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JP-7856091-B2 - Information processing device, information processing system, information processing method, and information processing program

JP7856091B2JP 7856091 B2JP7856091 B2JP 7856091B2JP-7856091-B2

Inventors

  • 小澤 萌樹
  • 佐々木 浩一

Assignees

  • ソニーグループ株式会社

Dates

Publication Date
20260511
Application Date
20220302
Priority Date
20210309

Claims (20)

  1. A setting unit sets the number of available vehicle reservation slots for each geographical area and period within a predetermined range, based on past operational data of commercial vehicles within a predetermined range. An information processing device equipped with the following features.
  2. The system further includes a determination unit that, when a user makes a reservation for the aforementioned vehicle, determines whether or not to accept the reservation based on the number of available vehicles for dispatch. The information processing apparatus according to claim 1.
  3. A storage unit that stores past operational data of commercial vehicles within a predetermined range, A setting unit sets the number of vehicles that can be reserved based on the dynamic data for each geographical area within the predetermined range and for each predetermined period, The system includes a determination unit that , when a user makes a reservation for the vehicle, determines whether or not to accept the reservation based on the number of available vehicles for dispatch. Information processing device.
  4. The information processing apparatus according to claim 1 or 2, wherein the setting unit sets the number of available vehicles for dispatch reservations for each geographical area within a predetermined range and for each predetermined period, based on a machine learning model that has learned the relationship between the dynamic data and the number of available vehicles for dispatch reservations.
  5. The information processing device according to any one of claims 1 to 4 , wherein the setting unit sets the number of vehicles that can be reserved for dispatch for each group to which the commercial vehicles belong.
  6. The aforementioned vehicle is a taxi. The information processing device according to any one of claims 1 to 5 , wherein the dynamic data includes data that can identify the number of taxis whose status is vacant for each geographical area and each predetermined period.
  7. The information processing device according to any one of claims 1 to 6 , wherein the setting unit sets the number of vehicles that can be reserved for dispatch based on at least one data of the day of the week and the weather and the dynamic data.
  8. The system further includes a dispatch control unit that searches for a vehicle capable of time-specified dispatch at the reservation date and time and dispatch location indicated by the order data. The information processing device according to claim 2 or 3 , wherein the dispatch control unit instructs the dispatching vehicle to dispatch the vehicle that is available for dispatch for the specified time.
  9. The vehicle dispatch control unit, The vehicle within the search area is instructed to be dispatched at the specified time. In response to the confirmation that the aforementioned time-specified dispatch is possible, the aforementioned time-specified dispatch is confirmed. The information processing device according to claim 8 , wherein if it is not possible to dispatch a vehicle at the specified time, it instructs another vehicle within the search range to dispatch a vehicle at the specified time.
  10. The aforementioned vehicle is a taxi. The information processing apparatus according to claim 8 or 9, further comprising a calculation unit that calculates a taxi fare different from the taxi fare so as to fluctuate based on the relationship between the geographical area and the supply and demand of the taxi for each predetermined period.
  11. The system further includes a settlement unit that processes the payment for the fare of the taxi whose dispatch at the specified time in accordance with the reservation has been confirmed. The information processing apparatus according to claim 10 , wherein the settlement unit, after processing the settlement of the usage fee, processes the settlement of the taxi fare to the drop-off point.
  12. If the settlement unit receives a cancellation of the taxi dispatch between the completion of the taxi dispatch and the reservation date and time, it will process a refund of the usage fee. The information processing device according to claim 11 , wherein the dispatch control unit performs a process to cancel the dispatch of the time specified.
  13. If the settlement unit receives a cancellation of the dispatch from the taxi driver at the dispatch location after a predetermined waiting period has elapsed from the reservation date and time, it will not perform the refund process. The information processing device according to claim 12 , wherein the dispatch control unit performs a process to cancel the dispatch of the time specified.
  14. If the payment unit receives a cancellation from the user who made the reservation between the completion of taxi dispatch and the reservation date and time, it will not perform the refund process. The information processing device according to claim 12 or 13 , wherein the dispatch control unit performs a process to cancel the dispatch of the time specified.
  15. The information processing apparatus according to any one of claims 11 to 14, further comprising a notification unit for notifying the user of at least one of the settlement result of the usage fee and the taxi dispatch result.
  16. The information processing device according to any one of claims 8 to 15, wherein if no vehicle is found in the geographical area that can be dispatched at the specified time, the dispatch control unit searches for a vehicle that can be dispatched at the specified time from other geographical areas based on the number of vehicles that can be reserved for dispatch.
  17. The system comprises an electronic device that moves with a commercial vehicle, and an information processing device capable of communicating with multiple such electronic devices, The aforementioned information processing device is A setting unit sets the number of available vehicle reservation slots for each geographical area and period within a predetermined range , based on past vehicle movement data within that range. An information processing system equipped with the following features.
  18. The system comprises an electronic device that moves with a commercial vehicle, and an information processing device capable of communicating with multiple such electronic devices, The aforementioned information processing device is A storage unit that stores past operational data of the vehicle within a predetermined range, A setting unit sets the number of vehicles that can be reserved based on the dynamic data for each geographical area within the predetermined range and for each predetermined period, When a user makes a reservation for the aforementioned vehicle, a determination unit determines whether or not to accept the reservation based on the number of available vehicles for dispatch, An information processing system equipped with the following features.
  19. Computers Based on past operational data of commercial vehicles within a predetermined range, the number of available vehicle reservations is set for each geographical area and period within the predetermined range , indicating the number of vehicle reservation slots . Information processing methods including
  20. Computers To store past operational data of commercial vehicles within a predetermined range in a memory unit. Based on the dynamic data, the number of vehicles that can be reserved for dispatch is set for each geographical area within the predetermined range and for each predetermined period. When a user makes a reservation for the aforementioned vehicle, the system will determine whether or not to accept the reservation based on the number of vehicles available for reservation. Information processing methods including

Description

This disclosure relates to an information processing device, an information processing system, an information processing method, and an information processing program. Various systems have been proposed for booking commercial vehicles such as taxis. For example, Patent Document 1 discloses a system in which a dispatch management server queries an in-vehicle terminal to determine whether a pickup is possible, and determines that a reservation has been made if the in-vehicle terminal transmits pickup information indicating that a pickup is possible. Patent No. 6295088 This is a diagram illustrating the overview of the information processing system according to the embodiment.This is a diagram illustrating an example of the system configuration of an information processing system according to the embodiment.This is a diagram illustrating an example of a reservation slot in an information processing system according to an embodiment.This figure shows an example of a prediction model for the information processing device according to the embodiment.Figure 4 illustrates an example of estimating the number of available vehicles for dispatch reservations using the prediction model shown.This is a configuration diagram showing an example of the configuration of an electronic device according to the embodiment.This is a configuration diagram showing an example of the configuration of an information processing device according to the embodiment.This figure shows an example of the configuration of a user terminal according to the embodiment.This flowchart shows an example of a setting process performed by the information processing device according to the embodiment.This flowchart shows an example of a determination process performed by the information processing device according to the embodiment.Figure 10 is a flowchart showing an example of the processing procedure for the first reservation management process.This diagram illustrates an example of searching for a taxi that can be dispatched at a specified time.This diagram illustrates an example of fluctuating usage fees.This diagram illustrates an example of determining variable prices based on the relationship between supply and demand.This diagram illustrates one example of how variable charges are determined.Figure 11 is a flowchart illustrating an example of the processing procedure for the second reservation management process.This is a diagram illustrating the reservation operation of the information processing device according to the embodiment.This figure shows an example of notification data in which an information processing device notifies the confirmation of a time-specified vehicle dispatch.This figure shows an example of a screen related to online payments executed by an information processing device.This diagram illustrates another example of how variable charges are determined.This is a hardware configuration diagram showing an example of a computer that implements the functions of an information processing device. The embodiments of this disclosure will be described in detail below with reference to the drawings. In each of the following embodiments, the same parts will be denoted by the same reference numerals, thus omitting redundant descriptions. (Embodiment) [Overview of the Information Processing System According to the Embodiment] Figure 1 is a diagram illustrating the overview of the information processing system according to the embodiment. Figure 2 is a diagram illustrating an example of the system configuration of the information processing system according to the embodiment. Figure 3 is a diagram illustrating an example of the reservation slots of the information processing system according to the embodiment. Figure 4 is a diagram illustrating an example of the prediction model of the information processing device according to the embodiment. Figure 5 is a diagram illustrating an example of estimating the number of available vehicle reservations using the prediction model shown in Figure 4. As shown in Figure 1, the information processing system 1 is a system that processes the dispatch of taxi 2 to user U based on a dispatch request from the user terminal 300 of user U who uses taxi 2. The information processing system 1 has the function of managing the dispatch, reservation, etc. of taxis 2 of one or more taxi companies. Taxi 2 is an example of a commercial vehicle. Commercial vehicles include, for example, various commercial vehicles other than taxis, such as transport vehicles and collection vehicles. As shown in Figures 1 and 2, the information processing system 1 includes, for example, an electronic device 100 and an information processing device 200 mounted on a taxi 2. The electronic device 100 and the information processing device 200 are connected to a network 3. The electronic device 100 and the information processing device 200 are configured to communicate via the network 3 or directly without going through the network 3. Th