JP-7856336-B2 - Information processing systems, information processing methods, and programs

JP7856336B2JP 7856336 B2JP7856336 B2JP 7856336B2JP-7856336-B2

Inventors

渡邊裕太

Assignees

株式会社Carjany

Dates

Publication Date: 20260511
Application Date: 20240801

Claims (6)

An information processing system used by a service provider that offers a service to compare multiple cars from multiple manufacturers , Having at least one control unit, The control unit, The system controls the display of a first screen on the user's device for selecting which cars to reserve for comparison, as requested. The first screen is a reservation screen configured to allow selection of information including multiple cars to compare, The aforementioned group of cars to be compared includes cars belonging to the first group and cars belonging to the second group. The vehicles belonging to the first group are those whose vacant vehicle information is managed by the information processing system. The aforementioned vehicle availability information is information about the dates and times when a vehicle can be rented to a user. The vehicles belonging to the second group are those whose vacancy information is managed by the management system of the car dealer that sells the vehicles . Based on the available vehicle information in the information processing system, the available vehicle information in the dealer's management system, and the information selected by the user on the reservation screen, different arrangement processes are executed depending on whether the vehicle to be compared via the first screen belongs to the first group or the second group. The aforementioned arrangement is for a vehicle . If a vehicle belonging to the second group is selected on the first screen, but that vehicle is unavailable, information about a vehicle from the first group that is of the same manufacturer as the vehicle selected is sent to the designated recipient. Information processing system.
The information processing system according to claim 1, The control unit, If it is determined that the car selected for comparison via the first screen belongs to the first group, the system sends the user the availability information for the car, which is identified based on the desired usage period of the car specified by the user and the available car information managed by the information processing system . If it is determined that the car selected for comparison via the first screen belongs to the second group, the availability information of the car, identified based on the desired usage period of the car specified by the user and the vacancy information managed by the dealer's management system, is sent to the user. Information processing system.
The information processing system according to claim 2, The control unit, If it is determined that the car selected via the first screen belongs to the first group, it is determined, based on the availability information, whether the car is available for the period from the desired pick-up date to the desired return date specified by the user, and the result of the determination is sent to the user. If it is determined that the car selected via the first screen belongs to the second group, an inquiry request is sent to the dealer managing the car to inquire whether the car is available for the period from the user's desired pick-up date to the desired return date. The system receives the entered information from the dealer, determines whether the car is available based on the received information, and sends the result of the determination to the user. Information processing system.
An information processing system used by a service provider that offers a service to compare multiple vehicles from multiple manufacturers , Having at least one control unit, The control unit, The system controls the display of a first screen on the user's device for selecting and booking vehicles to compare, as requested. The first screen described above is a reservation screen configured to allow selection of information including multiple vehicles to compare, The aforementioned multiple vehicles to be compared include vehicles belonging to the first group and vehicles belonging to the second group. Vehicles belonging to the first group are vehicles whose availability information is managed by the information processing system. The vehicle availability information refers to the date and time when the vehicle can be rented to a user. Vehicles belonging to the second group are those whose availability information is managed by the vehicle dealer 's management system . Based on the availability information in the information processing system, the availability information in the dealer's management system, and the information selected by the user on the reservation screen, different arrangement processes are executed depending on whether the vehicle to be compared via the first screen belongs to the first group or the second group. The aforementioned arrangements were for transportation . If a vehicle belonging to the second group is selected on the first screen, but that vehicle is unavailable, information guiding the user to a vehicle from the first group that is made by the same manufacturer as the selected vehicle is sent to the designated recipient. Information processing system.
An information processing method performed by an information processing system used by a service provider that offers a service for comparing multiple cars from multiple manufacturers , The system controls the display of a first screen on the user's device for selecting which cars to reserve for comparison, as requested. The first screen is a reservation screen configured to allow selection of information including multiple cars to compare, The aforementioned group of cars to be compared includes cars belonging to the first group and cars belonging to the second group. The vehicles belonging to the first group are those whose vacant vehicle information is managed by the information processing system. The aforementioned vehicle availability information is information about the dates and times when a vehicle can be rented to a user. The vehicles belonging to the second group are those whose vacancy information is managed by the management system of the car dealer that sells the vehicles . Based on the available vehicle information in the information processing system, the available vehicle information in the dealer's management system, and the information selected by the user on the reservation screen, different arrangement processes are executed depending on whether the vehicle to be compared via the first screen belongs to the first group or the second group. The aforementioned arrangement is for a vehicle . If a vehicle belonging to the second group is selected on the first screen, but that vehicle is unavailable, information about a vehicle from the first group that is of the same manufacturer as the vehicle selected is sent to the designated recipient. Information processing methods.
It is a program, Computers, A program for functioning as an information processing system according to any one of claims 1 to 4 .

Description

This invention relates to an information processing system, an information processing method, and a program. One example of a mode of transportation is the automobile. Patent Document 1 discloses a test drive vehicle provision system designed to improve convenience for users who wish to test drive a vehicle. Japanese Patent Publication No. 2003-331176 Figure 1 shows an example of the system configuration of an information processing system.Figure 2 shows an example of the hardware configuration of a server device.Figure 3 shows an example of the hardware configuration of a client device.Figure 4 shows an example of a table for managing vehicle information.Figure 5 is a flowchart (part 1) showing an example of information processing related to vehicle arrangement in an information processing system.Figure 6 is a flowchart (part 2) showing an example of information processing related to vehicle arrangement in an information processing system.Figure 7 shows an example of the generated email text.Figure 8 shows an example of a reservation screen.Figure 9 shows an example of an image data loading screen.Figure 10 is a flowchart showing an example of information processing related to automobile insurance policies.Figure 11 is a flowchart showing an example of the process for setting restrictions on the user's access.Figure 12 is a flowchart showing an example of information processing related to vehicle arrangement in the information processing system of Modification 3. The embodiments of the present invention will be described below with reference to the drawings. The various features shown in the embodiments below are interchangeable. <Embodiment 1> 1. System Configuration Diagram Figure 1 is a diagram showing an example of the system configuration of the information processing system 1000. As shown in Figure 1, the information processing system 1000 includes, as a system configuration, a server device 100, a client device 110, a client device 115, and a client device 140. The server device 100, the client device 110, the client device 115, and the client device 140 are connected to each other via a network 150. The network 150 may include either or both a WAN (Wide Area Network) and/or the Internet. The information processing system 1000 is a system that provides a service allowing users to compare multiple vehicle models from multiple manufacturers. The server device 100 is a device that provides the main functions of the information processing system 1000 and performs the main processing of the embodiments shown below (including the modifications shown below). The client device 110 is a device operated by a staff member at Spot 120. Spot 120 is the location where the permanent vehicle 130 is installed (or parked), and where users pick up and return test drive vehicles. Spot 120 is set up, for example, in a shopping center or a location adjacent to a shopping center. The permanent vehicle 130 is provided (or leased) by a dealer, parked at Spot 120, and its availability information is managed by the information processing system 1000. The permanent vehicle 130 is an example of a vehicle belonging to the first group. The availability information is information on the date and time the vehicle is available for loan to users. A dealer refers to an automobile dealer, a business that retails new and used cars, and especially a sales business that has a special dealership agreement with an automobile manufacturer. However, in this specification, "dealer" includes not only sales businesses but also business premises. For simplification, Figure 1 shows only one spot 120 within the information processing system 1000, but multiple spots may exist within the information processing system 1000. Similarly, for simplification, Figure 1 shows only one permanent vehicle 130 within spot 120, but multiple permanent vehicles may exist within a single spot 120. The client device 115 is a device operated by users of the information processing system 1000. A user of the information processing system 1000 is a person who accesses the website provided by the information processing system 1000 using the client device 115, and registers user information such as name, address, telephone number, email address, and password on the user registration page. The email address is used as the user's user ID. Users access the information processing system 1000 using the client device 115 to make car reservations, receive emails sent from the information processing system 1000, and so on. Hereafter, email will also be simply referred to as "mail." For simplicity, Figure 1 only shows one client device 115 within the information processing system 1000; however, the information processing system 1000 contains as many client devices 115 as there are users of the information processing system 1000. The client device 140 is a device operated by an employee at the dealer 160. In this specification, the dealer 160 has several vehicles as test drive vehic