US-20260129718-A1 - CONNECTING DISPARATE COMMUNICATION SYSTEMS IN RESPONSE TO EMERGENCY EVENT

US20260129718A1US 20260129718 A1US20260129718 A1US 20260129718A1US-20260129718-A1

Abstract

Particular example embodiments described herein can provide for a system, an apparatus, and a method for identifying an emergency event is occurring, determining two or more emergency responders needed to respond to the emergency event, where the two or more emergency responders use disparate communication systems, and automatically creating a virtual talk group with a single communication channel to facilitate communications between the between the two or more emergency responders that use disparate communication systems.

Inventors

Robert E. Leetun

Assignees

Intrado Life & Safety, Inc.

Dates

Publication Date: 20260507
Application Date: 20241104

Claims (20)

1 . A method, comprising: identifying an emergency event is occurring; determining two or more emergency responders needed to respond to the emergency event, wherein the two or more emergency responders use disparate communication systems; and automatically creating a virtual talk group with a single communication channel to facilitate communications between the two or more emergency responders that use disparate communication systems.
2 . The method of claim 1 , wherein a computer model is used to identify that the emergency event is occurring.
3 . The method of claim 2 , wherein the computer model is used to determine the two or more emergency responders needed to respond to the emergency event.
4 . The method of claim 1 , further comprising: adding a public safety answering point (PSAP) to the virtual talk group with the single communication channel.
5 . The method of claim 1 , further comprising: adding one or more safety admin electronic devices to the virtual talk group with the single communication channel, wherein users of the one or more safety admin electronic devices are experiencing the emergency event.
6 . The method of claim 5 , wherein the one or more safety admin electronic devices are cell phones.
7 . The method of claim 1 , further comprising: using the single communication channel to communicate data related to the emergency event to the two or more emergency responders.
8 . A system, comprising: memory; at least one processor; a safety management platform configured to: determine an emergency event is occurring; and determine two or more emergency responders needed to respond to the emergency event, wherein the two or more emergency responders use disparate communication systems; and a disparate systems connection engine configured to: in response to the determination that an emergency event is occurring, automatically create a virtual talk group with a single communication channel to facilitate communications between the two or more emergency responders that use disparate communication systems.
9 . The system of claim 8 , wherein the safety management platform is further configured to: determine a type of emergency event that is occurring wherein a type of the two or more emergency responders needed to respond to the emergency event is based on the determined type of the emergency event that is occurring.
10 . The system of claim 8 , wherein the disparate systems connection engine is further configured to: add a public safety answering point (PSAP) to the virtual talk group with the single communication channel.
11 . The system of claim 8 , wherein the disparate systems connection engine is further configured to: add one or more safety admin electronic devices to the virtual talk group with the single communication channel, wherein users of the one or more safety admin electronic devices are experiencing the emergency event.
12 . The system of claim 11 , wherein the one or more safety admin electronic devices are cell phones.
13 . The system of claim 8 , wherein the single communication channel is used to communicate data related to the emergency event to the two or more emergency responders.
14 . The system of claim 8 , wherein safety management platform uses a signal from an emergency event detection mechanism to determine an emergency event is occurring.
15 . A method, comprising: in response to receiving a communication from an emergency event detection mechanism, determining a type of emergency event and two or more types of emergency responders needed to respond to the emergency event; and automatically creating a virtual talk group with a single communication channel to facilitate communications between the two or more types of emergency responders that use disparate communication systems.
16 . The method of claim 15 , wherein a computer model is used to identify the type of emergency event and the type of emergency responders needed to respond to the emergency event.
17 . The method of claim 15 , further comprising: adding a public safety answering point (PSAP) to the virtual talk group with the single communication channel.
18 . The method of claim 15 , further comprising: adding one or more safety admin electronic devices to the virtual talk group with the single communication channel, wherein users of the one or more safety admin electronic devices are experiencing the emergency event.
19 . The method of claim 18 , wherein the one or more safety admin electronic devices are cell phones.
20 . The method of claim 15 , further comprising: using the single communication channel to communicate data related to the emergency event to the two or more types of emergency responders.

Description

TECHNICAL FIELD This disclosure relates in general to the field of computing and/or networking and, more particularly, to a system, an apparatus, and a method to enable connecting disparate communication systems in response to an emergency event. BACKGROUND A public-safety answering point (PSAP), sometimes called a public-safety access point, is a call center where emergency/non-emergency calls (like police, fire brigade, ambulance) are received and handled. The PSAP is a call center in almost all the countries, including Canada and the United States, where a trained PSAP operator is typically responsible for answering calls to an emergency telephone number for police, firefighting, and ambulance services. During an emergency event, a PSAP will receive a call or text about the emergency event. Based on the type of emergency event, a PSAP operator will dispatch one or more emergency responders to manage and mitigate the emergency event. Typically, each of the emergency responders communicate using a communication system that is unique to each specific emergency responder. BRIEF DESCRIPTION OF THE DRAWINGS To provide a more complete understanding of the present disclosure and features and advantages thereof, reference is made to the following description, taken in conjunction with the accompanying figures, wherein like reference numerals represent like parts, in which: FIGS. 1A and 1B are simplified block diagrams of a system to enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIGS. 2A and 2B are simplified block diagrams of a system to enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 3 is simplified block diagram of a system to enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 4 is a simplified block diagram illustrating example details of an emergency event detection mechanism to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 5 is a simplified block diagram illustrating example details of an emergency event detection mechanism to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 6 is a simplified block diagram illustrating example details of disparate systems connection engine to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 7 is a simplified flowchart illustrating potential operations to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 8 is a simplified flowchart illustrating potential operations to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 9 is a simplified flowchart illustrating potential operations to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 10 is a simplified flowchart illustrating potential operations to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 11 is a simplified flowchart illustrating potential operations to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; FIG. 12 is a simplified block diagram illustrating example details of an example computer model inference and computer model training to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure; and FIG. 13 is a simplified block diagram illustrating examples details of an example neural network architecture to help enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure. The FIGURES of the drawings are not necessarily drawn to scale, as their dimensions can be varied without departing from the scope of the present disclosure. DETAILED DESCRIPTION The following detailed description sets forth examples of apparatuses, methods, and systems relating to enable connecting disparate communication systems in response to an emergency event, in accordance with an embodiment of the present disclosure. Features such as structure(s), function(s), and/or characteristic(s), for example, are described with reference to one embodiment as a matt