US-12619338-B2 - Processing system having a machine learning engine for providing a selectable item availability output

US12619338B2US 12619338 B2US12619338 B2US 12619338B2US-12619338-B2

Abstract

Aspects of the disclosure relate to enhanced selectable item availability processing systems with improved content and configuration update capability and enhanced selectable item availability output determinations. A computing platform may receive a selectable item availability configuration output comprising a configuration update to the selectable item availability output and a selectable item availability content output comprising a content update to the selectable item availability output. Based on the selectable item availability configuration output and the selectable item availability content output, the computing platform may generate an updated selectable item availability output. The computing platform may receive a request to access the selectable item availability output. The computing platform may generate one or more commands to cause display of the updated selectable item availability output and may send, to a user device, the updated selectable item availability output along with the one or more commands.

Inventors

Salvador Lopez
Dean Krieter
Pavan Neelakanthana Gouda
Vikram Narra

Assignees

ALLSTATE INSURANCE COMPANY

Dates

Publication Date: 20260505
Application Date: 20230413

Claims (17)

1 . A system comprising: at least one processor; a selectable item availability generation computing platform; a display communicatively coupled to the at least one processor; and memory storing computer-readable instructions that, when executed by the at least one processor, cause the system to: receive, using a first user interface that is displayed on the display, a first user input indicating a first request to access a selectable item availability output, the first user input comprising user data received via the first user interface, and the request to access a selectable item availability output comprising the user data; send, via a first wireless data connection, the first request to access the selectable item availability output, wherein when the first request is received by the selectable item availability generation computing platform, the selectable item availability generation computing platform generates an updated selectable item availability output; display, in a second user interface that is displayed on the display subsequently to the first user interface, the updated selectable item availability output received from the selectable item availability generation computing platform according to one or more commands, the updated selectable item availability output displayed in the second user interface comprising a displayed image based on the user data, which was input using the first user interface; receive a second user input, wherein the second user input comprises personal information related to the updated selectable item availability output; generate one or more commands to cause display of the updated selectable item availability output; send, via the first wireless data connection, the second user input, wherein when received by the selectable item availability generation computing platform, the selectable item availability generation computing platform generates a selectable item availability result; and display the selectable item availability result received from the selectable item availability generation computing platform on the display according to one or more commands, wherein the selectable item availability result is generated by the selectable item availability generation computing platform using at least one machine learning algorithm, the machine learning algorithm performing a comparison of the first user input and/or the second user input to contents of a database containing previous selectable item availability inputs, wherein the selectable item availability result is associated with the previous selectable item availability inputs when the comparison results in a match that exceeds a predetermined threshold.
2 . The system of claim 1 , wherein the selectable item availability output is an online tool for purchasing insurance products, and the displayed image is a background image associated with the insurance products or a representation of an item associated with the insurance products.
3 . The system of claim 1 , wherein the memory stores additional computer-readable instructions that, when executed by the at least one processor, further cause the system to: receive, via the first wireless data connection, from the selectable item availability generation computing platform, a user interface design, wherein the user interface design is generated according to the first user input.
4 . The system of claim 1 , wherein the selectable item availability generation computing platform configured to receive requests to access selectable item availability outputs, ingest one or more user inputs, to generate selectable item availability outputs, and to generate selectable item availability results.
5 . The system of claim 1 , wherein the updated selectable item availability output may be a series of one or more prompts requesting user data for a purpose of determining insurance rates.
6 . The system of claim 1 , wherein the display is integrated into one of a desktop computer, laptop, mobile phone, smartphone, or tablet.
7 . A method comprising: receiving, using a first user interface that is displayed on a display of a user device, a first user input indicating a first request to access a selectable item availability output, the first user input comprising user data entered via the first user interface, and the request to access a selectable item availability output comprising the user data; sending, via a first wireless data connection, the first request to access the selectable item availability output, wherein when the first request is received by a selectable item availability generation computing platform, the selectable item availability generation computing platform generates an updated selectable item availability output; displaying, in a second user interface that is displayed on the display subsequently to the first user interface, the updated selectable item availability output on the user interface according to one or more commands, the updated selectable item availability output displayed in the second user interface including a displayed image based on the user data, which was input using the first user interface; receiving a second user input, wherein the second user input comprises personal information related to the updated selectable item availability output; sending, via the first wireless data connection, the second user input, wherein when received by the selectable item availability generation computing platform, the selectable item availability generation computing platform generates a selectable item availability result; receiving, via the first wireless data connection, from the selectable item availability generation computing platform, the selectable item availability result and one or more commands to cause display of the selectable item availability result; and displaying the selectable item availability result on the user interface, wherein the selectable item availability result is generated by the selectable item availability generation computing platform using at least one machine learning algorithm, the machine learning algorithm performing a comparison of the first user input and/or the second user input to contents of a database containing previous selectable item availability inputs, wherein the selectable item availability result is associated with the previous selectable item availability inputs when the comparison results in a match that exceeds a predetermined threshold.
8 . The method of claim 7 , wherein the selectable item availability output is an online tool for purchasing insurance products, and the displayed image is a background image associated with the insurance products or a representation of an item associated with the insurance products.
9 . The method of claim 7 , further comprising: receiving, via the first wireless data connection, from the selectable item availability generation computing platform, a user interface design, wherein the user interface design is generated according to the first user input.
10 . The method of claim 7 , wherein the selectable item availability generation computing platform configured to receive requests to access selectable item availability outputs, ingest one or more user inputs, to generate selectable item availability outputs, and to generate selectable item availability results.
11 . The method of claim 7 , wherein the updated selectable item availability output may be a series of one or more prompts requesting user data for a purpose of determining insurance rates.
12 . The method of claim 7 , wherein the display is integrated into one of a desktop computer, laptop, mobile phone, smartphone, or tablet.
13 . A non-transitory, computer readable medium storing computer executable instructions, which when executed by a processor, cause a system to: receive, using a first user interface that is displayed on a display of a user device, a first user input indicating a first request to access a selectable item availability output, the first user input comprising user data entered via the first user interface, and the request to access a selectable item availability output comprising the user data; send, via a first wireless data connection, the first request to access the selectable item availability output, wherein the first request is received from a first user input, and wherein when the first request is received by a selectable item availability generation computing platform, the selectable item availability generation computing platform generates an updated selectable item availability output; receive, via the first wireless data connection, from the selectable item availability generation computing platform, the updated selectable item availability output and one or more commands to cause display of the updated selectable item availability output; display, in a second user interface that is displayed on the display subsequently to the first user interface, the updated selectable item availability output on the user interface, the updated selectable item availability output displayed in the second user interface including a displayed image based on the user data, which was input using the first user interface; send, via the first wireless data connection, a second user input comprised of at least personal information related to the updated selectable item availability output, wherein when received by the selectable item availability generation computing platform, the selectable item availability generation computing platform generates a selectable item availability result; receive, via the first wireless data connection, from the selectable item availability generation computing platform, the selectable item availability result and one or more commands to cause display of the selectable item availability result; and display the selectable item availability result on the user interface, wherein the selectable item availability result is generated by the selectable item availability generation computing platform using at least one machine learning algorithm, the machine learning algorithm performing a comparison of the first user input and/or the second user input to contents of a database containing previous selectable item availability inputs, wherein the selectable item availability result is associated with the previous selectable item availability inputs when the comparison results in a match that exceeds a predetermined threshold.
14 . The non-transitory, computer readable medium of claim 13 , wherein the selectable item availability output is an online tool for purchasing insurance products, and the displayed image is a background image associated with the insurance products or a representation of an item associated with the insurance products.
15 . The non-transitory, computer readable medium of claim 13 storing further instructions, that when executed by the processor, cause the one or more processors to: receive, via the first wireless data connection, from the selectable item availability generation computing platform, a user interface design, wherein the user interface design is generated according to the first user input.
16 . The non-transitory, computer readable medium of claim 13 , wherein the selectable item availability generation computing platform configured to receive requests to access selectable item availability outputs, ingest one or more user inputs, to generate selectable item availability outputs, and to generate selectable item availability results.
17 . The non-transitory, computer readable medium of claim 13 , wherein the updated selectable item availability output may be a series of one or more prompts requesting user data for a purpose of determining insurance rates.

Description

CROSS-REFERENCE TO RELATED CASES This application is a continuation of and claims priority to application Ser. No. 16/118,569, entitled PROCESSING SYSTEM HAVING A MACHINE LEARNING ENGINE FOR PROVIDING A SELECTABLE ITEM AVAILABILITY OUTPUT, filed Aug. 31, 2018, which is a continuation-in-part of application Ser. No. 15/947,102, entitled PROCESSING SYSTEM HAVING A MACHINE LEARNING ENGINE FOR PROVIDING A SELECTABLE ITEM AVAILABILITY OUTPUT, filed Apr. 6, 2018. Each of these applications is incorporated by reference in its entirety herein. BACKGROUND Aspects of the disclosure relate to enhanced processing systems, for providing a selectable item availability output, with improved content and configuration modification capabilities and selectable item availability output determination capabilities. In particular, one or more aspects of the disclosure relate to selectable item availability generation platforms that utilize selectable item availability configuration and content outputs to improve efficiency of selectable item availability content and configuration updates and to facilitate selectable item availability transactions. Because many organizations and individuals rely on portals as a method for purchasing products, maintaining purchasing efficiency for users and maintaining content and configuration update efficiency for organizations is important. In many instances, however, it may be difficult to quickly update and revise content and configurations of these portals without recoding the portal. In addition, in many instances, it may it may be difficult for users to purchase multiple products without entering the same personal information multiple times. SUMMARY Aspects of the disclosure provide effective, efficient, scalable, and convenient technical solutions that address and overcome the technical problems associated with optimizing the performance of switchboard output control computing platforms, content output control computing platforms, and selectable item availability generation computing platforms, along with the information that such systems may maintain, using switchboard output control, content output control, and selectable item availability generation techniques. In accordance with one or more arrangements discussed herein, a computing platform having at least one processor, a communication interface, and memory may establish, with a user device, a first wireless data connection. The computing platform may receive, from the user device and via the first wireless data connection, a request to access a selectable item availability output. The computing platform may generate one or more commands to cause display of the selectable item availability output. The computing platform may send, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information. The computing platform may receive, from a switchboard output control computing platform, a selectable item availability configuration output comprising a configuration update to the selectable item availability output. The computing platform may receive, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output. The computing platform may generate, via machine learning algorithms and datasets, based on the selectable item availability configuration output, and based on the selectable item availability content output, an updated selectable item availability output. The computing platform may receive, from the user device and via the first wireless data connection, a second request to access the selectable item availability output. The computing platform may generate one or more commands to cause display of the updated selectable item availability output. The computing platform may send, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability outputs. In some arrangements, the computing platform may establish, with the switchboard output control computing platform, a second wireless data connection. The computing platform may establish, with the content output control computing platform, a third wireless data connection. In some examples, the selectable item availability configuration output may be received via the second wireless data connection and the selectable item availability content output may be received via the third wireless data connection. In some arrangements, the selectable item availability configuration output may comprise an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question. In some examples, the selectable item ava