US-20260127560-A1 - MEDIATION SERVICE SYSTEM AND METHOD

Abstract

The present invention relates to a mediation service system 100 connected via a network 500 to at least one customer terminal 300 , a first acquaintance terminal 200 , and a second acquaintance terminal 400 , and the system includes a database 120 that stores customer information, customer's acquaintance information, acquaintance reliability information, notification information between acquaintances, and recommendation information; and a server 110 that, upon requests from the customer terminal 300 , the first acquaintance terminal 200 , or the second acquaintance terminal 400 , performs intangible value transactions between acquaintances, manages customer applications, generates the customer's personal network map, determines levels based on the number of customer's personal networks and transaction frequency, and recommends as acquaintances customers whose level is above a reference level. In this embodiment of the present disclosure, it may provide various connection services, such as information sharing, sales, and bartering, by utilizing the customer's personal network, address book, and social network.

Inventors

• Oh Soo Kwon

Assignees

• Hyuk Jun KWON

Dates

Publication Date

20260507

Application Date

20241104

Claims (1)

1. 1 . A mediation service system, comprising: a customer terminal ( 300 ) including a GPS receiver configured to receive GPS signals from at least two GPS satellites to generate and output its own location information; a database ( 120 ) that stores customer information, customer's acquaintance information, and acquaintance reliability information; a server ( 110 ) that performs mediation transactions between acquaintances based on requests from the customer terminal ( 300 ), a first acquaintance terminal ( 200 ), or a second acquaintance terminal ( 400 ), manages customer applications, generates a customer's personal network map, determines the customer's personal network level based on a number of customer's personal networks, determines a transaction frequency level based on the customer's transaction frequency, and recommends as acquaintances customers whose personal network level is above a reference personal network level or whose transaction frequency level is above a reference transaction frequency level, wherein the database ( 120 ) includes: a customer information database ( 121 ) that stores customer information, an acquaintance information database ( 122 ) that stores customer's acquaintance information and the personal network map of customer acquaintances, a reliability information database ( 123 ) that stores reliability information of acquaintances, a notification information database ( 124 ) that stores information related to job postings or sales requested by acquaintances, and a recommendation information database ( 126 ) that stores information about individuals recommended as acquaintances of the customer; wherein the server ( 110 ) includes: a membership management unit ( 111 ) that manages customers in the customer information database ( 121 ), an acquaintance management unit ( 112 ) that generates and stores customer's acquaintance information and personal network maps in the acquaintance information database ( 122 ), a reliability controller ( 113 ) that generates reliability information for acquaintances and stores it in the reliability information database ( 123 ), the reliability information including a reliability score for each of the acquaintances, a notification mediation unit ( 114 ) that stores information related to job postings or sales requested by acquaintances in the notification information database ( 124 ) and mediates transactions related to job postings or sales between acquaintances by referring to the notification information database ( 124 ), an application management unit ( 115 ), a payment unit ( 116 ), and a recommendation unit ( 117 ) that determines the customer's personal network level based on the number of the customer's personal networks and the transaction frequency level based on the customer's transaction frequency, and recommends as acquaintances customers whose personal network level is above the reference personal network level or whose transaction frequency level is above the reference transaction frequency level; wherein the reliability controller ( 113 ) increases the reliability score for each of the acquaintances by 1 point for each increase in a number of successful transactions of a corresponding acquaintance of the acquaintances and decreases the score by 10 points for each incomplete or unsatisfactory transaction, and evaluates a transaction stability before conducting a transaction with an n th -degree acquaintance of the customer's acquaintance, the transaction stability being calculated as (the reliability score for the customer's acquaintance*0.5+0.5*(a sum of reliability scores for first-to n th -degree acquaintances of the customer's acquaintance)/n); wherein the recommendation unit ( 117 ) receives the location information from the customer terminal ( 300 ), recommends as first-degree acquaintances those customers who reside within a predetermined distance selected from 10 to 100 km from the customer's location determined based on the location information and whose personal network level is above the reference personal network level, and continues to recommend as first-degree acquaintances customers whose personal network level is above the reference personal network level if the number of the customer's personal network increases more than an average increase over a certain period; wherein the payment unit ( 116 ) ensures secure payments for the mediation transactions between acquaintances using an escrow system based on the reliability score and the transaction stability; wherein the application management unit ( 115 ) causes multiple registered applications of the customer or acquaintances to execute within a single integrated application with one operation of the single integrated application; and wherein the recommendation unit ( 117 ) classifies the network level as Stone if the first-degree acquaintances are less than 100, as Silver if the first-degree acquaintances are more than or equal to 100 and less than 1,000, as Gold if the first-degree acquaintances are more than or equal to 1,000 and less than 10,000, and as VIP if the first-degree acquaintances are more than or equal to 10,000.

Description

BACKGROUND 1. Field The present disclosure relates to a mediation service system and method, and more particularly, to a mediation service system and method that provides various connection services such as information sharing, sales, and bartering by utilizing a customer's personal network, address book, and social network. 2. Description of the Related Art Generally, with the rapid development of communication technology and the computer field, computer communication and internet communication have become essential means for modern individuals to acquire and exchange information, and their functions and roles are increasing explosively. As various social network services (SNS) using internet communication have become widespread, people can now manage their personal networks and enhance their influence in society through these services. Such personal networks can serve as indicators to assess an individual's sociability or personality, and can also be indicators of social influence. There are a variety of social network services that can satisfy both personal and social purposes, and it is increasingly common for users to join a plurality of social network services and link them for management and utilization according to specific purposes. Currently well-known social network services include various portal blogs, Twitter, Facebook, Instagram, and Kakao Story. Among these, Twitter allows users to share their thoughts, situations, etc. by recording their thoughts, situations, etc. in short sentences and allowing a plurality of subscribers who subscribe to their account to view these sentences in real time, and socially influential users actively use it in that they can communicate with their subscribers with relatively small efforts, and thus have more opportunities to communicate compared to their efforts. In the case of celebrities, they have a large number of subscribers (followers in the case of Twitter), which can increase their social influence or even shape public opinion. The personal networks formed through such social network services have a tremendous impact in terms of immediacy and propagation power, with the help of various mobile devices and multimedia, such that even individuals who may not receive much social attention offline can attract significant social interest within a short time on social network services, sometimes even influencing public opinion. Currently, there are social network services with various characteristics, and users choose services with their desired characteristics based on their desired objectives. For example, Kakao Story is strong in terms of a closed-group of friends, blogs are strong in terms of providing one-sided content, and Facebook is strong in terms of mutual information sharing between friends of equal status, and as a result, the number of friends is limited to a relatively small number. In the case of Twitter, as a type of microblog, the directionality of subscriptions establishes the path for information delivery, however, there are almost no restrictions on subscribers (followers), and information is delivered in real time, so the immediacy of information dissemination leads to active subscription and participation from socially influential individuals or companies. Recently, there has been an increase in attempts to utilize such social network services for marketing or to expand one's social influence. In particular, to effectively provide information for the purpose of expanding social influence or marketing, individuals want a plurality of audiences to focus on their statements, and for this purpose, many are turning to social network services like Twitter, which are aligned with these goals, to increase their social influence. For example, while it is still relatively easy for socially influential individuals or organizations to expand their personal networks on Twitter, ordinary people often struggle to expand their personal networks as they typically form their personal networks based on personal relationships. The most common process of forming a personal network involves searching for the accounts of people with whom one has a relationship, requesting subscriptions (commonly known as following) to one's own account to build a certain number of subscribers, and continuously providing quality content to maintain the interest of these subscribers, encouraging them to request subscriptions in return. However, this process is characterized by a very slow rate of expansion, requiring ongoing efforts such as continuous content provision. In other words, one must continue to wait for someone to take an interest and request to follow. Thus, for relatively quick personal network expansion, it is common to subscribe to someone else's account while hoping that they will subscribe to your own account and wait for them to respond. This method also requires a lot of time and effort, and since it is based on mutual subscription, it is not suitable for the pur