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JP-7855416-B2 - Transportation service reservation management device and method

JP7855416B2JP 7855416 B2JP7855416 B2JP 7855416B2JP-7855416-B2

Inventors

  • 上松 健治

Assignees

  • 株式会社デンソーテン

Dates

Publication Date
20260508
Application Date
20220620

Claims (9)

  1. In a reservation management system for transportation services, The system comprises: an information input unit that receives first reservation request information including the usage preference information of a first target person from a first terminal device , and second reservation request information including the usage preference information of a second target person and priority usage fee information from a second terminal device; and a processing unit that performs first reservation processing for the first target person and second reservation processing for the second target person based on the first reservation information and the second reservation information . The aforementioned processing unit, In the second reservation process, if there is no transportation that perfectly matches the second person's desired usage information, a specific process is performed to search for a transportation that satisfies the second person's desired usage information as much as possible and assign it to the second person. If the specific processing is performed in the second reservation processing, an assignment change processing is performed which includes matching processing based on the results of the first reservation processing for multiple first target persons, the usage preference information of the second target persons, and the results of the second reservation processing . In the matching process, from among the multiple first target persons, the first target person who has the right to use a transportation that better satisfies the second target person's usage preferences compared to the transportation assigned to the second target person in the identification process is selected as the actual provider. The reservation management device includes an allocation change process which provides the right to use the transportation allocated to the actual provider in the first reservation process to the second target person , and a settlement process which grants the actual provider consideration based on the priority usage fee.
  2. In the matching process , the processing unit, Based on the results of the first reservation process for each of the multiple first subjects , the usage preference information for each of the multiple second subjects, and the results of the second reservation process for each second subject, one of the multiple first subjects is associated with one of the multiple second subjects . When two or more second targets are associated with a specific first target in the matching process, the processing unit executes a recipient determination process to determine one of the two or more second targets as the recipient, sets the specific first target as the actual provider for the recipient, and provides the recipient with the right to use the transportation allocated to the actual provider in the first reservation process. The reservation management device according to claim 1 , wherein in the process of determining the recipient, the processing unit determines the recipient based on the priority usage fees for each of the two or more second target persons.
  3. The reservation management device according to claim 2, wherein in the matching process, the processing unit identifies the largest priority usage fee among the two or more second target persons, and determines the second target person corresponding to the largest priority usage fee among the two or more second target persons as the provider.
  4. The aforementioned reservation request information for each of the second target persons includes information indicating the degree of preference for priority use of the aforementioned transportation service, The reservation management device according to claim 2 , wherein in the process of determining the recipient, the processing unit determines the recipient based on the priority usage fee and priority preference level for each of the two or more second target persons.
  5. The reservation management device according to claim 4, wherein in the recipient determination process, the processing unit identifies the highest priority usage fee among the two or more second recipients, determines the second recipient corresponding to the highest priority usage fee as the recipient if the total number of second recipients corresponding to the highest priority usage fee is 1, and determines the recipient based on the priority preference of each second recipient corresponding to the highest priority usage fee if the total number of second recipients corresponding to the highest priority usage fee is 2 or more.
  6. The reservation management device according to claim 5, wherein in the recipient determination process, when the second recipient corresponding to the largest priority usage fee consists of a first priority requester and a second priority requester, the processing unit determines the first priority requester as the recipient when the priority preference of the first priority requester is higher than the priority preference of the second priority requester, and the processing unit determines the second priority requester as the recipient when the priority preference of the second priority requester is higher than the priority preference of the first priority requester .
  7. The reservation management device according to any one of claims 1 to 6 , wherein the first subject includes a person who consents to transferring the right to use the transportation allocated to him to another person.
  8. A reservation management device according to any one of claims 1 to 6, wherein in the rights provision process, the processing unit exchanges the right to use the transportation allocated to the actual provider in the first reservation process with the right to use the transportation allocated to the second target person in the second reservation process, thereby providing the right to use the transportation allocated to the actual provider in the first reservation process to the second target person.
  9. In a reservation management method performed by a reservation management device for transportation services, The system includes an information acquisition step of acquiring first reservation request information, including information on the first target person 's desired usage, from a first terminal device , and second reservation request information, including information on the second target person 's desired usage and information on priority usage fees, from a second terminal device, and a processing step of executing a first reservation process for the first target person and a second reservation process for the second target person based on the first reservation information and the second reservation information . In the second reservation process, if there is no transportation that perfectly matches the desired usage information of the second person, a specific process is performed to search for a transportation that satisfies the desired usage information of the second person as much as possible and assign it to the second person. If the specific processing is performed in the second reservation processing, the processing step includes performing an assignment change processing that includes matching processing based on the results of the first reservation processing for multiple first target persons, the usage preference information of the second target persons, and the results of the second reservation processing . In the matching process, from among the multiple first target persons, the first target person who has the right to use a transportation that better satisfies the second target person's usage preferences compared to the transportation assigned to the second target person in the identification process is selected as the actual provider. The aforementioned allocation change process includes a right granting process that provides the right to use the transportation allocated to the actual provider in the first reservation process to the second target person , and a settlement process that grants the actual provider consideration based on the priority usage fee, wherein the reservation management method includes these processes.

Description

This invention relates to a reservation management device and method for transportation services. When using transportation services, users may not always be able to use the service as they wish. For example, when the demand for transportation services exceeds the supply, users may need to wait until a suitable vehicle (such as a taxi) becomes available. Japanese Patent Publication No. 2021-006957 This is a schematic overall configuration diagram of a system according to an embodiment of the present invention.This is a schematic block diagram of a terminal device according to an embodiment of the present invention.This figure shows an embodiment of the present invention, including the internal configuration of a reservation management device, several terminal devices involved in the operation of the system, and the users of each terminal device.This diagram illustrates the relationships between multiple individuals involved in the operation of a system according to an embodiment of the present invention.This is a flowchart illustrating the overall flow of the system according to an embodiment of the present invention.This diagram shows the flow of information in the user registration process according to an embodiment of the present invention.This figure shows the configuration of user registration information and user storage information according to an embodiment of the present invention.This diagram shows the flow of information in the registration process of a provider, according to an embodiment of the present invention.This figure shows the configuration of the provider information and the first type of stored information according to an embodiment of the present invention.This diagram shows the flow of information in the priority usage application process according to an embodiment of the present invention.This diagram shows the configuration of priority request information and second type stored information according to an embodiment of the present invention.This diagram shows the flow of information in the checking process, matching process, and rights granting process according to an embodiment of the present invention.This figure shows how service vehicles are exchanged between a provider and a priority user according to an embodiment of the present invention.This figure shows the configuration of the assignment result information according to an embodiment of the present invention.This diagram shows the flow of information in the results reporting process according to an embodiment of the present invention.This figure shows the configuration of the provided result information according to an embodiment of the present invention.This diagram shows the configuration of the request result information according to an embodiment of the present invention.This figure shows table data relating to member points according to an embodiment of the present invention.This figure shows how symbols are assigned to various types of information corresponding to potential providers, according to an embodiment of the present invention.This figure shows how symbols are assigned to various types of information corresponding to priority users, according to an embodiment of the present invention.This is a sequence diagram showing the operation flow of the system according to a first embodiment belonging to the embodiments of the present invention.This figure shows various information corresponding to the provider and the priority user requester, relating to a first embodiment of the present invention.This is a conceptual diagram of the first to third determination conditions, which determine success or failure in the matching process, relating to a second embodiment of the present invention.This figure shows a fourth embodiment belonging to the embodiments of the present invention, illustrating how two or more priority users are associated with a specific provider.This is a functional block diagram of a reservation management device relating to a seventh embodiment of the present invention. The embodiments of the present invention will be described below with reference to the drawings. In each of the referenced drawings, the same parts are denoted by the same reference numerals, and redundant descriptions of the same parts are generally omitted. Furthermore, for the sake of simplification, in this specification, symbols or reference numerals referring to information, signals, physical quantities, functional parts, circuits, elements, or components may be used, and the names of the information, signals, physical quantities, functional parts, circuits, elements, or components corresponding to those symbols or reference numerals may be omitted or abbreviated. Figure 1 shows a schematic overall configuration diagram of a system SYS according to an embodiment of the present invention. The system SYS comprises a reservation management device 100 and a service provider-side device 200. Figure 1 shows a plurality of terminal de