one processor is configured To receive from the first system a first dataset associated with a dialogue between pet owners and professionals regarding pet care hosted through the first system, Based on the first dataset, update the pet profile data associated with the pet. A computer system including at least one processor, configured to perform a number of functions including: determining a portion of the pet profile data associated with a second system, wherein the portion of the pet profile data includes the first dataset; and transmitting the portion of the pet profile data to the second system, wherein the second system is configured to generate content for the pet owner based on the portion of the pet profile data.
10. Determining the portion of the pet profile data associated with the second system is The computer system according to claim 9, comprising identifying the permission data of the pet owner, and determining the portion of the pet profile data based on the second system and the permission data.
11. The computer system according to claim 9, wherein the first dataset includes a recording of the dialogue, and the recording includes one or more of a transcript, an audio recording, a video recording, one or more images, and notes associated with the dialogue.
12. The computer system according to claim 9, wherein the content includes at least one article and product advertisement identified based on the portion of the pet profile data.
13. The aforementioned multiple functions, The computer system according to claim 9, further comprising: receiving instructions from the second system that the pet owner is interacting with content related to a care topic through the second system; and generating a user interface that prompts the pet owner to initiate a dialogue between the pet owner and the expert, wherein the expert has expertise related to the care topic.
14. The aforementioned multiple functions, Receiving instructions from one or more other systems, based on data collected by said one or more other systems, that the pet is exhibiting a certain symptom, and The computer system according to claim 9, further comprising generating a user interface that prompts the pet owner to initiate a dialogue between the pet owner and the expert, wherein the expert has expertise related to the symptoms.
15. The first dataset is received in the first format of the first system, and the multiple functions are Converting the first dataset from the first format to a second format, further comprising converting such that the second format is compatible with a plurality of systems, including the second system. The computer system according to claim 9, wherein updating the pet profile data includes updating the pet profile data associated with the pet based on the converted first dataset.
16. A non-temporary computer-readable medium that, when executed by at least one processor, causes the at least one processor to To receive from the first system a first dataset associated with a dialogue between pet owners and professionals regarding pet care hosted through the first system, Based on the first dataset, update the pet profile data associated with the pet. A non-temporary computer-readable medium storing instructions for configuring a second system to perform the following actions: determine a portion of the pet profile data associated with a second system, wherein the portion of the pet profile data includes the first dataset; and transmit the portion of the pet profile data to the second system, wherein the second system is configured to generate content for the pet owner based on the portion of the pet profile data.
17. Determining the portion of the pet profile data associated with the second system is The non-temporary computer-readable medium according to claim 16, comprising identifying the permission data of the pet owner, and determining the portion of the pet profile data based on the second system and the permission data.
18. The non-temporary computer-readable medium according to claim 16, wherein the first dataset includes a recording of the dialogue, and the recording includes one or more of the following: a transcript, an audio recording, a video recording, one or more images, and notes associated with the dialogue.
19. The non-temporary computer-readable medium according to claim 16, wherein the content comprises at least one article and product advertisement identified based on the portion of the pet profile data.
20. The first dataset is received in the first format of the first system, and the instruction is directed to the at least one processor, The at least one processor is further configured to perform a conversion of the first dataset from the first format to the second format, wherein the second format is compatible with a plurality of systems, including the second system. The non-temporary computer-readable medium according to claim 16, wherein updating the pet profile data includes updating the pet profile data associated with the pet based on the converted first dataset.

Description

This application, which cross-references related applications , claims the benefit of priority from U.S. Provisional Application No. 63/493,673, filed on 31 March 2023, which is incorporated herein by reference in its entirety. This disclosure generally relates to systems and methods for providing and collecting data from dialogue sessions, and more specifically, to systems and methods for relating data collected from dialogue sessions between pet professionals and pet owners to pet profiles. Owning a pet inherently involves a substantial burden in creating, managing, and tracking all different types of pet data. Current solutions to alleviate this burden are general, inefficient, and not tailored to the specific needs of pet owners. Furthermore, pet owners may use numerous independent and/or fragmented systems to manage their pets' lives. Consequently, relevant information presented in one setting (e.g., a veterinary clinic) may be lost, forgotten, or unavailable for use in another setting (e.g., a pet content website). Conventional technologies fail to provide a single, personalized centralized location for the data management needs of pet owners and their pets. This disclosure aims to address the issues referenced above. The background descriptions provided herein are intended to provide general context for this disclosure. Unless otherwise indicated herein, the materials contained in this section are not considered prior art or a proposal of prior art. In certain aspects of this disclosure, methods and systems for associating data collected from dialogue sessions between pet professionals and pet owners with pet profiles are disclosed. Several embodiments are directed toward methods performed by at least one processor of a platform. The methods include: receiving a first dataset from a first system, associated with dialogue between pet owners and professionals regarding pet care, hosted via the first system; updating pet profile data associated with a pet based on the first dataset; determining a portion of pet profile data associated with a second system, the portion of which includes the first dataset; and transmitting the portion of pet profile data to the second system, the second system configured to generate content for the pet owner based on the portion of the pet profile data. Another embodiment is directed to a computer system comprising at least one memory storing processor-readable instructions, and at least one processor configured to access the memory and execute the processor-readable instructions, wherein the processor-readable instructions, when executed by the processor, configure the processor to perform multiple functions. These functions include: receiving from a first system a first dataset associated with interactions between pet owners and professionals regarding pet care hosted through the first system; updating pet profile data associated with a pet based on the first dataset; determining a portion of the pet profile data associated with a second system (the portion of the pet profile data includes the first dataset); and transmitting the portion of the pet profile data to the second system, wherein the second system is configured to generate content for the pet owner based on the portion of the pet profile data. Other embodiments of the present disclosure include instructions directed to a non-temporary computer-readable medium that, when executed by at least one processor, configure at least one processor to perform the following actions: receive from a first system a first dataset associated with interactions between pet owners and professionals regarding pet care hosted through the first system; update pet profile data associated with a pet based on the first dataset; determine a portion of pet profile data associated with a second system (the portion of pet profile data including the first dataset); and transmit the portion of pet profile data to the second system, wherein the second system is configured to generate content for the pet owner based on the portion of pet profile data. Please understand that both the general description above and the detailed description below are illustrative and descriptive only, and do not limit the disclosed embodiments. The accompanying drawings, incorporated into this specification and forming part of its configuration, illustrate various exemplary embodiments and, together with the description, serve to explain the principles of the disclosed embodiments. Figure 1 shows an exemplary platform environment according to one or more embodiments.Figure 2 shows exemplary environments for a pet owner profile and a corresponding pet profile according to one or more embodiments.Figure 3A shows a flowchart of an exemplary method according to one or more embodiments.Figure 3B shows a flowchart of an exemplary method according to one or more embodiments.Figure 4 shows a flowchart of an exemplary method according to one or more embodiments.Figure 5 s