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KR-102964112-B1 - METHOD AND SYSTEM FOR MANAGING AND CONTROLLING A COMPOSITE DEVICE

KR102964112B1KR 102964112 B1KR102964112 B1KR 102964112B1KR-102964112-B1

Abstract

A system for managing and controlling a multifunction device is disclosed. A system according to one embodiment of the present disclosure includes: a server for controlling and managing a plurality of multifunction devices; and a first terminal device used by a first user who uses a first multifunction device among the plurality of multifunction devices. The server: obtains first usage history data and first status information of the first multifunction device from the first multifunction device; inputs the first usage history data into a first AI model to obtain information regarding a recommended rate plan for the first multifunction device; inputs the first status information into a second AI model to obtain information regarding a first care service required for the first multifunction device; and transmits information regarding the recommended rate plan for the first multifunction device and information regarding the first care service to the first terminal device. The first terminal device may: display a first user interface (UI) screen including the recommended rate plan for the first multifunction device and the first care service.

Inventors

  • 정율기

Dates

Publication Date
20260513
Application Date
20251217

Claims (5)

  1. A server that controls and manages multiple complex devices; and It includes a first terminal device used by a first user utilizing a first complex device among the plurality of complex devices above, and The above server is: Obtaining first usage history data and first status information of the first complex device from the first complex device; Input the above-mentioned first usage history data into a first artificial intelligence (AI) model to obtain information on a recommended rate plan for the above-mentioned first complex device; Input the above-mentioned first state information into a second AI model to obtain information regarding a first care service required for the above-mentioned first complex device; and Transmitting information regarding the recommended rate plan for the first complex device and information regarding the first care service to the first terminal device; The above-mentioned first terminal device is: Displays a first user interface (UI) screen including a recommended rate plan for the first complex device and the first care service, and The first usage history data above includes: the number of color printed pages, the number of black and white printed pages, the number of fax transmissions, and the number of scan usages using the first multifunction device, and The first status information includes: the status of consumables of the first complex device, the power efficiency of the first complex device, and error history that occurred during a predefined time interval, and The above first AI model is: Outputting a usage pattern of the first multifunction device based on the number of color printed pages, the number of black and white printed pages, the number of fax transmissions, and the number of scan usages included in the first usage history data; and Based on the usage pattern of the first complex device, the system is trained to identify a candidate rate plan from among a plurality of rate plan candidates that derives the minimum estimated cost as a recommended rate plan for the first complex device, and The above second AI model is: It is learned to determine whether to provide a consumable replacement service based on whether the remaining amount of each of the plurality of types of consumables of the first complex device is less than a reference value defined for each consumable type; It is learned to determine whether to provide a power mode dynamic control service of the first complex device based on whether the power efficiency of the first complex device is less than a first threshold value; It is learned to identify the type and frequency of errors detected in the first complex device through the above error history, and to output necessary repair services according to the identified type and frequency of errors; and It is learned to output information regarding the first care service including at least one of the above consumable replacement service, the above power mode dynamic control service, and the above repair service, and The above server is: A first vector data is generated by performing embedding on original data corresponding to the first usage history data and the first state information, a first hash value is obtained by applying a predefined hash function to the first vector data, and a first block is generated based on the first hash value; A second vector data is obtained by performing embedding on recommended rate plan information and information regarding the first care service calculated by the first AI model or the second AI model, a second hash value is obtained by applying the predefined hash function to the second vector data, and a second block is generated based on the second hash value; and A system for constructing a database of the first complex device based on blockchain by connecting the second block to the first block.
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  5. In paragraph 1, The first UI screen includes an icon that allows selecting at least one of the consumable replacement service, the power mode dynamic control service, and the repair service. The above power mode dynamic control service is a system that is one of a power saving mode service, a dynamic clock adjustment service, or a function-specific power limit service.

Description

Method and System for Managing and Controlling a Composite Device The present disclosure relates to a technology for managing and controlling complex devices, and more specifically, to a system and method for managing a plurality of complex devices based on status information and operating status of each complex device. Multifunction devices are a general term for multi-purpose equipment that integrates various office processing functions, such as printing, copying, scanning, and faxing, into a single unit. By consolidating multiple independent devices into one, multifunction devices offer the advantages of saving space, reducing costs, and increasing work efficiency in both office and home environments. As the use of such multifunction devices increases, there is a growing trend of utilizing them in a rental format to save on initial purchase costs and reduce maintenance expenses. In other words, rental service providers purchase multifunction devices manufactured and sold by manufacturers, and then offer rental services to users who wish to use the devices. However, as mentioned above, since a multifunction device is hardware in which several independent devices are integrated, the user who leases it must be aware of the usage methods and operation/management status of the various independent devices. However, there may be difficulties in controlling the independent functions of the multifunction device and in understanding and familiarizing oneself with its operation/management status. FIG. 1 is a simplified diagram illustrating a system for managing and controlling a complex device according to one embodiment of the present disclosure. FIG. 2 is a block diagram briefly illustrating the configuration of a server for managing and controlling a complex device according to one embodiment of the present disclosure. FIG. 3 is a flowchart for explaining a method for managing and controlling a complex device according to one embodiment of the present disclosure. The advantages and features of the present disclosure and the methods for achieving them will become clear by referring to the embodiments described below in detail together with the accompanying drawings. However, the present disclosure is not limited to the embodiments disclosed below but may be implemented in various different forms. These embodiments are provided merely to ensure that the disclosure is complete and to fully inform those skilled in the art of the scope of the present disclosure, and the present disclosure is defined only by the scope of the claims. The terms used herein are for describing the embodiments and are not intended to limit the disclosure. In this specification, the singular form includes the plural form unless specifically stated otherwise in the text. As used herein, "comprises" and/or "comprising" do not exclude the presence or addition of one or more other components in addition to the components mentioned. Throughout the specification, the same reference numerals refer to the same components, and "and/or" includes each of the mentioned components and all combinations of one or more thereof. Although terms such as "first," "second," etc., are used to describe various components, they are not limited by these terms. These terms are used merely to distinguish one component from another. Accordingly, the first component mentioned below may be the second component within the technical scope of this disclosure. Unless otherwise defined, all terms used herein (including technical and scientific terms) may be used in a meaning commonly understood by those skilled in the art to which this disclosure pertains. Additionally, terms defined in commonly used dictionaries are not to be interpreted ideally or excessively unless explicitly and specifically defined otherwise. Spatially relative terms such as "below," "beneath," "lower," "above," and "upper" may be used to easily describe the relationship between one component and another, as illustrated in the drawings. Spatially relative terms should be understood as encompassing the different directions of the components during use or operation, in addition to the directions depicted in the drawings. For example, if a component depicted in a drawing is inverted, a component described as being "below" or "beneath" another component may be placed "above" the other component. Therefore, the exemplary term "below" may encompass both the downward and upward directions. Components may also be oriented in other directions, and accordingly, spatially relative terms may be interpreted according to the orientation. In describing the present disclosure, an artificial intelligence model may be composed of a plurality of neural network layers. Each of the plurality of neural network layers has a plurality of weight values and performs neural network operations through operations between the results of operations of a previous layer and the plurality of weights. The plurality of weights possessed b