JP-7856589-B2 - Support devices, programs, and transaction management systems

Inventors

• 井下 武志

Assignees

• 東芝テック株式会社

Dates

Publication Date

20260511

Application Date

20230201

Claims (6)

1. A support device for assisting the input of card information related to credit card payments, An acquisition unit that acquires the transaction amount from a registration device that registers information on the goods to be traded, If the transaction amount acquired by the acquisition unit falls below a threshold, the guidance unit displays a first guidance screen informing the user that all reading methods, including wireless reading of contactless ICs, reading of magnetic tape, and reading by contacting the IC chip, are available for inputting card information. If the transaction amount exceeds the threshold, the guidance unit displays a second guidance screen informing the user that reading of magnetic tape (excluding wireless reading of contactless ICs) and reading by contacting the IC chip are available for inputting card information. A support device equipped with the following features.
2. The support device according to claim 1, wherein when the guidance unit displays the second guidance screen, if card information is entered by wireless reading of a contactless IC, the guidance unit indicates that the input is invalid.
3. The support device according to claim 1, wherein the guidance unit includes on the second guidance screen a notice that contactless IC wireless reading cannot be used for inputting card information.
4. A computer equipped in a support device that assists in the input of card information for credit card payments, An acquisition unit that acquires the transaction amount from a registration device that registers information on the goods to be traded, If the transaction amount acquired by the acquisition unit falls below a threshold, the guidance unit displays a first guidance screen informing the user that all reading methods, including wireless reading of contactless ICs, reading of magnetic tape, and reading by contacting the IC chip, are available for inputting card information. If the transaction amount exceeds the threshold, the guidance unit displays a second guidance screen informing the user that reading of magnetic tape (excluding wireless reading of contactless ICs) and reading by contacting the IC chip are available for inputting card information. A program designed to function as such.
5. A transaction management system including a registration device for registering information on goods subject to transaction, and a support device for assisting in the input of card information related to credit card payments, The aforementioned support device An acquisition unit that acquires the transaction amount from the aforementioned registration device, If the transaction amount acquired by the acquisition unit falls below a threshold, the guidance unit displays a first guidance screen informing the user that all reading methods, including wireless reading of contactless ICs, reading of magnetic tape, and reading by contacting the IC chip, are available for inputting card information. If the transaction amount exceeds the threshold, the guidance unit displays a second guidance screen informing the user that reading of magnetic tape (excluding wireless reading of contactless ICs) and reading by contacting the IC chip are available for inputting card information. A transaction management system equipped with the following features.
6. A computer equipped in a server device that communicates with a POS terminal that accepts transactions and displays the information, and manages the information related to the said transactions, A program to function as a guidance unit that, when the transaction amount of the aforementioned transaction falls below a threshold, displays a first guidance screen on the POS terminal informing the user that all reading methods, including wireless reading of contactless ICs, reading of magnetic tape, and reading by contacting the IC chip, are available for inputting card information; and when the transaction amount exceeds a threshold, displays a second guidance screen on the POS terminal informing the user that reading of magnetic tape (excluding wireless reading of contactless ICs) and reading by contacting the IC chip are available for inputting card information.

Description

Embodiments of the present invention relate to a support device , a program, and a transaction management system . In credit card payment terminals, three reading methods are conventionally available for acquiring credit card information: reading from magnetic tape, reading by contacting an IC chip, and wireless reading of contactless IC chips. In such conventional terminals, a guidance screen is displayed to the operator performing the credit card payment operation, informing them which reading method is being accepted. By the way, if the transaction amount exceeds the limit (for example, the limit is 10,000 yen), obtaining credit information via contactless IC wireless reading is not permitted. However, the conventional guidance screen mentioned above still prompts the user to use contactless IC wireless reading regardless of the transaction amount. Therefore, with conventional terminal devices, if credit information is obtained via contactless IC wireless reading when the transaction amount is below the limit, the user is prompted to use a different reading method. The processing flow described above is undesirable because it involves extra steps, leading to decreased user satisfaction and longer checkout times. Figure 1 is a schematic diagram showing an example configuration of the transaction management system of the first embodiment.Figure 2 is a block diagram showing an example of the main hardware configuration of the registration device.Figure 3 is a block diagram showing an example of the main hardware configuration of an accounting system.Figure 4 is a block diagram showing an example of the functional configuration of the control unit of an accounting device.Figure 5 shows an example of transaction processing by a transaction management system.Figure 6 shows an example of a three-sided waiting screen.Figure 7 shows an example of a two-sided waiting screen.Figure 8 is a schematic diagram showing an example configuration of a transaction management system according to the second embodiment.Figure 9 shows an example of transaction processing by the transaction management system of the second embodiment. (First Embodiment) Embodiments will be described below with reference to the drawings. However, the present invention is not limited to the embodiments described below. For example, in the embodiments described below, the support device is described as an accounting device that receives payment operations in a semi-self-service POS system in which a store clerk performs product registration operations and a customer performs payment operations, but it is not limited to this. For example, the support device in implementation may be an accounting device in which a customer performs payment operations. For example, it may be a self-service POS terminal in which a customer performs product registration and payment operations, or it may be a face-to-face POS terminal in which a store clerk performs product registration operations and a customer performs payment operations in a single accounting device. Alternatively, the support device may be an accounting device in which a store clerk performs payment operations. Furthermore, in the embodiments described below, the registration device performs product registration by registering product information in its own storage unit, but it is not limited to this. The registration device may, for example, register product information in a server device separately managed by the store. More specifically, the registration device may temporarily store the input product identification information and transmit it to the server device, causing the server device to register the product information corresponding to that product identification information. In other words, the registration device may temporarily store (register) product identification information, which is part of the product information. In this specification, "the registration device registers product information" is a concept that includes the registration device registering product information in its own storage unit based on the input product identification information, and also registering it in an external storage device. Figure 1 is a schematic diagram showing an example configuration of the transaction management system 1 according to the first embodiment. The transaction management system 1 comprises a plurality of registration devices 2 and a plurality of accounting devices 3. Each registration device 2 is installed on a counter 5. Next to each accounting device 3, a platform 4 for placing shopping baskets is installed. Each registration device 2 is connected to two accounting devices 3 via a connection interface 6, enabling communication between them. Registration device 2 is operated by store clerk O. Registration device 2 performs registration processing for the goods purchased (transactions) by customer C. The registration process includes product registration and calculation of the transacti