JP-7856351-B1 - Monitoring and support methods, systems, and programs thereof

JP7856351B1JP 7856351 B1JP7856351 B1JP 7856351B1JP-7856351-B1

Abstract

[Problem] To provide a monitoring support method that allows multiple monitors to quickly and efficiently grasp changes in the condition of the person being monitored, and enables quick and low-burden communication among monitors. [Solution] The monitoring terminal device reads the code associated with the monitoring sensor and associates the sensor identification information with the monitoring SNS ID. Based on the measurement data obtained from the monitoring sensor installed in the home of the person being monitored, the monitoring system determines the condition of the person being monitored, generates a monitoring condition notification message, and sends it to the SNS server. The SNS server 21 sends the message via email to the management operator terminal device 25. [Selection Diagram] Figure 2

Inventors

福間二郎

Assignees

株式会社エーワン

Dates

Publication Date: 20260511
Application Date: 20251022

Claims (5)

A monitoring support method implemented by a monitoring support system managed by a monitoring support provider, using monitoring sensors installed in the home of the person being monitored, The aforementioned monitoring support provider enters into a contract with a management company that manages the home of the person being monitored, and the management company enters into a contract with the person being monitored or the person being monitored. A first step is to receive from the SNS server providing the SNS service the following: the sensor identification information of the monitoring sensor obtained by the monitor's terminal device reading the code associated with the monitoring sensor, the monitor's SNSID which is the monitor's identification information in the SNS service, and the first notification conditions specified by the monitor ; The process of receiving and setting the second notification conditions specified by the aforementioned management company, A second step involves associating the sensor identification information received in the first step with the caregiver's SNSID and storing it in memory, A third step involves receiving measurement data from the monitoring sensor installed in the home of the person being monitored, A fourth step involves determining the condition of the person being monitored based on the measurement data received in the third step and generating a message notifying the person's condition. A fifth step is to push the monitored person status notification message, along with the monitored person's SNS ID stored in memory, to the SNS server when the first notification condition is met . Based on the measurement data, if the second notification condition is met, it is determined that notification is necessary to the management company that manages the home of the person being monitored, and a sixth step is to send a message to the management company. The aforementioned monitoring support system performs this, The first notification condition is that the person being monitored is absent for a first predetermined time or longer, or is in the room but no movement is detected for a second predetermined time or longer. The second notification condition is a condition that is more difficult to satisfy than the first notification condition, which is that the person being monitored is absent for a third predetermined time longer than the first predetermined time, or is in the room but no movement is detected for a fourth predetermined time longer than the second predetermined time. A monitoring support method performed by the aforementioned monitoring support system.
The management company inputs a setting instruction to perform the sixth step collectively for the homes of multiple persons under monitoring. The sixth step is to send a message to the management company regarding the person to be monitored as indicated in the setting instructions. The monitoring support method according to claim 1.
The third step is to receive the measurement data from the monitoring sensor without going through the SNS server, as described in claim 1.
A monitoring support system having means corresponding to each step of the monitoring support method described in claim 1.
A program that causes the monitoring support system to perform each step of the monitoring support method described in claim 1.

Description

This invention relates to a monitoring support method, system, and method used when family members monitor elderly people or others who are indoors. There are monitoring services available to help caregivers, such as children, look after elderly parents living alone. Traditional monitoring services monitor the indoor conditions of parents or other caregivers and send monitoring notifications to each child individually, indicating those conditions. Japanese Patent Publication No. 2025-042913 Figure 1 is a network configuration diagram of the monitoring service system 1 according to the first embodiment of the present invention.Figure 2 is a diagram illustrating the concept and function of the monitoring service system 1 shown in Figure 1.Figure 3 is a diagram illustrating the concept and function of the monitoring service system 1 shown in Figure 1.Figure 4 is a diagram illustrating the concept and function of the monitoring service system 1 shown in Figure 1.Figure 5 is a diagram illustrating the concept and function of the monitoring service system 1 shown in Figure 1.Figure 6 is a diagram illustrating the concept and function of the monitoring service system 1 shown in Figure 1.Figure 7 is a flowchart illustrating the workflow of a monitoring and support service provider before the service begins.Figure 8 is a diagram illustrating the screen operation of the monitoring terminal device 15.Figure 9 is a flowchart illustrating the process of registering a caregiver 5 using the caregiver terminal device 15.Figure 10 is a flowchart illustrating the operation of transmitting measurement data measured by the monitoring sensor 13 to the monitoring server 11.Figure 11 is a flowchart illustrating the operation of notifying the status of the person being monitored.Figure 12 is a flowchart illustrating the inquiry process from the caregiver.Figure 13 is a flowchart illustrating the message sending operation based on a schedule.Figure 14 is a flowchart illustrating the operation of the monitoring server 11 sending a message to the management company.Figure 15 is a functional block diagram of the monitoring server 11 shown in Figure 1.Figure 16 is a diagram illustrating the concept and function of the monitoring service system 1 according to the second embodiment of the present invention. The following describes a monitoring service system according to an embodiment of the present invention. <First Embodiment> Figure 1 is a network configuration diagram of the monitoring service system 1 according to the first embodiment of the present invention. As shown in Figure 1, in the monitoring service system 1, for example, the monitoring server 11, monitoring sensor 13, monitor terminal device 15, and monitored terminal device 17 provide monitoring services while communicating via messenger or other means. The monitoring terminal device 15 is used by the monitor (e.g., a child), and the monitored terminal device 17 is used by the monitored person (e.g., a parent). The SNS server 21's service functions are used for exchanging messages. Figures 2 to 6 are diagrams illustrating the concept and function of the monitoring service system 1 shown in Figure 1. The monitoring service system 1 integrates communication methods. In other words, it centralizes communication with monitoring service providers and provides a platform that makes it easier for children to share information. This improves the efficiency of supervision and reduces the burden on children. In other words, when the monitoring service system 1 satisfies the first notification condition, the monitoring server 11 sends a monitoring status notification message to the monitoring terminal device 15 via SNS message. In parallel with this, when the monitoring service system 1 meets the second notification condition, it sends a message to the management operator via email to the management operator terminal device 25. As shown in Figure 4, the estimater operates the monitoring terminal device 15 to set the first notification condition to the monitoring server 11 via the SNS server 21. As shown in Figure 6, the management operator terminal device 25 sets a second notification condition to the monitoring server 11 in response to the management operator's operation. The management operator terminal device 25 sets the second notification conditions for the homes of multiple monitored individuals collectively on the monitoring server 11. This reduces the burden on the management operator regarding these settings. The setting of the second notification conditions by the management operator is not particularly limited; they may be set to be the same for all contracted individuals, or they may be set individually. When the management operator terminal device 25 receives a message intended for the management operator, it sends a notification or makes a phone call to the monitor terminal device 15 or the monitored person terminal device 17. Furthermore, the management company will co