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KR-102963831-B1 - System, Method and Apparatus for Providing Cleaning Services with Enhanced User Accessibility

KR102963831B1KR 102963831 B1KR102963831 B1KR 102963831B1KR-102963831-B1

Abstract

A cleaning service provision method performed by a first server according to an embodiment of the present invention may include: receiving a cleaning reservation request message for reserving a cleaning performer from a specific user's user device; assigning the cleaning performer among a plurality of cleaning candidates based on the cleaning reservation request message; transmitting a cleaning reservation confirmation message including cleaning performer information to the user device as a response message to the cleaning reservation request message; receiving cleaning result information from the cleaning performer's device; generating a cleaning result report based on the cleaning result information; and transmitting the cleaning result report to the user device through a second server for providing a service different from the first server.

Inventors

  • 채도윤

Dates

Publication Date
20260511
Application Date
20240927

Claims (5)

  1. In a cleaning service provision method performed by a cleaning service server, The operation of receiving a cleaning reservation request message from a specific user's user device in the above cleaning service server to reserve a cleaning performer; An operation in which, in the cleaning service server, a cleaning performer is assigned from among a plurality of cleaning candidates based on the cleaning reservation request message; The operation of transmitting a cleaning reservation confirmation message, including cleaning performer information, from the cleaning service server to the user device as a response message to the cleaning reservation request message; The operation of receiving cleaning result information from the cleaning performer's device in the cleaning service server above; The operation of generating a cleaning result report in the cleaning service server, based on the cleaning result information, including the status of the specific user's space, improvements, and future recommendation plans; and The above cleaning service server includes the operation of transmitting the cleaning result report to the user device through a social network service (SNS) server for providing SNS services. The operation of transmitting the above cleaning result report is, The operation of converting the cleaning result report in the above cleaning service server to conform to the message format of the above SNS service; The operation of transmitting an HTTP (Hyper Text Transfer Protocol) request message from the cleaning service server to the SNS server, the message including identification information of the user associated with the SNS service, an API (Application Programming Interface) key for authentication associated with the SNS service, and the converted cleaning result report; The operation of receiving a response message from the SNS server containing whether transmission was successful or an error code in the cleaning service server; and If a transmission failure is confirmed based on the above response message, the cleaning service server includes the operation of retransmitting the HTTP request message. Method of providing cleaning services.
  2. In claim 1, The above cleaning service server further includes the operation of providing a UI that supports an electronic contract generated according to preset criteria based on the cleaning reservation request message to the user device and the performer device. Method of providing cleaning services.
  3. delete
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  5. In a cleaning service server for providing cleaning services, Communication circuit for communicating with an external device; Memory; and It includes at least one processor connected to the communication circuit and memory above, and The above-mentioned at least one processor is, A cleaning reservation request message for reserving a cleaning performer is received from a specific user's user device, and based on the cleaning reservation request message, the cleaning performer is assigned from among a plurality of cleaning candidates; a cleaning reservation confirmation message including information about the cleaning performer is transmitted as a response message to the cleaning reservation request message; cleaning result information is received from the cleaning performer's device; based on the cleaning result information, a cleaning result report including the status of the specific user's space, improvements, and future recommendation plans is generated; and the cleaning result report is transmitted to the user device through a Social Network Service (SNS) server for providing SNS services. When transmitting the above cleaning result report, the above cleaning result report is converted to conform to the message format of the SNS service, and an HTTP (Hyper Text Transfer Protocol) request message is transmitted to the SNS server including the identification information of the user associated with the SNS service, an API (Application Programming Interface) key for authentication associated with the SNS service, and the converted cleaning result report; a response message is received from the SNS server including whether the transmission was successful or an error code, and if a transmission failure is confirmed based on the response message, the HTTP request message is retransmitted. Cleaning service server.

Description

System, Method and Apparatus for Providing Cleaning Services with Enhanced User Accessibility The present invention relates to a cleaning service provision system, a method, and an apparatus for the same. More specifically, it relates to a cleaning service provision system, a method, and an apparatus for the same for sharing cleaning service-related information with a user immediately in real time. With the advancement of communication technology, various web and app interface-based services are being developed to enable users to easily book and receive desired services, such as cleaning. This shift provides convenience to users and offers service providers efficient operational methods. As these systems evolve, User Experience (UX) and User Interface (UI) are becoming increasingly important. Users sometimes experience difficulties finding the desired service or checking cleaning results while using cleaning service interfaces. In particular, there is a need to provide an easier interface for the digitally marginalized who are not familiar with using applications. Previously, technologies such as cleaning company matching platforms or sending cleaning reports via email have been proposed. FIG. 1 is a drawing for explaining the operating environment of a cleaning service providing system according to one embodiment of the present invention. FIG. 2 is a block diagram showing the configuration of a device according to one embodiment of the present invention. FIG. 3 is a flowchart of a cleaning service provision method according to an embodiment of the present invention. FIG. 4 is a flowchart of a cleaning service provision method according to one embodiment of the present invention. FIG. 5 is a drawing for exemplarily explaining a cleaning service operation method in a cleaning service providing system according to one embodiment of the present invention. FIG. 6 shows a display screen of a cleaning service completion notification message according to one embodiment. Figure 7 shows a screen displaying a cleaning service completion notification message provided via SNS according to one embodiment. Hereinafter, various embodiments of the present invention are described with reference to the accompanying drawings. The present invention is not limited to specific embodiments and should be understood to include various modifications, equivalents, and/or alternatives of the embodiments of the present invention. In connection with the description of the drawings, similar reference numerals may be used for similar components. In this document, expressions such as "have," "can have," "include," or "can include" refer to the existence of the relevant feature (e.g., numerical values, functions, actions, or components, etc.) and do not exclude the existence of additional features. In this document, expressions such as “A or B,” “at least one of A or/and B,” or “one or more of A or/and B” may include all possible combinations of items listed together. For example, “A or B,” “at least one of A and B,” or “at least one of A or B” may refer to cases including (1) at least one A, (2) at least one B, or (3) both at least one A and at least one B. Expressions such as "first," "second," "first," or "second" used in this document may modify various components regardless of order and/or importance, and are used merely to distinguish one component from another without limiting such components. For example, without departing from the scope of rights set forth in this document, the first component may be named the second component, and similarly, the second component may be renamed the first component. As used in this document, the expression "configured to" may be replaced, depending on the context, with, for example, "suitable for," "having the capacity to," "designed to," "adapted to," "made to," or "capable of." The term "configured to" does not necessarily mean "specifically designed to." In this document, terms transmitted or received between the first electronic device(s) and the second electronic device(s), such as “command,” “instruction,” “control information,” “message,” “information,” “data,” “packet,” “data packet,” “intent,” and/or “signal,” may include or refer to humanly perceptible ideas or specific electrical representations (e.g., digital codes/analog physical quantities) without being limited by their expression. It will be obvious to a person skilled in the art to which the invention disclosed in this document pertains that the exemplary expressions listed above may be interpreted in various ways depending on the context in which they are used. In this document, “A is greater than B” means not only simply “A is greater than B” but also includes the meaning “A is equal to or greater than B.” The terms used in this document are used merely to describe specific embodiments and are not intended to limit the scope of other embodiments. Singular expressions may include plural expressions unless the context clearly indica