JP-7856610-B2 - Product sales system and its program

JP7856610B2JP 7856610 B2JP7856610 B2JP 7856610B2JP-7856610-B2

Inventors

平松直剛
勝亦元宏

Assignees

東芝テック株式会社

Dates

Publication Date: 20260511
Application Date: 20230822

Claims (6)

Including a sales processing device and a payment machine, The aforementioned sales processing device is A first processing means that processes product sales data of a purchased product based on information about the purchased product entered into an input device. Information transmission means that transmits information relating to the purchased product to the payment machine before receiving an instruction from the input device to complete the input of information relating to the purchased product, An instruction transmission means for transmitting the input termination instruction to the payment machine when the transaction cannot be settled at the time the input termination instruction is received from the input device, and When the input device receives the input termination instruction, if the transaction can be settled, the first settlement means settles the transaction of the sales data processed by the first processing means. Equipped with, The aforementioned payment machine is A second processing means for processing product sales data of the purchased product based on the information relating to the purchased product received from the sales processing device, and A second settlement means that settles the transaction of the sales data processed by the second processing means in response to receiving the input termination instruction from the sales processing device, A product sales system equipped with, The sales processing device and the payment machine are, A missing information detection means for detecting whether or not there are any missing pieces in the information relating to the purchased product transmitted to the payment machine by the information transmission means of the sales processing device , It is equipped with, The aforementioned payment machine is If the missing information detection means detects that there is missing information related to the purchased product, the control means enables the payment by the first payment means of the sales processing device and disables the payment by the second payment means of the payment machine. A product sales system equipped with the following features.
The product sales system according to claim 1, wherein the missing information detection means adds regular information to the information relating to the purchased product transmitted from the sales processing device to the payment machine, and detects that there is a missing piece in the information relating to the purchased product when the regularity of the regular information added to the information relating to the purchased product received by the payment machine is lost.
The product sales system according to claim 1, wherein the missing information detection means detects whether or not there is a missing piece of information related to the purchased product based on the presence or absence of a response signal sent back to the sales processing device when the payment machine receives information related to the purchased product.
The product sales system according to claim 1, wherein the missing information detection means compares the number of times the sales processing device transmits information about the purchased product to the payment machine with the number of times the payment machine receives information about the purchased product, and detects that there is a missing piece of information about the purchased product if they do not match.
The aforementioned sales processing device is If, after detecting that information relating to the purchased product is missing by the missing information detection means, the sales processing device receives the input termination instruction from the input device and it is impossible to settle the transaction, the guidance means will guide the user to settle the transaction by waiting until it becomes possible to do so. The product sales system according to claim 1, further comprising:
Including a sales processing device and a payment machine, The aforementioned sales processing device is A first processing means that processes product sales data of a purchased product based on information about the purchased product entered into an input device. Information transmission means that transmits information relating to the purchased product to the payment machine before receiving an instruction from the input device to complete the input of information relating to the purchased product, An instruction transmission means for transmitting the input termination instruction to the payment machine when the transaction cannot be settled at the time the input termination instruction is received from the input device, and When the input device receives the input termination instruction, if the transaction can be settled, the first settlement means settles the transaction of the sales data processed by the first processing means. Equipped with, The aforementioned payment machine is A second processing means for processing product sales data of the purchased product based on the information relating to the purchased product received from the sales processing device, and A second settlement means that settles the transaction of the sales data processed by the second processing means in response to receiving the input termination instruction from the sales processing device, A product sales system equipped with, The sales processing device and the payment machine computer are, The information transmission means of the sales processing device is configured to function as a missing information detection means for detecting whether or not there are any missing pieces of information relating to the purchased product transmitted to the payment machine. The computer of the aforementioned payment machine If the missing information detection means detects that there is missing information related to the purchased product, the control means enables the payment by the first payment means of the sales processing device and disables the payment by the second payment means of the payment machine. A program designed to function as such.

Description

Embodiments of the present invention relate to a product sales system and its program. For large retail stores such as supermarkets and home improvement stores, there is a two-person sales system. This system consists of an input device operated by a store employee, called a "checker," and a payment device operated by a store employee, called a "cashier." The input device is used to input information about purchased items, such as barcodes attached to the products. The payment device processes the sales data of the purchased items based on the information entered via the input device and settles the transaction with the customer. Because the input and payment devices are separate in the two-person sales system, while processing the payment for the first customer at the payment device, the input device can begin inputting information about the second customer's purchased items. Therefore, it allows for efficient customer service. On the other hand, in recent years, there has been a demand to allow customers to perform the necessary deposit operations themselves, from the perspective of reducing labor costs and preventing the spread of infectious diseases. Even in two-person sales systems, customers are allowed to perform the deposit operations themselves. This eliminates the need for a cashier, thus reducing labor costs. Furthermore, since cashiers do not touch cash or credit cards, it can also serve as a measure against infectious diseases. Japanese Patent Publication No. 2018-152133 Figure 1 is a schematic diagram of the product sales system common to each embodiment.Figure 2 is a block diagram showing the main circuit configuration of the device body in the sales processing system.Figure 3 is a schematic diagram showing the main memory areas formed in the main memory of the sales processing device.Figure 4 is a block diagram showing the main circuit configuration of the payment machine.Figure 5 is a schematic diagram showing the main memory areas formed in the main memory of the payment machine.Figure 6 is a schematic diagram showing the main functional configurations of the input device, sales processing device, and payment machine.Figure 7 is a flowchart showing the essential steps of the first information processing performed by the processor of the sales processing device according to the first business program.Figure 8 is a flowchart showing the essential steps of the first information processing performed by the processor of the sales processing device according to the first business program.Figure 9 is a flowchart showing the essential steps of the first information processing performed by the processor of the sales processing device according to the first business program.Figure 10 is a flowchart showing the essential steps of the first information processing performed by the processor of the sales processing device according to the first business program.Figure 11 is a flowchart showing the essential steps of the second information processing performed by the processor of the sales processing device according to the first business program.Figure 12 is a flowchart showing the essential steps of the third information processing performed by the processor of the sales processing device in accordance with the first business program.Figure 13 is a flowchart showing the essential steps of the fourth information processing performed by the payment machine's processor according to the second business program.Figure 14 is a flowchart showing the essential steps of the fifth information processing that the payment machine's processor executes according to the second business program.Figure 15 shows an example of a registration screen displayed on the touch panel of an input device.Figure 16 shows an example of a registration screen displayed on the input device's display.Figure 17 shows an example of a subplan view displayed on the touch panel of an input device.Figure 18 shows an example of a subplan view displayed on the input device's screen.Figure 19 shows an example of a payment method selection screen displayed on the touch panel of an input device.Figure 20 shows an example of a payment screen displayed on the touch panel of an input device.Figure 21 shows an example of a pop-up displayed on the payment screen of an input device's touch panel while waiting for payment.Figure 22 shows an example of text displayed on the subplan screen of the input device's display while waiting for payment.Figure 23 is an example of a pop-up displayed on the payment screen of the input device's touch panel when payment is possible using the sales processing device.Figure 24 is an example of the text displayed on the subplanar screen of the input device's display when payment is available in the sales processing device.Figure 25 is an example of a pop-up displayed on the payment screen of the input device's touch panel when payment is possible at the payment machine.Figure 26 shows an example of the text displayed on