US-20260127570-A1 - SYSTEMS AND METHODS FOR TRANSFORMING ACCOUNT CONTROLS OVER TIME

US20260127570A1US 20260127570 A1US20260127570 A1US 20260127570A1US-20260127570-A1

Abstract

A system includes a processor and a storage medium storing instructions that cause the processor to define a first set of account controls including first permissions and first restrictions for a first user of a first customer account; define a second set of account controls including second permissions and second restrictions for a second user of the first customer account; monitor a behavior of the first customer account; automatically select an account management plan from a plurality of account management plans based on the monitored behavior of the first customer account; transmit a notification to the first user and the second user indicating that the first set of account controls are adjusted; receive an input comprising a dismissal of the notification or a selection of a response option; generate a control signal to adjust the first set of account controls, and automatically adjust the first set of account controls.

Inventors

Sharon Terry

Assignees

WELLS FARGO BANK, N.A.

Dates

Publication Date: 20260507
Application Date: 20251230

Claims (20)

1 . A system comprising: a processor; and a storage medium storing processor-executable instructions that, when executed by the processor, cause the processor to: define a first set of account controls for a first user of a first customer account of a first account type based on first customer information, wherein the first set of account controls comprise first permissions and first restrictions; define a second set of account controls for a second user of the first customer account based on second customer information, wherein the second set of account controls comprise second permissions and second restrictions; monitor a behavior of the first customer account; automatically select an automated account management plan from a plurality of automated account management plans retrieved from the storage medium based on the monitored behavior, the automated account management plan defining at least one account control; transmit, via a first graphical user interface, a notification to a first user device associated with the first user, and the notification via a second graphical user interface to a second user device associated with the second user, the notification indicating that the first set of account controls are adjusted based on the at least one account control of the selected automated account management plan; receive an input via at least one of the first graphical user interface or the second graphical user interface, wherein the input is at least one of a dismissal of the notification or a selection of a response option from the first user device or from the second user device; in response to receiving the input, generate a control signal to adjust the first set of account controls based on interpreting the input as an acceptance to adjust the first set of account controls; and automatically adjust the first set of account controls based on the control signal to increase the first permissions and decrease the first restrictions.
2 . The system of claim 1 , wherein the processor-executable instructions, when executed by the processor, further cause the processor to automatically adjust the second set of account controls to decrease the second permissions based on a determination that a control criteria has met a threshold.
3 . The system of claim 1 , wherein the processor-executable instructions, when executed by the processor, further cause the processor to automatically adjust the second set of account controls to increase the second restrictions based on a determination that a control criteria has met a threshold.
4 . The system of claim 1 , wherein the notification is a first notification, and the processor-executable instructions, when executed by the processor, further cause the processor to: automatically adjust the second set of account controls to remove all remaining permissions; automatically remove the second user from the first customer account; automatically adjust the first set of account controls to provide all permissions to the first user that were removed from the second set of account controls; transmit a second notification to the first user device, the second notification indicating that the first set of account controls have been adjusted and that the second user has been removed from the first customer account; and transmit a third notification to the second user device, the third notification indicating that the second user has been removed from the first customer account.
5 . The system of claim 1 , wherein the processor-executable instructions, when executed by the processor, further cause the processor to establish a second customer account associated with the first user and the second user, wherein the second customer account is a second account type different than the first account type.
6 . The system of claim 5 , wherein a bankcard is linked to the first customer account, and wherein the processor-executable instructions, when executed by the processor, further cause the processor to: automatically link the bankcard to the second customer account when the second customer account is established; and automatically activate the bankcard to enable the bankcard to be used to conduct a transaction with the second customer account.
7 . The system of claim 5 , wherein the automated account management plan is selected based on a determination that a control criteria has met a first threshold, and wherein the processor-executable instructions, when executed by the processor, further cause the processor to establish the second customer account based on a determination that the control criteria has met a second threshold.
8 . The system of claim 5 , wherein the processor-executable instructions, when executed by the processor, further cause the processor to establish the second customer account based on receiving a request from the first user device regarding a direct deposit of funds.
9 . The system of claim 1 , wherein the automated account management plan is selected based on a determination that a control criteria has met a first threshold, the control criteria including a minimum age of the first user.
10 . The system of claim 9 , wherein the control criteria includes a minimum period of time that the first customer account has been open.
11 . A method comprising: defining, by at least one processor, a first account control for a first user of a first customer account of a first account type based on first customer information, wherein the first account control comprises a first permission and a first restriction; defining, by the at least one processor, a second account control for a second user of the first customer account based on second customer information, wherein the second account control comprises a second permission and a second restriction; monitoring, by the at least one processor, a behavior of the first customer account; automatically selecting, by the at least one processor, an automated account management plan based on the monitored behavior, the automated account management plan defining an account control; transmitting, by the at least one processor and via a first graphical user interface, a notification to a first user device associated with the first user, and transmitting, by the at least one processor, the notification via a second graphical user interface to a second user device associated with the second user, the notification indicating that the first account control is adjusted based on the account control of the selected automated account management plan; receiving, by the at least one processor, an input via at least one of the first graphical user interface or the second graphical user interface, wherein the input is at least one of a dismissal of the notification or a selection of a response option from the first user device or from the second user device; in response to receiving the input, generating, by the at least one processor, a control signal to adjust the first account control based on interpreting the input as an acceptance to adjust the first account control; and automatically adjusting, by the at least one processor, the first account control based on the control signal to increase the first permission and decrease the first restriction.
12 . The method of claim 11 , further comprising automatically adjusting, by the at least one processor, the second account control to decrease the second permission based on a determination that a control criteria has met a threshold.
13 . The method of claim 11 , wherein the notification is a first notification, the method further comprising: automatically adjusting, by the at least one processor, the second account control to remove a remaining permission; automatically removing, by the at least one processor, the second user from the first customer account; automatically adjusting, by the at least one processor, the first account control to provide a permission to the first user that was removed from the second account control; transmitting, by the at least one processor, a second notification to the first user device, the second notification indicating that the first account control has been adjusted and that the second user has been removed from the first customer account; and transmitting, by the at least one processor, a third notification to the second user device, the third notification indicating that the second user has been removed from the first customer account.
14 . The method of claim 11 , the method further comprising establishing, by the at least one processor, a second customer account associated with the first user and the second user, wherein the second customer account is a second account type different than the first account type.
15 . The method of claim 14 , wherein a bankcard is linked to the first customer account, the method further comprising: automatically linking, by the at least one processor, the bankcard to the second customer account when the second customer account is established; and automatically activating, by the at least one processor, the bankcard to enable the bankcard to be used to conduct a transaction with the second customer account.
16 . The method of claim 11 , wherein the automated account management plan is selected based on a determination that a control criteria has met a first threshold, the control criteria including a minimum age of the first user.
17 . The method of claim 16 , wherein the control criteria includes a minimum period of time that the first customer account has been open.
18 . A non-transitory computer readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising: defining a first account control for a first user of a first customer account of a first account type based on first customer, wherein the first account control comprises a first permission and a first restriction; defining a second account control for a second user of the first customer account based on second customer information, wherein the second account control comprises a second permission and a second restriction; monitoring a behavior of the first customer account; automatically selecting an automated account management plan based on the monitored behavior, the automated account management plan defining an account control; transmitting, via a first graphical user interface, a notification to a first user device associated with the first user, and transmitting the notification via a second graphical user interface to a second user device associated with the second user, the notification indicating that the first account control is adjusted based on the account control of the selected automated account management plan; receiving an input via at least one of the first graphical user interface or the second graphical user interface, wherein the input is at least one of a dismissal of the notification or a selection of a response option from the first user device or from the second user device; in response to receiving the input, generating a control signal to adjust the first account control based on interpreting the input as acceptance to adjust the first account control; and automatically adjusting the first account control based on the control signal to increase the first permission and decrease the first restriction.
19 . The non-transitory computer readable medium of claim 18 , wherein the notification is a first notification, and wherein the instructions, when executed by the one or more processors, further cause the one or more processors to perform operations comprising: automatically adjusting the second account control to remove a remaining permission; automatically removing the second user from the first customer account; automatically adjusting the first account control to provide a permission to the first user that was removed from the second account control; transmitting a second notification to the first user device, the second notification indicating that the first account control has been adjusted and that the second user has been removed from the first customer account; and transmitting a third notification to the second user device, the third notification indicating that the second user has been removed from the first customer account.
20 . The non-transitory computer readable medium of claim 18 , wherein the instructions, when executed by the one or more processors, further cause the one or more processors to perform operations comprising establishing a second customer account associated with the first user and the second user, wherein the second customer account is a second account type different than the first account type.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS This application is a continuation of U.S. patent application Ser. No. 18/795,977 titled “SYSTEMS AND METHODS FOR TRANSFORMING ACCOUNT CONTROLS OVER TIME,” filed Aug. 6, 2024, which is a continuation of U.S. patent application Ser. No. 17/732,454 titled “SYSTEMS AND METHODS FOR TRANSFORMING ACCOUNT CONTROLS OVER TIME,” filed Apr. 28, 2022, each of which are incorporated herein by reference in their entireties and for all purposes. BACKGROUND Some entities may offer accounts for users that typically include certain features or capabilities that the user can implement. These entities may prohibit certain users of such accounts to use some features or capabilities for a variety of reasons. Currently, to obtain authorization to use such prohibited features, a user must apply for the authorization, provide documentation, or make some sort of showing that the entity should grant them authorization. Not only is obtaining such authorization time consuming, but users are often unaware that they may be eligible for such authorization or may not know how to apply for such authorization. Furthermore, requiring a user to apply for such authorization creates excessive data and requires unnecessary interactions with an account computer system, thereby increasing the amount of data that is transmitted back and forth over a network connecting the account computer system and a user device. SUMMARY One embodiment relates to a system. The system includes a processor and a data storage medium. The data storage medium stores processor-executable instructions that, when executed by the processor, cause the processor to define a first set of account controls for a first user of a customer account based on customer information entered or stored in the data storage medium, where the first set of account controls comprise first permissions and first restrictions. The processor is further caused to define a second set of account controls for a second user of the customer account based on the customer information, where the second set of account controls comprise second permissions and second restrictions. The processor is further caused to determine that a control criteria has met a threshold based on the customer information, automatically adjust the first set of account controls to increase the first permissions and decrease the first restrictions based on the determination that the control criteria has met the threshold, and transmit a notification to a first user device associated with the first user and to a second user device associated with the second user, where the notification indicates that the first set of account controls have been adjusted. Another example embodiment relates to a method. The method includes defining, by a processor of an account control system, a first set of account controls for a first user of a customer account based on customer information entered or stored in a data storage medium, where the first set of account controls comprise first permissions and first restrictions. The method further includes defining, by the processor, a second set of account controls for a second user of the customer account based on the customer information, where the second set of account controls comprise second permissions and second restrictions. The method further includes determining, by the processor, that a control criteria has met a threshold based on the customer information, automatically adjusting, by the processor, the first set of account controls to increase the first permissions and decrease the first restrictions based on the determination that the control criteria has met the threshold, and transmitting, by the processor, a notification to a first user device associated with the first user and to a second user device associated with the second user, where the notification indicates that the first set of account controls have been adjusted Another example embodiment relates to a non-transitory computer readable medium. The non-transitory computer readable medium stores instructions that, when executed by one or more processors, cause the one or more processors to define a first set of account controls for a first user of a customer account based on customer information entered or stored in the data storage medium, where the first set of account controls comprise first permissions and first restrictions. The processor is further caused to define a second set of account controls for a second user of the customer account based on the customer information, where the second set of account controls comprise second permissions and second restrictions. The processor is further caused to determine that a control criteria has met a threshold based on the customer information, automatically adjust the first set of account controls to increase the first permissions and decrease the first restrictions based on the determination that the control criteria has met the threshold, and