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JP-7854889-B2 - Information processing system and information processing method

JP7854889B2JP 7854889 B2JP7854889 B2JP 7854889B2JP-7854889-B2

Inventors

  • 大神 渉
  • 五味 秀仁
  • 日暮 立
  • 神谷 修司

Assignees

  • ＬＩＮＥヤフー株式会社

Dates

Publication Date
20260507
Application Date
20220720

Claims (6)

  1. An information processing system including a store terminal that performs settlement processing for transactions and an information processing device that provides online services to service users, The aforementioned store terminal is An acquisition unit obtains user information regarding the user's interests by sending an inquiry to the information processing device asking whether a user who makes a payment for the transaction at the store is interested in the transaction. Based on user information relating to the user's interests acquired by the acquisition unit, a determination unit determines whether or not the user is interested in the transaction subject to the settlement, and determines a predetermined benefit to be granted to the user based on the determination result. The system includes a granting unit that grants the predetermined benefits determined by the determination unit to the user, The aforementioned information processing device is When the aforementioned inquiry is received from the aforementioned store terminal, a confirmation processing unit performs a confirmation process to determine whether the user is interested in the transaction item based on the usage history of online services associated with the user. As a result of the verification process by the verification processing unit, the user information regarding the user's interests is transmitted to the store terminal, thereby providing the information to the store that made the inquiry. An information processing system characterized by having the following features.
  2. The aforementioned determination unit, The information processing system according to claim 1, characterized in that, based on user information relating to the user's interests , if it is determined that the user is interested in the transaction target, the system determines to grant a predetermined benefit that can be applied at the time of settlement of the transaction target.
  3. The aforementioned determination unit, The information processing system according to claim 1, characterized in that, based on user information relating to the user's interests , if it is determined that the user has no interest in the transaction target, the system decides to grant a predetermined benefit, which can be applied to other settlements made after the settlement of the transaction target.
  4. The aforementioned specified benefits are, The information processing system according to any one of claims 1 to 3, characterized in that it includes coupons usable by the user, discounts on the price corresponding to the transaction item, and dynamic pricing.
  5. The aforementioned attachment unit, The information processing system according to claim 1, characterized in that it grants the predetermined benefits to other users who have a predetermined relationship with the aforementioned user.
  6. An information processing method performed by an information processing system including a store terminal that performs settlement processing for transactions and an information processing device that provides online services to service users , The aforementioned store terminal An acquisition step in which user information regarding the user's interests is obtained by sending an inquiry to the information processing device asking whether a user who makes a payment for the transaction at the store is interested in the transaction; Based on the user information relating to the user's interests obtained in the acquisition step , a determination step is made to determine whether or not the user is interested in the transaction subject to the settlement, and based on the determination result, a predetermined benefit to be granted to the user is determined. The process includes granting the predetermined benefit determined in the determination process to the user, The aforementioned information processing device When the aforementioned inquiry is received from the aforementioned store terminal, a confirmation process is performed to confirm whether the user is interested in the transaction item based on the usage history of the online service associated with the user. As a result of the verification process in the aforementioned verification process, user information regarding the user's interests is transmitted to the store terminal, thereby providing the information to the store that made the inquiry. An information processing method characterized by including

Description

This application relates to an information processing system and an information processing method . In recent years, with the widespread adoption of communication networks, services delivered via these networks have become increasingly common. For example, services are being developed that provide end-users with specific benefits, such as coupons, by distributing them to users who browse e-commerce (EC) sites and purchase goods or services. For example, as a technology for providing benefits to end users, a technology has been proposed in which various coupons are delivered from the server side to the user's terminal device based on the user context indicating the user's status. Japanese Patent Publication No. 2020-201906 Figure 1 is a diagram showing an overview of the information provision process according to an embodiment.Figure 2 is a diagram illustrating an overview of a specific example (part 1) of the information provision process according to the embodiment.Figure 3 is a diagram illustrating an overview of a specific example (part 2) of the information provision process according to the embodiment.Figure 4 is a diagram showing an overview of the benefit-granting process according to the embodiment.Figure 5 is a diagram showing an overview of the reward-granting process according to the embodiment.Figure 6 is a diagram showing an overview of the disclosure setting process according to the embodiment.Figure 7 shows an example of the configuration of a store terminal according to an embodiment.Figure 8 is a diagram showing an overview of the payment history information stored in the payment history storage unit according to this embodiment.Figure 9 is a diagram showing an overview of the user information stored in the user information storage unit according to this embodiment.Figure 10 shows an example of the configuration of an information processing device according to the embodiment.Figure 11 is a diagram showing an overview of the usage history information stored in the history information storage unit according to the embodiment.Figure 12 is a diagram showing an overview of the information regarding disclosure settings stored in the disclosure setting storage unit according to the embodiment.Figure 13 is a flowchart showing an example of the procedure for information provision processing performed by the information processing device according to the embodiment.Figure 14 is a flowchart showing an example of the procedure for the profit-granting process performed by the store terminal according to the embodiment.Figure 15 is a flowchart showing an example of the procedure for reward granting processing performed by the store terminal according to the embodiment.Figure 16 is a diagram illustrating the overview of information processing related to the modified example.Figure 17 shows an example of the configuration of a store terminal according to a modified example.Figure 18 shows an example of the configuration of an information processing device according to a modified example.Figure 19 is a diagram showing an overview of the certification information stored in the certification information storage unit related to the modified example.Figure 20 is a hardware configuration diagram showing an example of a computer that implements the functions of an information processing device and a store terminal according to the embodiment and modified examples. The following describes in detail, with reference to the drawings, the embodiments for implementing the information processing system and information processing method according to the present application (hereinafter referred to as "embodiments"). Note that these embodiments do not limit the information processing system and information processing method according to the present application. Furthermore, each embodiment can be appropriately combined as long as the processing content is not inconsistent. Also, the same parts are denoted by the same reference numerals in each of the following embodiments, and redundant descriptions are omitted. [1. System configuration according to the embodiment] First, the configuration of the information processing system SYS-A according to the embodiment will be described. Figure 1 schematically shows an example of the configuration of the information processing system SYS-A according to the embodiment. As shown in Figure 1, the information processing system SYS-A according to this embodiment includes a user terminal 10, a store terminal 20, a payment server 30, and an information processing device 100. The user terminal 10, store terminal 20, payment server 30, and information processing device 100 are connected to a network N such as the Internet (see, for example, Figures 7 and 10). The user terminal 10, store terminal 20, payment server 30, and information processing device 100 can communicate with each other through the network N. Furthermore, the store terminal 20 and the information processing device 100 can c