JP-7856285-B2 - Information processing device, program

Inventors

• 安部 俊孝
• 伊藤 友紀
• 猪藤 努

Assignees

• 株式会社寺岡精工

Dates

Publication Date

20260511

Application Date

20211228

Claims (5)

1. A means of displaying transaction information to store staff, When setting transaction 1 as an erroneous transaction with incorrect content, a reason receiving means is provided to receive input for the reason why transaction 1 is an erroneous transaction, The system comprises a generation means that generates a correct transaction corresponding to the erroneous transaction for which the reason receiving means has received input of the reason, as a correct transaction in which the error has been corrected in accordance with the erroneous transaction , The display means is an information processing device that displays, in a predetermined manner, on a screen showing a list of transactions, the relationship between an erroneous transaction with a reason received by the reason receiving means and the corresponding correct transaction .
2. A means of displaying transaction information to store staff, When setting transaction 1 as an erroneous transaction with incorrect content, a reason receiving means is provided to receive input for the reason why transaction 1 is an erroneous transaction, The system comprises a generation means that generates a correct transaction corresponding to the erroneous transaction for which the reason receiving means has received input of the reason, as a correct transaction in which the error has been corrected in accordance with the erroneous transaction , The display means is an information processing device that displays side by side the details of an erroneous transaction specified by a predetermined operation and the details of a correct transaction corresponding to that erroneous transaction .
3. It is equipped with a cancellation mechanism that accepts cancellation operations to cancel transactions, The information processing apparatus according to claim 1 or 2, wherein the display means displays the content of the erroneous transaction designated for cancellation and the content of the correct transaction corresponding to the erroneous transaction, in response to the cancellation means receiving a designation of an erroneous transaction to be canceled .
4. A program that enables an information processing device to function as a computer. The aforementioned computer, A means of displaying transaction information to store employees. When setting transaction 1 as an erroneous transaction with incorrect content, a reason receiving means for receiving input on why transaction 1 is an erroneous transaction, A generation means generates a correct transaction corresponding to the erroneous transaction for which the reason receiving means has received input of the reason, as a correct transaction in accordance with the erroneous transaction. To make it function as, The display means displays, in a predetermined manner, on a screen showing a list of transactions, the relationship between the erroneous transaction for which the reason received by the reason receiving means has been attached and the corresponding correct transaction. program.
5. A program that enables an information processing device to function as a computer. The aforementioned computer, A means of displaying transaction information to store employees. When setting transaction 1 as an erroneous transaction with incorrect content, a reason receiving means for receiving input on why transaction 1 is an erroneous transaction, A generation means generates a correct transaction corresponding to the erroneous transaction for which the reason receiving means has received input of the reason, as a correct transaction in accordance with the erroneous transaction. To make it function as, The display means displays side by side the details of the erroneous transaction specified by a predetermined operation and the details of the correct transaction corresponding to that erroneous transaction. program.

Description

This invention relates to an information processing device and a program . A technology is known that allows for the recording of corrections to product registration details when they are modified (see, for example, Patent Document 1). Japanese Patent Application Publication No. 9-190581 This figure shows an example of the overall configuration of the POS system in the first embodiment.This figure shows an example of the installation of a POS terminal in the first embodiment.This figure shows an example of the appearance of a POS terminal in the first embodiment.This figure shows an example of the configuration of a POS terminal in the first embodiment.This figure shows an example of the product registration screen in the first embodiment.This figure shows an example of a screen for handling erroneous transactions in the first embodiment.This figure shows an example of a confirmation screen for the generation of a valid transaction in the first embodiment.This figure shows an example of a product registration screen for generating legitimate transactions in the first embodiment.This figure shows examples of receipts for incorrect transactions and correct transactions in the first embodiment.This figure shows an example of a maintenance screen in the first embodiment.This figure shows an example of a screen for canceling an erroneous transaction in the first embodiment.This figure shows an example of the erroneous transaction list screen in the first embodiment.This figure shows an example of a transaction details confirmation screen in the first embodiment.This figure shows an example of a cancellation confirmation screen in the first embodiment.This figure shows an example of a receipt for canceling an erroneous transaction in the first embodiment.This figure shows an example of transaction history information in the first embodiment.This flowchart shows an example of the accounting procedure performed by a POS terminal in response to an erroneous transaction in the first embodiment.This flowchart shows an example of a processing procedure executed by a POS terminal in the first embodiment in response to the cancellation of an erroneous transaction. <First Embodiment> [Example of POS system configuration] Figure 1 shows an example of the configuration of the POS (Point of Sales) system in this embodiment. The example given is that the store using the POS system in this embodiment is a restaurant. The POS system shown in the figure comprises two POS terminals 20 (an example of an information processing device) installed in the store, one store controller 10, multiple handheld terminals 30, a transaction management device 40, and a relay device 50. The POS terminal 20, store controller 10, handheld terminal 30, and relay device 50 shown in the figure are connected to each other via a LAN (Local Area Network), for example, by wired or wireless connection. The POS terminal 20 processes payments for items ordered by customers, such as menu items, according to the store clerk's instructions. Here, "payment" includes registering items ordered and consumed by the customer in the store, as well as items ordered for takeout, as items to be settled, and then settling the payment for those registered items. The store controller 10 is a higher-level information processing device that manages the POS system in the store. The store controller 10 is installed, for example, in the back room of the store. The store controller 10 manages various information, such as the product master. The store controller 10 appropriately transmits the latest product master to the POS terminal 20. The product master is a file that stores product information such as product identification information (e.g., JAN code), product name (product name, item name), sales price, and discount information for each product. The store controller 10 may obtain a product master reflecting the latest product information from, for example, a server at headquarters, and send it to the POS terminal 20 as appropriate. The handheld terminal 30 is a portable terminal device used by store staff when registering products. The handheld terminal 30 processes product registration for items consumed by customers according to the staff's operation. The handheld terminal 30 is connected to the relay device 50 via wireless communication, such as Wi-Fi or Bluetooth®. The relay device 50 functions as a gateway, relaying signals between the wireless communication network supported by the handheld terminal 30 and the communication network to which the POS terminal 20, store controller 10, handheld terminal 30, and relay device 50 are connected. Upon completion of the product registration process corresponding to a transaction, the handheld terminal 30 associates the card number of the settlement card with the product registration information indicating the product registration result of the product registration process, and transmits it to the transaction management device 40