KR-20260066213-A - CONSULTATION INFORMATION MANAGEMENT SERVER USING LANGUAGE MODEL

KR20260066213AKR 20260066213 AKR20260066213 AKR 20260066213AKR-20260066213-A

Abstract

A counseling information management server using a language model includes a communication unit that receives user information and counseling performance information from a user terminal, a storage unit that stores user information and counseling performance information, and a control unit that provides a counseling information management program to the user terminal for receiving user information and counseling performance information, wherein the control unit includes a counseling information management unit that derives counseling analysis information based on counseling performance information.

Inventors

권경애

Assignees

주식회사 마이카운슬러

Dates

Publication Date: 20260512
Application Date: 20241104

Claims (5)

A communication unit that receives user information and consultation performance information from a user terminal; A storage unit storing the above user information and the above consultation performance information; and A control unit for providing a consultation information management program to the user terminal for receiving the above user information and the above consultation performance information; wherein The above control unit is a counseling information management server that uses a language model including a counseling information management unit that derives counseling analysis information based on the above counseling performance information.
In Article 1, The above counseling information management unit is a counseling information management server that uses a language model to extract conversation information from the above counseling performance information, classify the speaker of the above conversation information, and generate counseling history information.
In Article 1, The above counseling analysis information is a counseling information management server utilizing a language model that includes client analysis information and counselor analysis information.
In Article 1, The above control unit is a counseling information management server using a language model that further includes a matching information management unit that generates recommendation matching information using the above counseling analysis information.
In Article 4, The above matching information management unit further utilizes additional client information and additional counselor information when generating the above recommended matching information, The above additional client information includes the client's psychological state, preferences, counseling purpose, and past counseling experience, and The above additional counselor information is a counseling information management server utilizing a language model that includes the counselor's field of expertise, experience, success stories, and preferred counseling style.

Description

Consultation Information Management Server Using Language Model The present invention relates to a counseling information management system, and more specifically, to a counseling information management server that utilizes a psycho-linguistic model to connect a client and a counselor using psychological counseling results. When a client engages in counseling with a counselor, a large amount of data (audio information, text information, and non-verbal information, etc.) is generated. The counselor comes to understand the client through the process of interpreting and analyzing this large amount of data. However, since the counselor must directly analyze and interpret this large amount of data, it requires a significant amount of time. Counselors must provide personalized counseling by taking into account the client's psychological state. Under existing methods, it takes a significant amount of time to fully grasp a client's complex psychological state and preferences, and to establish a customized treatment plan. Furthermore, since counselors must manage multiple clients simultaneously, it is difficult to allocate sufficient time to each individual client. Furthermore, to match an appropriate counselor based on a client's characteristics or condition, various factors such as the counselor's traits, expertise, experience, and approach must be considered. Comprehensively analyzing these diverse factors requires a significant amount of time. Traditional face-to-face counseling methods face the problem that it is difficult for all clients to access necessary counseling services in a timely manner due to geographical and time constraints. A new approach is needed to reduce the workload of counselors and improve the quality of services. FIG. 1 is a configuration diagram illustrating an exemplary counseling information management system according to an embodiment of the present invention. FIG. 2 is a block diagram illustrating, by way of example, the consultation information management system illustrated in FIG. 1. FIG. 3 is a block diagram exemplarily showing the first user terminal illustrated in FIG. 2. FIG. 4 is a block diagram exemplarily showing the second user terminal illustrated in FIG. 2. Figure 5 is a block diagram exemplarily showing a counseling information management server using the language model illustrated in Figure 2. FIG. 6 is a flowchart illustrating an exemplary method of user registration and authentication using the user information management unit of FIG. 5. FIG. 7 is a flowchart illustrating, in an exemplary manner, the operation method of the program management unit illustrated in FIG. 5. FIG. 8 is a flowchart for exemplarily explaining the operation method of a consultation information management server described with reference to FIG. 1 to 5. Figure 9 is a flowchart illustrating the counseling information provision step of Figure 8 in an exemplary manner. FIG. 10 is a diagram exemplarily showing a user interface appearing on the screen of a first user terminal. FIG. 11 is a diagram exemplarily showing a service page for a client that appears when the counseling center illustrated in FIG. 10 is selected. Figure 12 is a diagram exemplarily showing a counseling service page that appears when the training center illustrated in Figure 10 is selected. Figure 13 is a diagram exemplarily showing a transcript input screen that appears when the AI transcript shown in Figure 10 is selected. In the following, embodiments of the present invention will be described clearly and in detail so that a person skilled in the art can easily practice the present invention. FIG. 1 is a configuration diagram illustrating an exemplary consultation information management system according to an embodiment of the present invention. FIG. 2 is a block diagram illustrating an exemplary consultation information management system illustrated in FIG. 1. FIG. 3 is a block diagram illustrating an exemplary first user terminal illustrated in FIG. 2. FIG. 4 is a block diagram illustrating an exemplary second user terminal illustrated in FIG. 2. FIG. 5 is a block diagram illustrating an exemplary consultation information management server using a language model illustrated in FIG. 2. Referring to FIG. 1, a counseling information management system (1000) may include a first user terminal (1100), a second user terminal (1200), and a counseling information management server (2000) utilizing a language model. The first user terminal (1100) and the second user terminal (1200) may be configured to connect to the counseling information management server (2000) utilizing a language model. In exemplary embodiments, the first user terminal (1100) may be an app-based terminal. For example, the first user terminal (1100) may include a smartphone or a tablet PC. In exemplary embodiments, the second user terminal (1200) may be a web-based terminal. For example, the second user terminal (1200) may include a desktop PC or a laptop PC. In ex