US-12626286-B2 - Information processing apparatus, information processing method, and computer readable recording medium

US12626286B2US 12626286 B2US12626286 B2US 12626286B2US-12626286-B2

Abstract

An information processing apparatus acquires face image data of a passenger who has disembarked from an aircraft, and acquires flight information corresponding to the face image data acquired by an image capture device from a storage device in which flight information of the passenger and the face image data of the passenger are stored in association with each other in advance. It is determined based on the acquired flight information whether the passenger is a transit passenger. Sightseeing area information regarding the sightseeing area of the tour is acquired, and if the passenger is a transit passenger, a tour based on the sightseeing area information and flight information is searched for. The information of the searched-for tour is displayed on display devices.

Inventors

Masanori Kobayashi
Akihiko Ichikawa

Assignees

NEC CORPORATION

Dates

Publication Date: 20260512
Application Date: 20231116

Claims (8)

1 . An information processing apparatus comprising: at least one memory storing instructions; and at least one processor configured to execute the instructions to: acquire, from a camera of a digital signage installed at an airport, biological information of a plurality of passengers who have disembarked from an aircraft and are in front of the digital signage, the biological information comprising a face image; acquire flight information corresponding to the acquired biological information from a storage device in which the flight information of a passenger and the biological information of the passenger are stored in association with each other in advance; determine, based on the acquired flight information, a number of re-boarding passengers among the plurality of passengers in front of the digital signage and a first nationality ratio of the plurality of passengers in front of the digital signage, and connection time information for the re-boarding passengers; select, based on the number of re-boarding passengers and the first nationality ratio and the connection time information, one or more candidate sightseeing areas; receive a second nationality ratio and congestion information of the one or more candidate sightseeing areas, the congestion information being calculated based on number of transactions using a facial recognition on image data captured by a camera respectively installed in the candidate sightseeing areas; determine, based on the number of re-boarding passengers and the first nationality ratio and the second nationality ratio and the connection time information and the congestion information, one or more sightseeing areas; and display, on a display of the digital signage, the determined one or more sightseeing areas.
2 . The information processing apparatus according to claim 1 , wherein, the at least one processor is further configured to execute the instructions to: search for a tour in which the passenger can participate using the congestion information and the flight information if the passenger is a re-boarding passenger; and display information of the searched-for tour on the display of the digital signage.
3 . The information processing apparatus according to claim 2 , wherein, the at least one processor is further configured to execute the instructions to: select only tours in which the congestion information is equal to or less than a predetermined value from among searched tours, display information of the selected tour on the display of the digital signage.
4 . The information processing apparatus according to claim 2 , select only tours in which the congestion information is equal to or more than a predetermined value from among searched tours, display information of the selected tour on the display of the digital signage.
5 . The information processing apparatus according to claim 2 , wherein, the at least one processor is configured to execute the instructions to: acquire weather information of a sightseeing area of the tour, use the weather information in addition to the degree of congestion and the flight information to search for a tour in which the passenger can participate.
6 . The information processing apparatus according to claim 1 , wherein, the at least one processor configured to execute the instructions to: detect human faces through the facial recognition in the image data captured by the camera installed at the respective candidate sightseeing areas and calculate the number of people detected per visual field of the camera as the congestion information of a sightseeing area of the tour.
7 . An information processing method comprising: acquiring, from a camera of a digital signage installed at an airport, biological information of a plurality of passengers who have disembarked from an aircraft and are in front of the digital signage, the biological information comprising a face image; acquiring flight information corresponding to the acquired biological information from a storage device in which the flight information of a passenger and the biological information of the passenger are stored in association with each other in advance; determining, based on the acquired flight information, a number of re-boarding passengers among the plurality of passengers in front of the digital signage and a first nationality ratio of the plurality of passengers in front of the digital signage, and connection time information for the re-boarding passengers; select, based on the number of re-boarding passengers and the first nationality ratio and the connection time information, one or more candidate sightseeing areas; receive a second nationality ratio and congestion information of the one or more candidate sightseeing areas, the congestion information being calculated based on number of transactions using a facial recognition on image data captured by a camera respectively installed in the candidate sightseeing areas; determine, based on the number of re-boarding passengers and the first nationality ratio and the second nationality ratio and the connection time information and the congestion information, one or more sightseeing areas; and display, on a display of the digital signage, the determined one or more sightseeing areas.
8 . A non-transitory computer readable recording medium that includes a program recorded thereon, the program including instructions that cause a computer to carry out: acquiring, from a camera of a digital signage installed at an airport, biological information of a plurality of passengers who have disembarked from an aircraft and are in front of the digital signage, the biological information comprising a face image; acquiring flight information corresponding to the acquired biological information from a storage device in which the flight information of a passenger and the biological information of the passenger are stored in association with each other in advance; determining, based on the acquired flight information, a number of re-boarding passengers among the plurality of passengers in front of the digital signage and a first nationality ratio of the plurality of passengers in front of the digital signage, and connection time information for the re-boarding passengers; selecting, based on the number of re-boarding passengers and the first nationality ratio and the connection time information, one or more candidate sightseeing areas; receiving a second nationality ratio and congestion information of the one or more candidate sightseeing areas, the congestion information being calculated based on number of transactions using a facial recognition on image data captured by a camera respectively installed in the candidate sightseeing areas; determining, based on the number of re-boarding passengers and the first nationality ratio and the second nationality ratio and the connection time information and the congestion information, one or more sightseeing areas; and displaying, on a display of the digital signage, the determined one or more sightseeing areas.

Description

CROSS REFERENCE TO RELATED APPLICATIONS This application is a continuation of U.S. application Ser. No. 17/635,554 filed Feb. 15, 2022, which is a National Stage of International Application No. PCT/JP2020/10953 filed Mar. 12, 2020, the contents of all of which are incorporated herein by reference in their entirety. TECHNICAL FIELD The present invention relates to an information processing apparatus, an information processing method, and a computer readable recording medium. BACKGROUND ART Many display devices that display various types of information are installed in airport facilities. The display devices display flight information of an aircraft, information regarding airport facilities, information regarding a transportation system operating at the airport, and the like. If such a display device can display service contents suitable for individual passengers, each passenger can obtain a high degree of satisfaction. In view of this, as in Patent Document 1, a technique for displaying suitable information according to the user has been proposed. In Patent Document 1, attribute information (age, etc.) of a person is acquired from a captured face image of the person, and recommended products based on the attribute information are displayed. LIST OF RELATED ART DOCUMENTS Patent Document Patent Document 1: Japanese Patent Laid-Open Application No. 2019-8375 SUMMARY OF INVENTION Problems to be Solved by the Invention Incidentally, in the case of an airport, and in particular, a hub airport, passengers stay at the airport for a long time due to aircraft transfer or the like in some cases. In this case, some passengers participate in tours at airports where they disembark for a transfer. By displaying information regarding the tour being held on the display device, it is possible to increase the degree of satisfaction of such passengers during their stay at the airport. However, as in Patent Document 1, even if a tour based on attributes of each passenger is selected and the passenger participates in the tour, the passenger may not be satisfied with the tour depending on the status of the destination of the tour. In view of this, one example of an object of the present invention is to provide an information processing apparatus, an information processing method, and a computer readable recording medium that proposes an optimum tour for a passenger who has disembarked from an aircraft. Means for Solving the Problems In order to achieve the above-described object, an information processing apparatus in one aspect of the present invention includes: a biological information acquisition unit configured to acquire biological information of a passenger who has disembarked from an aircraft;a flight information acquisition unit configured to acquire flight information corresponding to the acquired biological information from a storage device in which the flight information of the passenger and the biological information of the passenger are stored in association with each other in advance;a passenger determination unit configured to determine, based on the acquired flight information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft;a sightseeing area information acquisition unit configured to acquire sightseeing area information regarding a sightseeing area of a tour;a tour search unit configured to search for a tour in which the passenger can participate based on the sightseeing area information and the flight information if the passenger is a re-boarding passenger; anda display control unit configured to display information of the searched-for tour on a display device. Also, in order to achieve the above-described object, an information processing method in one aspect of the present invention includes: a step of acquiring biological information of a passenger who has disembarked from an aircraft;a step of acquiring flight information corresponding to the acquired biological information from a storage device in which flight information of the passenger and the biological information of the passenger are stored in association with each other in advance;a step of determining, based on the acquired flight information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft;a step of acquiring sightseeing area information regarding a sightseeing area of a tour;a step of searching for a tour in which the passenger can participate based on the sightseeing area information and the flight information if the passenger is a re-boarding passenger; anda step of displaying information of the searched-for tour on a display device. Furthermore, in order to achieve the above-described object, a computer readable recording medium of an aspect of the present invention includes a program recorded thereon, the program including instructions that cause a computer to carry out: a step of acquiring biological information of a passenger wh