JP-7855472-B2 - Information processing device, information processing system, and information processing program

JP7855472B2JP 7855472 B2JP7855472 B2JP 7855472B2JP-7855472-B2

Inventors

中西淳
楢崎大輔
澤寛
安齋嘉徳

Assignees

東芝テック株式会社

Dates

Publication Date: 20260508
Application Date: 20220922

Claims (5)

An acquisition unit that acquires order data related to food and beverage orders, A display control unit that displays an image based on the order data in a first area or a second area , depending on whether the order data is first order data relating to a first type of food or beverage order, second order data relating to a second type of food or beverage order, or third order data relating to a third type of food or beverage order. Equipped with, The first type of food and beverage is in-store dining, the second type of food and beverage is delivery, and the third type of food and beverage is a mixed order of in-store dining and takeout. The second order data includes information indicating the delivery time, The display control unit causes the information indicating the delivery time to be displayed in the second area. The display control unit, based on settings in accordance with user instructions, displays an image based on the third order data in the same area as the first order data or the second order data. The image based on the third order data is displayed in a manner that allows it to be identified with the first order data or the second order data displayed in the same area. Information processing device.
The display control unit causes the image based on the order data displayed in the first area or the second area to be displayed in a manner that allows for the identification of the type of food or drink. The information processing apparatus according to claim 1.
If the order data is the second order data, the order data includes identification information specific to the order of the second type of food and beverage. The image based on the aforementioned order data includes the aforementioned identification information, The information processing apparatus according to claim 1.
At least one display unit, An acquisition unit that acquires order data related to food and beverage orders, A display control unit that, depending on whether the order data is first order data relating to a first type of food or beverage order , second order data relating to a second type of food or beverage order, or third order data relating to a third type of food or beverage order, displays an image based on the order data in the first or second area of the at least one display unit, Equipped with, The first type of food and beverage is in-store dining, the second type of food and beverage is delivery, and the third type of food and beverage is a mixed order of in-store dining and takeout. The second order data includes information indicating the delivery time, The display control unit causes the information indicating the delivery time to be displayed in the second area. The display control unit, based on settings in accordance with user instructions, displays an image based on the third order data in the same area as the first order data or the second order data. The image based on the third order data is displayed in a manner that allows it to be identified with the first order data or the second order data displayed in the same area. Information processing system.
On the computer, A function to acquire order data related to food and beverage orders, A display control function that displays an image based on the order data in a first area or a second area , depending on whether the order data is a first order data relating to a first type of food or beverage order, a second order data relating to a second type of food or beverage order, or a third order data relating to a third type of food or beverage order. An information processing program for executing, The first type of food and beverage is in-store dining, the second type of food and beverage is delivery, and the third type of food and beverage is a mixed order of in-store dining and takeout. The second order data includes information indicating the delivery time, The display control function causes the information indicating the delivery time to be displayed in the second area. The display control function, based on settings in accordance with user instructions, displays an image based on the third order data in the same area as the first order data or the second order data. The image based on the third order data is displayed in a manner that allows it to be identified with the first order data or the second order data displayed in the same area. Information processing program.

Description

Embodiments of the present invention relate to an information processing device, an information processing system, and an information processing program. In recent years, the demand for delivery and takeout services has increased in the food and beverage industry, and more and more restaurants are adopting these services. In these restaurants, orders for dine-in, delivery, and takeout are all mixed together, and these orders are displayed and managed together on the kitchen display screens. For delivery and takeout orders, delivery personnel and customers may pick up their items at pre-arranged times, so these orders need to be prioritized. However, because delivery and takeout orders are displayed and managed together with in-store dining orders, it takes staff time to find delivery and takeout orders, which can lead to orders being missed or overlooked. Japanese Patent Publication No. 2016-149057 Figure 1 is a block diagram illustrating an information processing system according to an embodiment.Figure 2 is a block diagram illustrating a store server according to the embodiment.Figure 3 is a diagram illustrating the data structure of order data according to the embodiment.Figure 4 shows an example of an order display image shown on the display according to the embodiment.Figure 5 shows an example of an order image displayed on the display according to this embodiment.Figure 6 shows an example of an order image displayed on the display according to this embodiment.Figure 7 shows an example of a display setting image that is displayed on the display according to the embodiment.Figure 8 shows an example of a slip printed by the printer according to this embodiment.Figure 9 is a flowchart showing an example of the order display process by the store server according to this embodiment.Figure 10 is a flowchart showing an example of the order display update process by the store server according to the embodiment. The following describes several embodiments using the drawings. In each drawing, the same reference numerals are used for identical components whenever possible, and redundant descriptions are omitted. (Example configuration) Figure 1 is a block diagram illustrating an information processing system S. Information processing system S is a system related to food and beverage orders. Information processing system S is a system that acquires food and beverage orders via an external server 3, a POS (Point of Sale) terminal 7, a handheld terminal 8, or a tablet terminal 9, etc., and displays information related to the food and beverage orders on a display 4. The information processing system S includes a store server 1, an external server 3, a display 4, a printer 5, an access point 6, a POS terminal 7, a handheld terminal 8, and a tablet terminal 9. The store server 1, display 4, printer 5, access point 6, and POS terminal 7 are connected to each other via a network 10, allowing for seamless communication. For example, network 10 is a LAN (Local Area Network). Network 10 may include a wireless network or a wired network. The store server 1 and the external server 3 are connected to each other via a network 2, allowing for seamless communication. For example, network 2 is the Internet. Network 2 may include a wireless network or a wired network. Figure 1 illustrates one display 4, but the information processing system S may include multiple displays 4. Figure 1 illustrates one handheld terminal 8, but the information processing system S may include multiple handheld terminals 8. Figure 1 illustrates one tablet terminal 9, but the information processing system S may include multiple tablet terminals 9. Figure 1 illustrates one access point 6, but the information processing system S may include multiple access points 6. Figure 1 illustrates one POS terminal 7, but the information processing system S may include multiple POS terminals 7. The information processing system S may also refer to a system including at least two electronic devices, such as a store server 1 and a display 4. The information processing system S is an example of an information processing system. The store server 1 is an electronic device capable of processing information to manage food and beverage orders. An example configuration of the store server 1 will be described later. The store server 1 is an example of an information processing device. In the following description, "store" or "shop" may be read as "restaurant." External server 3 is an electronic device that collects and processes data. External server 3 communicates freely with store server 1 via network 2. External server 3 receives various data from store server 1 and outputs various data to store server 1. External server 3 manages order data, including store-specific order items obtained from customers' mobile devices, etc. Order data will be described later. In the following explanation, "order" is also referred to as "order." "Item" may be read as "product" or "food/drink."