US-20230284004-A1 - SYSTEMS AND METHODS FOR IDENTIFYING AND ACTIVATING EMERGENCY RESPONSE ASSETS

Abstract

Described herein are systems, devices, methods, and media for activating emergency response assets in response to emergency alerts.

Inventors

• PELLEGRINI WILLIAM
• KING-BERKMAN HIRSCH MEIR
• HAMLIN ALEXANDER MORGAN
• UNNIKRISHNAN KRISHNAKUMAR
• CHOI JEE YOON
• MAHONEY GABRIEL CHARLES

Assignees

• RAPIDSOS INC

Dates

Publication Date

20230907

Application Date

20221228

Priority Date

20200403

Claims (20)

1. 1 - 20 . (canceled)
2. 21 . A method for determining the availability of an emergency response asset, the method comprising: providing an emergency response application to an emergency service provider, the emergency response application comprising a graphical user interface comprising a list of incidents and an interactive map; receiving information regarding an emergency response asset, the information regarding the emergency response asset comprising a geofence associated with the emergency response asset; determining that an incident location associated with an incident from the list of incidents and displayed within the interactive map falls within the geofence associated with the emergency response asset; and displaying a visual indication, within the interactive map, that the emergency response asset is available for the incident.
3. 22 . The method of claim 21 , further comprising: receiving an emergency alert comprising an emergency location; displaying the emergency location as the incident location within the interactive map; and transmitting the emergency location to an asset management system associated with the emergency response asset.
4. 23 . The method of claim 21 , wherein the emergency response asset is a smart building system.
5. 24 . The method of claim 23 , further comprising providing the emergency service provider with access to a video captured by a camera managed by the smart building system.
6. 25 . The method of claim 23 , further comprising providing the emergency service provider with the ability to prompt the smart building system to lock or unlock a controllable door managed by the smart building system.
7. 26 . The method of claim 23 , further comprising providing the emergency service provider with access to a floor plan of a building managed by the smart building system.
8. 27 . The method of claim 21 , further comprising displaying the geofence associated with the emergency response asset within the interactive map.
9. 28 . The method of claim 27 , wherein displaying the visual indication that the emergency response asset is available for the incident comprises highlighting the geofence associated with the emergency response asset.
10. 29 . The method of claim 21 , wherein displaying the visual indication that the emergency response asset is available for the incident comprises displaying a button, within the graphical user interface of the emergency response application, configured to provide the emergency service provider with access to the emergency response asset when selected.
11. 30 . The method of claim 29 , wherein the button is further configured to provide the emergency service provider with access to the emergency response asset when selected by providing the emergency service provider with access to an asset interface for controlling the emergency response asset.
12. 31 . The method of claim 21 , wherein the geofence associated with the emergency response asset is a shapefile representative of a jurisdiction associated with the emergency service provider.
13. 32 . A system for determining the availability of an emergency response asset, the system comprising a network component, a memory, and at least one processor operatively coupled to the network component and the memory, the at least one processor operative to: provide an emergency response application to an emergency service provider, the emergency response application comprising a graphical user interface comprising a list of incidents and an interactive map; receive information regarding an emergency response asset, the information regarding the emergency response asset comprising a geofence associated with the emergency response asset; determine that an incident location associated with an incident from the list of incidents and displayed within the interactive map falls within the geofence associated with the emergency response asset; and display a visual indication, within the interactive map, that the emergency response asset is available for the incident.
14. 33 . The system of claim 32 , wherein the at least one processor is further operative to: receive an emergency alert comprising an emergency location; display the emergency location as the incident location within the interactive map; and transmit the emergency location to an asset management system associated with the emergency response asset.
15. 34 . The system of claim 32 , wherein the emergency response asset is a smart building system.
16. 35 . The system of claim 34 , wherein the at least one processor is further operative to provide the emergency service provider with access to a video captured by a camera managed by the smart building system.
17. 36 . The system of claim 34 , wherein the at least one processor is further operative to provide the emergency service provider with the ability to prompt the smart building system to lock or unlock a controllable door managed by the smart building system.
18. 37 . The system of claim 34 , wherein the at least one processor is further operative to provide the emergency service provider with access to a floor plan of a building managed by the smart building system.
19. 38 . The system of claim 32 , wherein the at least one processor is further operative to display the geofence associated with the emergency response asset within the interactive map.
20. 39 . The system of claim 38 , wherein the at least one processor is further operative to display the visual indication that the emergency response asset is available for the incident by highlighting the geofence associated with the emergency response asset.

Description

CROSS-REFERENCE This application is a continuation of U.S. application Ser. No. 17/221,568, filed Apr. 2, 2021, which claims the benefit of U.S. Provisional Application No. 63/005,129 filed Apr. 3, 2020, which is hereby incorporated herein by reference in its entirety. BACKGROUND OF THE INVENTION A person in an emergency situation may request help using a mobile communication device such as a cell phone to dial a designated emergency number like 9-1-1 or a direct access phone number for the local emergency service provider (e.g. an emergency dispatch center). This call is assigned to one or more first responders by the emergency service provider. However, in various situations, the first responders may be delayed in providing timely assistance at the location of the emergency such as due to distance from the emergency location, inaccurate location, or a lack of available first responders. SUMMARY OF THE INVENTION One advantage provided by the systems, servers, devices, methods, and media of the instant application is the ability to identify and activate one or more emergency response assets in the vicinity of an emergency. This allows for emergency assistance to be rendered more promptly in response to an emergency before first responders are able to arrive at the emergency location. The emergency response asset(s) can provide immediate and potentially life-saving aid and/or facilitate the overall emergency response such as by performing triage or gathering more information to provide situational awareness to first responders or dispatchers tasked with responding to the emergency. In various embodiments, an asset management system (AMS) functions to receive a location of an emergency (hereinafter, “emergency location”), retrieve locations of one or more emergency response assets, identify one or more emergency response assets in the vicinity of (e.g., within a threshold distance of) the emergency location, and activate the one or more emergency response assets. The functions of the AMS may be performed entirely by an emergency management system (EMS), an independent asset service provider (ASP), or a combination thereof, as will be discussed in further detail. In some embodiments, the AMS further determines or identifies an availability of the one or more emergency response assets identified as being within the vicinity of the emergency location. The EMS can be in operative communication with a plurality of ASPs that each operate one or more emergency response assets. Another advantage provided by the systems, servers, devices, methods, and media of the instant application is the ability to gather and relay information regarding one or more emergency response assets to emergency service providers (ESPs; e.g., public safety answering points, fire departments, police departments, paramedics, police officers, etc.). In various embodiments, an emergency management system (EMS) functions to receive information regarding one or more emergency response assets (e.g., whether or not an emergency response asset is within the vicinity of an emergency location and/or the availability of the emergency response asset) from an asset management system (AMS) and transmit the information regarding the one or more emergency response assets to an ESP. In some cases, the EMS serves as a data pipeline between smart devices and systems and ESPs. Aside from conveying information between the devices/ASPs and ESPs, the EMS can also facilitate control or instructions by the ESPs regarding the emergency response assets. Another advantage provided by the systems, servers, devices, methods, and media of the instant application is the ability to visualize information regarding one or more emergency response assets. In various embodiments, an emergency management system (EMS) provides an emergency response application to emergency service providers (ESPs) that functions to receive information regarding one or more emergency response assets (e.g., whether or not an emergency response asset is within the vicinity of an emergency location and the availability of the emergency response asset) and display the information regarding the one or more emergency response assets within a graphical user interface (GUI) of the emergency response application. In some embodiments, after one or more emergency response assets have been identified as within the vicinity of an emergency location, the emergency response application can display asset controls for activating the one or more emergency response assets. User interactions with the asset controls (e.g., by a call taker at a public safety answering point) can prompt the EMS to employ an asset management system (AMS) to activate the one or more emergency response assets according to the user interactions with the asset controls. In some embodiments, the emergency response application is not provided by the EMS but is communicatively coupled to the EMS. Disclosed herein, in one aspect, is a computer-im