Privacy Policy
Last Updated: October 24, 2025
GoVeda Pte. Ltd. ("GoVeda," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website www.goveda.com, our AI-powered patent search platform, and related tools (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
1. Who We Are
This Privacy Policy applies to GoVeda Pte. Ltd., a company incorporated in Singapore with its registered address at:
RIVERBANK @ FERNVALE 17 FERNVALE CLOSE #19-029, Singapore 797478
If you have questions or requests, please contact us at contact@goveda.com.
2. Information We Collect
We collect and process personal data that is necessary to provide and improve our Services. This includes:
(a) Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Payment details such as cardholder name and billing information, processed securely through Stripe.
- Search Inputs and Uploads: Patent texts, keywords, and documents that you upload for analysis or report generation.
- Support Communications: Information you provide when contacting our support team.
(b) Information Collected Automatically
- Usage Data: IP address, browser type, device information, access times, and pages viewed.
- Analytics Data: Collected via Heap and similar tools to understand usage trends and improve our Services.
- Cookies and Tracking Technologies: Used to enhance your experience, remember preferences, and measure engagement.
You may manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your data to:
- Provide and maintain the Services;
- Generate and deliver patentability, prior art, or freedom-to-operate reports;
- Process payments and manage your account;
- Respond to inquiries and provide customer support;
- Improve the performance, security, and user experience of our Services;
- Conduct research and development to enhance our AI capabilities;
- Comply with legal obligations or enforce our Terms of Service.
We will only use your personal data for the purposes stated above and will not sell, rent, or trade your data.
4. Data Retention and Anonymization
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Your search and report data may be stored so that you can revisit your results and history (purpose (b)).
- We may anonymize and aggregate data for internal research and AI model improvement only if you choose not to opt out of such use.
- You can opt out at any time by contacting contact@goveda.com.
- Once anonymized, the data is no longer personally identifiable and may be used to enhance our algorithms.
5. Disclosure of Information
We may share your information with:
- Service Providers: Such as Stripe, Google Cloud, and Heap, for secure payment processing, cloud hosting, and analytics.
- Legal Authorities: Where required by applicable law or valid legal request.
- Business Transfers: In case of a merger, acquisition, or sale of assets, we may transfer data as part of the transaction.
We do not share personal data with third parties for marketing or advertising purposes.
6. Data Storage and Security
All data is processed and stored in Singapore.
We host our Services on Google Cloud, which implements robust physical, administrative, and technical safeguards to protect your data. We also use encryption, access control, and regular security reviews to mitigate risks.
While we strive to protect your information, no system is entirely secure. You acknowledge that data transmission over the internet carries inherent risks.
7. Your Rights Under the PDPA
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access: Request a copy of your personal data that we hold;
- Correction: Request corrections to any inaccurate or incomplete data; and
- Deletion: Request that we delete your personal data, unless retention is required by law or for legitimate business purposes.
To exercise these rights, please email contact@goveda.com. We may verify your identity before processing your request and respond within a reasonable timeframe.
8. International Transfers
We currently do not transfer personal data outside Singapore.
If this changes in the future, we will ensure that any transfers comply with PDPA requirements, including the use of contractual safeguards to protect your information.
9. Children's Privacy
Our Services are not directed toward children under the age of 18.
We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised.
Changes will take effect when posted on our website. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
GoVeda Pte. Ltd. RIVERBANK @ FERNVALE 17 FERNVALE CLOSE #19-029 Singapore 797478