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US-20260127527-A1 - COLLABORATIVE MULTIMEDIA SPACE

US20260127527A1US 20260127527 A1US20260127527 A1US 20260127527A1US-20260127527-A1

Abstract

The present invention relates to a platform of a collaborative multimedia space in which asynchronous and synchronous communication tools are present in various modules. In addition, the invention also provides for a compliance management system as integrated within the platform.

Inventors

  • Shingo TOMIE

Assignees

  • TOMIE TECHNOLOGIES PTE. LTD.

Dates

Publication Date
20260507
Application Date
20241107

Claims (20)

  1. 1 . A platform, comprising: an interface that integrates asynchronous and synchronous communication tools to facilitate patterned interactions among users in one or more of the following modules: Customer Relationship Management (CRM), Human Resources (HR), Supply Chain Management (SCM), Finance, Environmental, Social, and Governance (ESG), Anti-Bribery and Corruption (ABC), and Anti-Money Laundering (AML).
  2. 2 . The platform of claim 1 , wherein: the asynchronous communication tool comprises of one or more of the following: messaging, document sharing and email functionalities.
  3. 3 . The platform of claim 1 , wherein: the synchronous communication tool comprises one or more of the following: video conferencing and live chat functionalities.
  4. 4 . The platform of claim 1 , wherein: users can shift between asynchronous and synchronous communication methods.
  5. 5 . The platform of claim 1 , further wherein: the said patterned interactions among users are analyzed by one or more algorithms.
  6. 6 . The platform of claim 1 , further wherein: a function alerts users of updates and/or deadlines and/or compliance requirements.
  7. 7 . The platform of claim 1 , wherein: at least one of the said modules is used in connection with an artificial intelligence and/or machine learning algorithm.
  8. 8 . The platform of claim 1 , further wherein: a data search functionality is present.
  9. 9 . The platform of claim 1 , wherein: the unified interface is responsive and accessible across one or more computing devices selectable from: a desktop computer or a mobile computing device.
  10. 10 . The platform of claim 1 , wherein: the platform has an interface with one or more existing online systems.
  11. 11 . A compliance management system integrated within the platform as defined in claim 1 , comprising: a framework that supports compliance-related activities across the modules.
  12. 12 . The system of claim 11 , wherein the framework enables users to log and document compliance-related activities.
  13. 13 . The system of claim 11 , wherein the framework supports monitoring of compliance-related activities by allowing users to track adherence to compliance requirements.
  14. 14 . The system of claim 11 , wherein the framework further comprises reporting tools that generate one or more compliance reports.
  15. 15 . The system of claim 11 , wherein the framework further comprises a workflow engine that allows users to design compliance processes.
  16. 16 . The system of claim 11 , wherein the framework generates alerts for one or more compliance deadlines.
  17. 17 . The system of claim 11 , wherein the framework incorporates analytics capabilities to evaluate compliance performance metrics.
  18. 18 . The system of claim 11 , wherein the framework can be integrated with one or more regulatory databases.
  19. 19 . The system of claim 11 , wherein the framework includes the provision of roles and permissions to manage access to compliance data and activities.
  20. 20 . The system of claim 11 , wherein the framework provides one or more functionalities to facilitate one or more audits.

Description

TECHNICAL FIELD The present application pertains to multimedia communication, focusing on a virtual multimedia collaboration hub for group-based communication systems. Traditional methods, divided into asynchronous (e.g., emails) and synchronous (e.g., video meetings) formats, fail to replicate the spontaneous interactions of physical offices. Moreover, existing solutions lack a unified platform that integrates both communication types, and also compliance requirements. The proposed platform and system address this by providing a centralized hub that seamlessly integrates and interacts with enterprise modules involving Customer Relationship Management (CRM), Environmental, Social and Governance (ESG), Human Resources (HR), Supply Chain Management (SCM), Anti-Bribery and Corruption (ABC), Anti-Money laundering (AML) and Finance, enhancing cross-functional collaboration. This interoperability allows users to access relevant data and systems without leaving the collaboration environment. BACKGROUND As businesses increasingly adopt remote and digital collaboration, the limitations of traditional communication tools are becoming more apparent. Historically, collaboration has been divided into two main types: asynchronous and synchronous communication. While both approaches have their merits, neither effectively replicates the fluid, spontaneous interactions that are typical in physical office settings. Moreover, the tools currently available often fail to integrate seamlessly with other essential enterprise systems, leading to inefficiencies and fragmented workflows. Asynchronous communication refers to forms of communication where participants do not need to engage with each other simultaneously, allowing for flexibility in timing. This type includes various methods such as text messaging, email, and voice messaging, where individuals can send and receive messages at their convenience. Video messages can also be recorded and sent for recipients to watch later. Additionally, file sharing and storage solutions enable users to upload and access documents or media asynchronously. Discussion forums and message boards allow participants to post questions or comments, with others responding when they have the opportunity. Asynchronous communication is especially useful in scenarios involving different time zones or schedules, as it enables thoughtful responses without the pressure of immediate interaction. Conversely, synchronous communication occurs when participants interact in real time, requiring simultaneous engagement. This form includes voice calls and video conferencing, where individuals engage in live conversations that facilitate immediate feedback and clarification. Instant messaging applications enable real-time text exchanges, while live streaming events allow for direct interaction with audiences through chat or Q&A features. Webinars and collaborative editing tools, like Google Docs, support simultaneous participation, enhancing teamwork and engagement. Real-time location tracking provides instantaneous updates, allowing for quick decision-making based on participants' whereabouts. Both asynchronous and synchronous communication are essential in various contexts, complementing each other to improve overall communication effectiveness. Asynchronous communication such as emails, messaging platforms, and document-sharing tools enable team members to communicate at their own pace, allowing for flexibility across different time zones. However, this mode of communication can slow decision-making and hinder collaboration when tasks require immediate input or discussion. Synchronous communication, including phone calls, video conferences, and live chats, provides real-time interaction, which is beneficial for meetings, brainstorming sessions, or urgent discussions. However, these tools often require scheduling, and coordination across time zones can present challenges, reducing the flexibility needed for spontaneous collaboration. Neither of these methods alone can replicate the informal, unplanned interactions that often result in effective collaboration and quick problem-solving in physical office environments. Additionally, the use of multiple, disconnected platforms for communication, document management, and project coordination leads to inefficiencies as users frequently switch between tools in different workspaces, creating communication silos and delaying decisions. The currently proposed collaborative multimedia space addresses these issues by combining both asynchronous and synchronous communication into one centralized platform (FIG. 1). This unified platform allows users to shift between communication methods as needed, ensuring seamless collaboration regardless of time zones or availability. A key differentiator of this platform is its ability to integrate seamlessly with critical enterprise modules, enabling users to interact with essential business data and processes without leaving the platform