KR-20260066336-A - Method, server and user terminal for providing information related to a live broadcast

KR20260066336AKR 20260066336 AKR20260066336 AKR 20260066336AKR-20260066336-A

Abstract

A method for a server of the present invention to provide information related to a live broadcast comprises the steps of: receiving a first question information related to the live broadcast from a user terminal during the progress of the live broadcast; providing a first answer information regarding the first question information through the live broadcast; reflecting the first question information and the first answer information in the question-answer information—wherein the question-answer information includes a plurality of question information received from a participant terminal of the live broadcast during the progress of the live broadcast and a plurality of answer information regarding the plurality of question information—determining summary information including at least a portion of the question-answer information; and providing the summary information through the live broadcast.

Inventors

강선규

Assignees

주식회사 카카오

Dates

Publication Date: 20260512
Application Date: 20241104

Claims (20)

Regarding the method by which the server provides information related to live broadcasting, A step of receiving first question information related to the live broadcast from a user terminal during the progress of the live broadcast; A step of providing first answer information to the first question information through the above live broadcast; A step of reflecting the above-mentioned first question information and the above-mentioned first answer information in the question-answer information - the above-mentioned question-answer information includes a plurality of question information received from a participant terminal of the above-mentioned live broadcast during the progress of the above-mentioned live broadcast and a plurality of answer information for the above-mentioned question information -; A step of determining summary information including at least some of the above question answer information; and A step comprising providing the summary information through the above live broadcast Method of providing information related to live broadcasts.
In Article 1, The step of receiving the above-mentioned first question information is, A step of receiving question information containing the same content as the first question information from any one of the participant terminals of the live broadcast above; and The method includes the step of receiving answer information regarding question information containing the same content from the operator terminal of the live broadcast through the above live broadcast, and The step of providing the above-mentioned first answer information is, A step of determining the first answer information based on the answer information received from the operator terminal. Method of providing information related to live broadcasts.
In Article 1, The step of receiving the above-mentioned first question information is, The method includes the step of receiving at least one preliminary question information and at least one preliminary answer information related to the live broadcast from the operator terminal of the live broadcast. The step of providing the above-mentioned first answer information is, The step of determining the first answer information based on the at least one prior question information and the at least one prior answer information. Method of providing information related to live broadcasts.
In Article 1, The step of providing the above-mentioned first answer information is, It includes the step of determining the above-mentioned first answer information using an artificial intelligence model, and The above artificial intelligence model determines the first answer information based on the answer information learned from the operator terminal of the live broadcast. Method of providing information related to live broadcasts.
In Article 1, The above question and answer information includes information related to the failure to provide answer information. Method of providing information related to live broadcasts.
In Article 1, The step of determining the above summary information is, A step including determining the above summary information according to a predetermined method related to the question information. Method of providing information related to live broadcasts.
In Article 1, The step of providing the above summary information is, The method includes the step of providing the summary information through an interface displayed in one area of the screen where the live broadcast is transmitted. Method of providing information related to live broadcasts.
In Article 1, The step of providing the above summary information is, A step of receiving action information related to the live broadcast from at least one terminal among the participant terminals of the live broadcast; and The step of providing additional information related to the action information to at least one terminal Method of providing information related to live broadcasts.
In Article 8, A step of determining the intention of the action information based on at least one of the information related to user interaction and transmission of the live broadcast in the above live broadcast; and Based on the above intention, further comprising the step of determining the above additional information Method of providing information related to live broadcasts.
In Article 8, The above action information relates to inputting at least some of the question information included in the above summary information, and The above additional information is information related to viewing the above summary information. Method of providing information related to live broadcasts.
In Article 1, A step of receiving a request from an operator terminal to terminate the live broadcast; The method further includes the step of providing second answer information for the second question information in response to receiving second question information through the above-mentioned terminated live broadcast. The above second answer information is determined based on the above question answer information. Method of providing information related to live broadcasts.
In Article 1, The method further includes the step of providing the summary information through a separate interface associated with the live broadcast in response to receiving a request from an operator terminal to terminate the live broadcast. Method of providing information related to live broadcasts.
In Article 1, A step of receiving a request from an operator terminal to terminate the live broadcast; A step of receiving a request from the operator terminal to start a rebroadcast corresponding to the live broadcast; and The method further includes the step of providing third answer information for the third question information in response to receiving third question information from a participant terminal of the rebroadcast above. The above third answer information is determined based on the above question answer information. Method of providing information related to live broadcasts.
In Article 1, The method further comprises the step of providing at least one of the question-answer information and the summary information to the operator terminal in response to receiving a request from the operator terminal to terminate the live broadcast. Method of providing information related to live broadcasts.
In Article 1, A step of receiving a request from an operator terminal to terminate the live broadcast; and The artificial intelligence model providing answer information in the above live broadcast further includes the step of receiving a request for additional learning regarding the above question answer information. Method of providing information related to live broadcasts.
In Article 15, The step of receiving the request for additional learning mentioned above is, If the artificial intelligence model fails to provide answer information regarding specific question information, the method includes the step of receiving a request for additional learning related to the specific question information from the operator terminal. Method of providing information related to live broadcasts.
In Article 1, The step of providing the above-mentioned first answer information is, The method further includes the step of providing the first answer information through the chat window of the live broadcast in response to the first question information satisfying a predetermined condition. Method of providing information related to live broadcasts.
Memory; and A processor connected to the memory and configured to execute instructions contained in the memory, comprising: The above processor is, A step of receiving first question information related to the live broadcast from a user terminal during the progress of the live broadcast; A step of providing first answer information to the first question information through the above live broadcast; A step of reflecting the above-mentioned first question information and the above-mentioned first answer information in the question-answer information - the above-mentioned question-answer information includes a plurality of question information received from a participant terminal of the above-mentioned live broadcast during the progress of the above-mentioned live broadcast and a plurality of answer information for the above-mentioned question information -; A step of determining summary information including at least some of the above question answer information; and Configured to perform the step of providing the summary information through the above live broadcast A server that provides information related to live broadcasts.
In a method for a user terminal to display information related to a live broadcast, A step of displaying multiple question information transmitted from a participant terminal of a live broadcast; A step of displaying an interface capable of viewing summary information including at least some of the question-answer information in a part of the screen on which the live broadcast is transmitted—the question-answer information is related to the plurality of question information and the plurality of answer information for the plurality of question information—; and A step comprising displaying the summary information in response to acquiring an interaction with the above interface Method for displaying information related to live broadcasts.
Memory; and A processor connected to the memory and configured to execute instructions contained in the memory, comprising: The above processor is, A step of displaying multiple question information transmitted from a participant terminal of a live broadcast; A step of displaying an interface capable of viewing summary information including at least some of the question-answer information in a part of the screen on which the live broadcast is transmitted—the question-answer information is related to the plurality of question information and the plurality of answer information for the plurality of question information—; and Configured to perform the step of displaying the summary information in response to acquiring an interaction with the above interface A user terminal that displays information related to a live broadcast.

Description

Method, server and user terminal for providing information related to a live broadcast The present invention relates to a method for a server to provide information related to a live broadcast. Recently, live broadcasting services have been experiencing significant growth alongside the participation of diverse users. Users watch live broadcasts in real time and seek to communicate by entering various questions related to the broadcast through the chat function. However, there are physical limitations to a live broadcast operator answering a multitude of questions individually in real time while conducting the broadcast, and this problem becomes even more severe as the number of users increases. Consequently, there is a growing need for live broadcast operators to implement a feature that automatically provides answers to a large number of questions. However, there are several challenges in providing such automatic response functions. Specifically, user-inputted questions can be highly diverse and complex, making it difficult to accurately understand and categorize them. Furthermore, providing appropriate and accurate answers requires a proper grasp of the context, and relying solely on pre-prepared responses makes it difficult to enhance user satisfaction. Therefore, to solve these problems, a new technological approach is required to more efficiently understand user questions and provide appropriate answers. In particular, a system is needed that can accurately analyze user questions, identify their intent, and provide suitable responses in real time. FIG. 1 is a diagram illustrating an example of a network environment according to one embodiment of the present invention. FIG. 2 is a flowchart illustrating a method for a server of the present invention to provide summary information through live broadcasting. FIGS. 3 to 6 illustrate a screen in which a user terminal according to an embodiment of the present invention displays question and answer information through a live broadcast. FIG. 7 is a flowchart illustrating various steps performed by the server of the present invention after a live broadcast ends. FIGS. 8 to 10 illustrate a screen displaying question and answer information performed by a user terminal according to an embodiment of the present invention after a live broadcast has ended. FIG. 11 is a flowchart illustrating a method for a user terminal of the present invention to provide summary information through live broadcasting. Hereinafter, embodiments disclosed in this specification will be described in detail with reference to the attached drawings. Identical or similar components regardless of drawing symbols are assigned the same reference number, and redundant descriptions thereof will be omitted. Furthermore, in describing the embodiments disclosed in this specification, if it is determined that a detailed description of related prior art could obscure the essence of the embodiments disclosed in this specification, such detailed description will be omitted. Terms including ordinal numbers, such as first, second, etc., may be used to describe various components, but said components are not limited by said terms. These terms are used solely for the purpose of distinguishing one component from another. A singular expression includes a plural expression unless the context clearly indicates otherwise. In this application, each step described may be performed regardless of the order listed, except where it must be performed in the order listed by a particular causal relationship. In this application, terms such as “comprising” or “having” are intended to specify the existence of the features, numbers, steps, actions, components, parts, or combinations thereof described in the specification, and should be understood as not precluding the existence or addition of one or more other features, numbers, steps, actions, components, parts, or combinations thereof. The present invention will be described below with reference to the attached drawings. FIG. 1 is a diagram illustrating an example of a network environment according to one embodiment of the present invention. A network environment according to one embodiment of the present invention illustrated in FIG. 1 may include a server (10) and a user terminal (20). The user terminal (20) may include at least one user terminal (20) connected to the server (10) via a network. In FIG. 1, the user terminal (20) is illustrated as an example of a user terminal. The user terminal (20) means a terminal that is used by the user logging in with the user's account registered on the server (10). Hereinafter, for the convenience of explanation, the user terminal (20) is described as a user terminal that displays additional information related to source content. However, the functions that can be performed according to the user terminal (20) in this manner are not specified or limited. The network is not limited to a specific communication method and may include n